Leases [Abstract]
2019
Operating Leases, Future Minimum Payments Due, Next Twelve Months
2020
Operating Leases, Future Minimum Payments, Due in Two Years
2021
Operating Leases, Future Minimum Payments, Due in Three Years
2022
Operating Leases, Future Minimum Payments, Due in Four Years
2023
Operating Leases, Future Minimum Payments, Due in Five Years
Thereafter
Operating Leases, Future Minimum Payments, Due Thereafter
Total
Operating Leases, Future Minimum Payments Due
Quarterly Financial Data [Abstract]
Statement [Table]
Statement [Table]
Product and Service [Axis]
Product and Service [Axis]
Product and Service [Domain]
Product and Service [Domain]
Statement [Line Items]
Statement [Line Items]
Quarterly Financial Information
Quarterly Financial Information [Table Text Block]
Statement of Stockholders' Equity [Abstract]
Debt Instrument [Axis]
Debt Instrument [Axis]
Debt Instrument, Name [Domain]
Debt Instrument, Name [Domain]
Second Lien Credit Facility due 2024
Second Lien Credit Facility due 2024 [Member]
Second Lien Credit Facility due 2024 [Member]
Equity Components [Axis]
Equity Components [Axis]
Equity Component [Domain]
Equity Component [Domain]
Preferred Stock
Preferred Stock [Member]
Common Stock
Common Stock [Member]
Additional Paid-In Capital
Additional Paid-in Capital [Member]
Retained Loss
Retained Earnings [Member]
Accumulated Other Comprehensive Loss
AOCI Attributable to Parent [Member]
Treasury Stock
Treasury Stock [Member]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Beginning Balance
Stockholders' Equity Attributable to Parent
Net (loss) income
Net Income (Loss) Attributable to Parent
Stock-based compensation activity
Stock Issued During Period, Value, Share-based Compensation, Net of Forfeitures
Cumulative effect of adoption of ASU
Cumulative Effect on Retained Earnings, Net of Tax
Net proceeds from issuing equity instruments
Proceeds from Issuance or Sale of Equity
Proceeds from issuance of warrants
Proceeds from Issuance of Warrants
Other comprehensive loss
Other Comprehensive Income (Loss), Net of Tax
Ending Balance
Segment Reporting [Abstract]
Revenue by Segment
Reconciliation of Revenue from Segments to Consolidated [Table Text Block]
Operating Income by Segment
Reconciliation of Operating Profit (Loss) from Segments to Consolidated [Table Text Block]
Reconciliation of Depreciation, Amortization and Capital Expenditures from Segments to Consolidated
Reconciliation of Depreciation, Amortization and Capital Expenditures from Segments to Consolidated [Table Text Block]
Reconciliation of Depreciation, Amortization and Capital Expenditures from Segments to Consolidated [Table Text Block]
Schedule of Capital Expenditures from Segments to Consolidated
Schedule of Capital Expenditures from Segments to Consolidated [Table Text Block]
Schedule of Capital Expenditures from Segments to Consolidated [Table Text Block]
Assets by Segment
Reconciliation of Assets from Segment to Consolidated [Table Text Block]
Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area
Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block]
Accounting Policies [Abstract]
Settlement cash and cash equivalents
Restricted Cash and Cash Equivalents
Receivables, net
Receivables, Net, Current
Interest-bearing investments
Short-term Investments
Available-for-sale investments:
Available-for-sale Securities
Settlement assets
Settlement Assets, Current
Payment service obligations
Settlement Liabilities, Current
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies
Commitments and Contingencies Disclosure [Text Block]
Income Tax Disclosure [Abstract]
Accrued income taxes
Accrued Income Taxes
Income taxes receivable
Income Taxes Receivable
Income tax (benefit) expense
Income Tax Expense (Benefit)
Loss before income taxes
Income (Loss) from Continuing Operations before Equity Method Investments, Income Taxes, Noncontrolling Interest
Deferred tax benefit, corporate reorganization
Deferred Tax Benefit, Corporate Reorganization
Deferred Tax Benefit, Corporate Reorganization
Discrete tax expense related to Section 965 regulations
Discrete Tax Expense Related to Section 965 Regulations
Discrete Tax Expense Related to Section 965 Regulations
Deferred tax assets, net
Deferred Tax Assets, Net
Deferred income tax liabilities, net
Deferred Income Tax Liabilities, Net
Liability for unrecognized tax benefits
Unrecognized Tax Benefits
Unrecognized tax benefits that if recognized could impact the effective tax rate
Unrecognized Tax Benefits that Would Impact Effective Tax Rate
Interest and penalties
Unrecognized Tax Benefits, Income Tax Penalties and Interest Expense
Income tax penalties and interest accrued
Unrecognized Tax Benefits, Income Tax Penalties and Interest Accrued
Restructuring and Reorganization Costs [Abstract]
Restructuring and Reorganization Costs [Abstract]
Schedule of Restructuring and Related Costs [Table]
Schedule of Restructuring and Related Costs [Table]
Restructuring Plan [Axis]
Restructuring Plan [Axis]
Restructuring Plan [Domain]
Restructuring Plan [Domain]
Digital Transformation Program
Digital Transformation Program [Member]
Digital Transformation Program [Member]
2019 Organizational Realignment
2019 Reorganizational Realignment [Member]
2019ReorganizationalRealignment [Member]
Restructuring Type [Axis]
Restructuring Type [Axis]
Type of Restructuring [Domain]
Type of Restructuring [Domain]
Restructuring Charges
Restructuring Charges [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Cost and Reserve [Line Items]
Restructuring Reserve [Roll Forward]
Restructuring Reserve [Roll Forward]
Beginning Balance
Restructuring Reserve
Expenses
Restructuring And Reorganization Costs
Amount charged against earnings in the period for incurred and estimated costs associated with exit from or disposal of business activities or restructuring pursuant to a duly authorized plan and the amount charge against earnings in the period for direct and incremental costs associated with reorganization activities not associated with exit from or disposal of business activities or restructurings pursuant to a duly authorized plan as defined by ASC 420-10.
Cash payments
Payments for Restructuring
Non-cash operating expenses
Restructuring Reserve, Settled without Cash
Ending Balance
Restructuring and Reorganization Costs
Restructuring and Related Activities Disclosure [Text Block]
Related Party Transactions [Abstract]
Schedule of Related Party Transactions, by Related Party [Table]
Schedule of Related Party Transactions, by Related Party [Table]
Related Party Transaction [Axis]
Related Party Transaction [Axis]
Related Party Transaction [Domain]
Related Party Transaction [Domain]
Related Party Transaction [Line Items]
Related Party Transaction [Line Items]
Related Party Transactions
Related Party Transactions Disclosure [Text Block]
Retirement Benefits [Abstract]
Schedule of Defined Benefit Plans Disclosures [Table]
Schedule of Defined Benefit Plans Disclosures [Table]
Retirement Plan Type [Axis]
Retirement Plan Type [Axis]
Retirement Plan Type [Domain]
Retirement Plan Type [Domain]
Pension Plan
Pension Plan [Member]
Fair Value Hierarchy and NAV [Axis]
Fair Value Hierarchy and NAV [Axis]
Fair Value Hierarchy and NAV [Domain]
Fair Value Hierarchy and NAV [Domain]
Level 2
Fair Value, Inputs, Level 2 [Member]
Level 3
Fair Value, Inputs, Level 3 [Member]
Pension Fair Value Table
Pensionfairvaluetable [Axis]
Pension fair value table [Axis]
Investment
Pensionfairvaluetabledomain [Domain]
Pension fair value table domain [Domain]
Short-term Investments
Short-term Investments [Member]
Defined Benefit Plan, Equity Securities, Large Cap
Defined Benefit Plan, Equity Securities, Large Cap [Member]
Defined Benefit Plan, Equity Securities, Small Cap
Defined Benefit Plan, Equity Securities, Small Cap [Member]
Defined Benefit Plan, Equity Securities, Non-US
Defined Benefit Plan, Equity Securities, Non-US [Member]
Fixed Income Securities
Fixed Income Securities [Member]
Defined Benefit Plan, Real Estate
Defined Benefit Plan, Real Estate [Member]
Defined Benefit Plan Disclosure [Line Items]
Defined Benefit Plan Disclosure [Line Items]
Assets, fair value disclosure
Assets, Fair Value Disclosure
Investments [Abstract]
Investment [Table]
Investment [Table]
Scenario [Axis]
Scenario [Axis]
Scenario, Unspecified [Domain]
Scenario, Unspecified [Domain]
Investment [Line Items]
Investment [Line Items]
Number of investments in money market securities
Number of Investments in Money Market Securities
Number of Investments in Money Market Securities
Maturities of time deposits, description
Maturities of Time Deposits, Description
Percentage of available-for-sale investments collateralized by US government agency debentures
Percentage Of Available For Sale Portfolio Collateralized By Us Debentures
The percentage of available-for-sale investments held by the entity that are collateralized by United States government agency debentures.
Debt and equity securities, gain (loss)
Debt and Equity Securities, Gain (Loss)
Available-for-sale securities, amortized cost basis
Available-for-sale Securities, Amortized Cost Basis
Available-for-sale securities, gross unrealized gain
Available-for-sale Securities, Gross Unrealized Gain
Accumulated other comprehensive income (loss), other than temporary impairment, not credit loss, net of tax, available-for-sale, debt securities
Accumulated Other Comprehensive Income (Loss), Other than Temporary Impairment, Not Credit Loss, Net of Tax, Available-for-sale, Debt Securities
Available for sale securities fair value estimates percentage of third party pricing
Available for Sale Securities Fair Value Estimates Percentage of Third Party Pricing
Available for Sale Securities Fair Value Estimates Percentage of Third Party Pricing
Available for sale securities fair value estimates percentage of broker pricing
Available for Sale Securities Fair Value Estimates Percentage of Broker Pricing
Available for Sale Securities Fair Value Estimates Percentage of Broker Pricing
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Summary of Stock-Based Compensation Expense
Schedule of Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Table Text Block]
Summary of Stock Option Activity
Share-based Compensation, Stock Options, Activity [Table Text Block]
Schedule of Stock Options Information Table
Schedule of Stock Options Information Table [Table Text Block]
Schedule of Stock Options Information Table [Table Text Block]
Summary of Restricted Stock Unit Activity
Schedule of Share-based Compensation, Restricted Stock Units Award Activity [Table Text Block]
Schedule of Share-based Compensation, Restricted Stock and Restricted Stock Units Activity
Schedule of Share-based Compensation, Restricted Stock and Restricted Stock Units Activity [Table Text Block]
Pension Additional Information [Abstract]
Pension Additional Information [Abstract]
Pension Plan 1
Other Pension Plan [Member]
Postemployment Retirement Benefits
Postemployment Retirement Benefits [Member]
Supplemental Employee Retirement Plan
Supplemental Employee Retirement Plan [Member]
SERP and Postretirement Benefits
SERP and Postretirement Benefits [Member]
SERP and Postretirement Benefits [Member]
Deferred Compensation, Excluding Share-based Payments and Retirement Benefits
Deferred Compensation, Excluding Share-based Payments and Retirement Benefits [Member]
Defined benefit plan, benefit obligation, payment for settlement
Defined Benefit Plan, Benefit Obligation, Payment for Settlement
Liability, defined benefit pension plan
Liability, Defined Benefit Pension Plan
Settlement charge
Defined Benefit Plan, Benefit Obligation, Increase (Decrease) for Plan Amendment
Defined benefit plan, expected amortization of gain (loss), next fiscal year
Defined Benefit Plan, Expected Amortization of Gain (Loss), Next Fiscal Year
Defined benefit plan, expected amortization of gain (loss), next fiscal year, net of tax
Defined Benefit Plan, Expected Amortization of Gain (Loss), Next Fiscal Year, Net of Tax
Defined Benefit Plan, Expected Amortization of Gain (Loss), Next Fiscal Year, Net of Tax
Defined benefit plan, expected amortization of prior service cost (credit), next fiscal year
Defined Benefit Plan, Expected Amortization of Prior Service Cost (Credit), Next Fiscal Year
Defined benefit plan, funded (unfunded) status of plan
Defined Benefit Plan, Funded (Unfunded) Status of Plan
Defined benefit plan, required future payment, next twelve months
Defined Benefit Plan, Required Future Payment, Next Twelve Months
Amount of benefits for defined benefit plan required to be paid in next fiscal year following latest fiscal year.
Defined benefit plan, expected future employer contributions, next fiscal year
Defined Benefit Plan, Expected Future Employer Contributions, Next Fiscal Year
Defined benefit plan, expected future benefit payment, next twelve months
Defined Benefit Plan, Expected Future Benefit Payment, Next Twelve Months
Defined contribution plan, cost
Defined Contribution Plan, Cost
Contribution expense related to international benefit plans
Contribution Expense Related to International Benefit Plans
Contribution Expense Related to International Benefit Plans
Schedule of Segment Reporting Information, by Segment [Table]
Schedule of Segment Reporting Information, by Segment [Table]
Segments [Axis]
Segments [Axis]
Segment
Segments [Domain]
Global Funds Transfer
Global Funds Transfer [Member]
Global Funds Transfer segment.
Financial Paper Products
Financial Paper Products [Member]
Financial Paper Products segment.
Other
Segment Reconciling Items [Member]
Segment Reporting Information [Line Items]
Segment Reporting Information [Line Items]
Assets:
Assets [Abstract]
Total assets
Assets
New Accounting Pronouncements or Change in Accounting Principle [Table]
New Accounting Pronouncements or Change in Accounting Principle [Table]
Adjustments for New Accounting Pronouncements [Axis]
Adjustments for New Accounting Pronouncements [Axis]
Type of Adoption [Domain]
Type of Adoption [Domain]
Accounting Standards Update 2016-02
Accounting Standards Update 2016-02 [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Lease liability - operating
Operating Lease, Liability
Noncancellable operating leases terminate date
Noncancellable Operating Leases Terminate Date
Noncancellable Operating Leases Terminate Date - last date at which leases terminate
Right-of-use asset, operating lease
Operating Lease, Right-of-Use Asset
Accrued rent
Accrued Rent
Weighted average remaining lease term (in years)
Operating Lease, Weighted Average Remaining Lease Term
Weighted average discount rate (as a percentage)
Operating Lease, Weighted Average Discount Rate, Percent
Operating leases, rent expense
Operating Leases, Rent Expense
Cash and Cash Equivalents, Policy
Cash and Cash Equivalents, Policy [Policy Text Block]
Restricted Assets Policy
Restricted Assets Policy [Policy Text Block]
Restricted Assets Policy [Policy Text Block]
Receivables, Policy
Receivables, Policy [Policy Text Block]
Investment, Policy
Investment, Policy [Policy Text Block]
Fair Value of Financial Instruments, Policy
Fair Value of Financial Instruments, Policy [Policy Text Block]
Derivatives, Policy
Derivatives, Policy [Policy Text Block]
Property, Plant and Equipment, Policy
Property, Plant and Equipment, Policy [Policy Text Block]
Goodwill and Intangible Assets, Policy
Goodwill and Intangible Assets, Policy [Policy Text Block]
Long-Duration Contracts, Policy
Long-Duration Contracts, Policy [Policy Text Block]
Income Tax, Policy
Income Tax, Policy [Policy Text Block]
Stockholders' Equity, Policy
Stockholders' Equity, Policy [Policy Text Block]
Foreign Currency Transactions and Translations Policy
Foreign Currency Transactions and Translations Policy [Policy Text Block]
Revenue Recognition, Policy
Revenue Recognition, Policy [Policy Text Block]
Commissions Expense, Policy
Commissions Expense, Policy [Policy Text Block]
Investment Commissions Expense Policy
Investment Commissions Expense Policy [Policy Text Block]
Investment Commissions Expense Policy [Policy Text Block]
Selling, General and Administrative Expenses, Policy
Cost of Sales, Policy [Policy Text Block]
Advertising Cost, Policy
Advertising Costs, Policy [Policy Text Block]
Share-based Compensation, Option and Incentive Plans Policy
Share-based Compensation, Option and Incentive Plans Policy [Policy Text Block]
Earnings Per Share, Policy
Earnings Per Share, Policy [Policy Text Block]
New Accounting Pronouncements, Policy
New Accounting Pronouncements, Policy [Policy Text Block]
Other Restructuring
Other Restructuring [Member]
Restructuring and Reorganization
Restructuring and Reorganization [Member]
Restructuring and Reorganization [Member]
Total restructuring and reorganization costs incurred and to be incurred
Restructuring and Related Cost, Cost Incurred to Date
Incurred Restructuring and Reorganization Costs
Restructuring and Related Cost, Incurred Cost
Restructuring and Related Cost, Expected Cost Remaining
Restructuring and Related Cost, Expected Cost Remaining
Restructuring and Related Cost, Expected Cost
Restructuring and Related Cost, Expected Cost
Restructuring and Reorganization Costs Incurred and to Be Incurred
Restructuring and Reorganization Costs Incurred and to Be Incurred
Restructuring and Reorganization Costs Incurred and to Be Incurred
Rollforward of the Company's Common Stock [Abstract]
Rollforward of the Company's Common Stock [Abstract]
Class of Stock [Axis]
Class of Stock [Axis]
Class of Stock [Domain]
Class of Stock [Domain]
D Stock
Series D Preferred Stock [Member]
Preferred stock, shares authorized
Preferred Stock, Shares Authorized
Preferred stock, shares issued
Preferred Stock, Shares Issued
Preferred stock, shares outstanding
Preferred Stock, Shares Outstanding
Common stock, shares authorized
Common Stock, Shares Authorized
Common stock, shares, issued
Common Stock, Shares, Issued
Common stock, shares, outstanding
Common Stock, Shares, Outstanding
Treasury stock (shares)
Treasury Stock, Shares
Stock issued during period, shares, share-based compensation, net of forfeitures
Stock Issued During Period, Shares, Share-based Compensation, Net of Forfeitures
Stock issued during period, shares, new issues
Stock Issued During Period, Shares, New Issues
Depreciation and amortization
Depreciation, Depletion and Amortization, Nonproduction
Property, Plant and Equipment [Abstract]
Property, Plant and Equipment [Table]
Property, Plant and Equipment [Table]
Property, Plant and Equipment, Type [Axis]
Property, Plant and Equipment, Type [Axis]
Property, Plant and Equipment, Type [Domain]
Property, Plant and Equipment, Type [Domain]
Computer Hardware and Software
Computer Equipment [Member]
Signage
Other Capitalized Property Plant and Equipment [Member]
Equipment at Agent Locations
Equipment Leased to Other Party [Member]
Office Furniture and Equipment
Office Equipment [Member]
Leasehold Improvements
Leasehold Improvements [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment [Line Items]
Property and equipment, gross
Property, Plant and Equipment, Gross
Accumulated depreciation and amortization
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment
Property and equipment, net
Property, Plant and Equipment, Net
Statement of Cash Flows [Abstract]
CASH FLOWS FROM OPERATING ACTIVITIES:
Net Cash Provided by (Used in) Operating Activities [Abstract]
Net loss
Adjustments to Reconcile Net Loss to Cash Provided by (Used in) Operating Activities [Abstract]
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]
Signing bonus amortization
Amortization of Other Deferred Charges
Deferred income tax expense (benefit)
Deferred Income Tax Expense (Benefit)
Amortization of debt discount and debt issuance costs
Amortization of Debt Issuance Costs and Discounts
Debt extinguishment costs
Gain (Loss) on Extinguishment of Debt
Non-cash compensation and pension expense
Noncash Compensation And Pension Expense
Employee benefits and the aggregate amount of noncash equity-based compensation, such as pension expense and contributions, other postretirement benefits expense and payments, stock or unit options expense, and amortization of restricted stock or unit. Also may include the value of stock options, amortization of restricted stock, and adjustment for officers compensation. As noncash, this element is an add back when calculating net cash generated by operating activities.
Debt and equity securities, gain (loss)
Signing bonus payments
Payments for Other Operating Activities
Change in other assets
Increase (Decrease) in Other Operating Assets
Change in accounts payable and other liabilities
Increase (Decrease) in Accounts Payable and Accrued Liabilities
Other non-cash items, net
Other Noncash Income (Expense)
Net cash provided by operating activities
Net Cash Provided by (Used in) Operating Activities
CASH FLOWS FROM INVESTING ACTIVITIES:
Net Cash Provided by (Used in) Investing Activities [Abstract]
Purchases of property and equipment
Payments to Acquire Property, Plant, and Equipment
Net cash used in investing activities
Net Cash Provided by (Used in) Investing Activities
CASH FLOWS FROM FINANCING ACTIVITIES:
Net Cash Provided by (Used in) Financing Activities [Abstract]
Transaction costs for issuance and amendment of debt
Payments of Debt Issuance Costs
Principal payments on debt
Repayments of Long-term Debt
Proceeds from exercise of stock options and other
Proceeds from Stock Options Exercised
Payments to tax authorities for stock-based compensation
Payments Related to Tax Withholding for Share-based Compensation
Net cash used in financing activities
Net Cash Provided by (Used in) Financing Activities
NET CHANGE IN CASH AND CASH EQUIVALENTS
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect
CASH AND CASH EQUIVALENTS—Beginning of year
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents
CASH AND CASH EQUIVALENTS—End of year
Supplemental Cash Flow Information [Abstract]
Supplemental Cash Flow Information [Abstract]
Cash payments for interest
Interest Paid, Excluding Capitalized Interest, Operating Activities
Cash payments for taxes, net of refunds
Income Taxes Paid, Net
Nature of Expense [Axis]
Nature of Expense [Axis]
Interim Period, Costs Not Allocable [Domain]
Interim Period, Costs Not Allocable [Domain]
Compensation and Benefits
Compensation and Benefits [Member]
Compensation and Benefits [Member]
Transaction and Operations Support
Transaction and Operations Support [Member]
Transaction and Operations Support [Member]
Occupancy, Equipment and Supplies
Occupancy, Equipment and Supplies [Member]
Occupancy, Equipment and Supplies [Member]
Depreciation
Depreciation and Amortization [Member]
Depreciation and Amortization [Member]
Restructuring Charges
Restructuring Charges
Reorganization Items
Reorganization Items
Restructuring and Reorganization Costs
Restructuring and Reorganization Costs in Operating Expense
Restructuring and Reorganization Costs in Operating Expense
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Indefinite-Lived Intangible Assets [Table]
Schedule of Indefinite-Lived Intangible Assets [Table]
Indefinite-lived Intangible Assets [Line Items]
Indefinite-lived Intangible Assets [Line Items]
Goodwill
Goodwill
Goodwill impairment
Goodwill, Impairment Loss
Cryptocurrency
Other Indefinite-lived Intangible Assets
Computer Software, Intangible Asset
Computer Software, Intangible Asset [Member]
Signage
Signage [Member]
Signage [Member]
Agent Equipment
Agent Equipment [Member]
Agent Equipment [Member]
Furniture and Fixtures
Furniture and Fixtures [Member]
Range [Axis]
Range [Axis]
Range [Domain]
Range [Domain]
Minimum
Minimum [Member]
Maximum
Maximum [Member]
Useful life (in years)
Property, Plant and Equipment, Useful Life
AOCI Attributable to Parent
Related Party [Axis]
Related Party [Axis]
Related Party [Domain]
Related Party [Domain]
Affiliated Entity
Affiliated Entity [Member]
Contractual remittance schedule range of days
Contractual Remittance Schedule Range of Days
Contractual Remittance Schedule Range of Days
Capitalized computer software, additions
Capitalized Computer Software, Additions
Capitalized computer software, gross
Capitalized Computer Software, Gross
Market development fees
Business Development
Accounts receivable, related parties
Accounts Receivable, Related Parties
Marketing and advertising expense
Marketing and Advertising Expense
Unrecognized tax benefits
Unrecognized tax benefits, increase resulting from prior period tax positions
Unrecognized Tax Benefits, Increase Resulting from Prior Period Tax Positions
Unrecognized tax benefits, increase resulting from current period tax positions
Unrecognized Tax Benefits, Increase Resulting from Current Period Tax Positions
Unrecognized tax benefits, decrease resulting from settlements with taxing authorities
Unrecognized Tax Benefits, Decrease Resulting from Settlements with Taxing Authorities
Unrecognized tax benefits, increase resulting from foreign currency translation
Unrecognized Tax Benefits, Increase Resulting from Foreign Currency Translation
Unrecognized tax benefits, decrease resulting from prior period tax positions
Unrecognized Tax Benefits, Decrease Resulting from Prior Period Tax Positions
Stockholders' Equity Note [Abstract]
Schedule of Activity of Company's Authorized Issued and Outstanding
Schedule Of Activity Of Company's Authorized Issued And Outstanding [Table Text Block]
Schedule Of Activity Of Company's Authorized Issued And Outstanding [Table Text Block]
Schedule of Accumulated Other Comprehensive Income (Loss)
Schedule of Accumulated Other Comprehensive Income (Loss) [Table Text Block]
Summary of Significant Amounts Reclassified
Reclassification out of Accumulated Other Comprehensive Income [Table Text Block]
Summary of Changes to Accumulated Other Comprehensive Loss By Component
Schedule of Amounts Recognized in Other Comprehensive Income (Loss) [Table Text Block]
Schedule of Share-based Compensation Arrangements by Share-based Payment Award [Table]
Schedule of Share-based Compensation Arrangements by Share-based Payment Award [Table]
Award Type [Axis]
Award Type [Axis]
Equity Award [Domain]
Equity Award [Domain]
Stock Options
Employee Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock Option Activity
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward]
Shares, options outstanding, beginning balance
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Number
Shares, forfeited/expired
Share-based Compensation Arrangement by Share-based Payment Award, Options, Forfeitures and Expirations in Period
Shares, options outstanding, ending balance
Weighted Average Exercise Price
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Abstract]
Weighted average exercise price, options outstanding (usd per share), beginning balance
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price
Weighted-average exercise price, forfeited/expired (usd per share)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Forfeitures and Expirations in Period, Weighted Average Exercise Price
Weighted average exercise price, options outstanding (usd per share), ending balance
Additional Disclosures
Share-based Compensation Arrangement by Share-based Payment Award, Options, Additional Disclosures [Abstract]
Weighted average remaining contractual term options outstanding (years)
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Remaining Contractual Term
Aggregate intrinsic value, options outstanding
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Intrinsic Value
Accumulated Other Comprehensive Income (Loss) [Table]
Accumulated Other Comprehensive Income (Loss) [Table]
Net Unrealized Gains on Securities Classified as Available-for-sale, Net of Tax
Accumulated Net Investment Gain (Loss) Attributable to Parent [Member]
Cumulative Non-U.S. Dollar Translation Adjustments, Net of Tax
Accumulated Foreign Currency Adjustment Attributable to Parent [Member]
Pension and Postretirement Benefits Adjustment, Net of Tax
Accumulated Defined Benefit Plans Adjustment Attributable to Parent [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
Accumulated Other Comprehensive Income (Loss) [Line Items]
Schedule of Amounts Recognized in Other Comprehensive Income (Loss) [Roll Forward]
Schedule of Amounts Recognized in Other Comprehensive Income (Loss) [Roll Forward]
Schedule of Amounts Recognized in Other Comprehensive Income (Loss) [Roll Forward]
Beginning balance
Accumulated Other Comprehensive Income (Loss), Net of Tax
Cumulative effect of adoption of ASU
Amounts reclassified from accumulated other comprehensive loss
Other Comprehensive Income (Loss), before Reclassifications, Net of Tax
Net current period other comprehensive (loss) income
Reclassification from Accumulated Other Comprehensive Income, Current Period, Net of Tax
Other comprehensive income (loss), net of tax
Ending balance
Derivative Instrument Detail [Abstract]
Fair Values Derivatives, Balance Sheet Location, by Derivative Contract Type [Table]
Fair Values Derivatives, Balance Sheet Location, by Derivative Contract Type [Table]
Hedging Designation [Axis]
Hedging Designation [Axis]
Hedging Designation [Domain]
Hedging Designation [Domain]
Not Designated as Hedging Instrument
Not Designated as Hedging Instrument [Member]
Derivative Instrument [Axis]
Derivative Instrument [Axis]
Derivative Contract
Derivative Contract [Domain]
Foreign Exchange Forward
Foreign Exchange Forward [Member]
Derivatives, Fair Value [Line Items]
Derivatives, Fair Value [Line Items]
Forward contracts outstanding notional amount
Derivative Notional Amounts
Derivative Notional Amounts
Commitments and Contingencies [Table]
Loss Contingencies [Table]
Loss Contingency Nature [Axis]
Loss Contingency Nature [Axis]
Loss Contingency, Nature [Domain]
Loss Contingency, Nature [Domain]
Deferred Prosecution Agreement
Deferred Prosecution Agreement [Member]
Deferred Prosecution Agreement
Income Tax Authority [Axis]
Income Tax Authority [Axis]
Income Tax Authority [Domain]
Income Tax Authority [Domain]
Internal Revenue Service (IRS)
Internal Revenue Service (IRS) [Member]
Letter of Credit
Letter of Credit [Member]
Commitments and Contingencies [Line Items]
Loss Contingencies [Line Items]
Letters of credit outstanding
Letters of Credit Outstanding, Amount
Litigation settlement
Litigation Settlement, Expense
Effect on future cash flows
Effect on Future Cash Flows, Amount
Loss contingency accrual
Loss Contingency Accrual
Payments for legal settlements
Payments for Legal Settlements
Deductions on securities losses
Cumulative Deductions For Net Securities Losses
The cumulative amount of deductions taken for net securities losses.
Tax adjustments
Tax Adjustments, Settlements, and Unusual Provisions
Cash payments for income taxes
Income Taxes Paid
Summary of the Lease Expense and Supplemental Cash Flow Information
Lease, Cost [Table Text Block]
Schedule of Operating Lease Maturities
Lessee, Operating Lease, Liability, Maturity [Table Text Block]
Schedule of Future Minimum Rental Payments for Operating Leases
Schedule of Future Minimum Rental Payments for Operating Leases [Table Text Block]
Stockholders' Deficit
Stockholders' Equity Note Disclosure [Text Block]
Schedule of Finite-Lived Intangible Assets [Table]
Schedule of Finite-Lived Intangible Assets [Table]
Finite-Lived Intangible Assets [Line Items]
Finite-Lived Intangible Assets [Line Items]
Intangible asset amortization expense
Amortization of Intangible Assets
Estimated future intangible asset amortization expense, 2020
Finite-Lived Intangible Assets, Amortization Expense, Next Twelve Months
Estimated future intangible asset amortization expense, 2021
Finite-Lived Intangible Assets, Amortization Expense, Year Two
Estimated future intangible asset amortization expense, 2022
Finite-Lived Intangible Assets, Amortization Expense, Year Three
Revenue from Contract with Customer [Abstract]
Revenue Recognition
Revenue from Contract with Customer [Text Block]
Finite-Lived Intangible Assets by Major Class [Axis]
Finite-Lived Intangible Assets by Major Class [Axis]
Finite-Lived Intangible Assets, Major Class Name [Domain]
Finite-Lived Intangible Assets, Major Class Name [Domain]
Contractual and Customer Relationships
Customer Lists [Member]
Non-compete Agreements
Noncompete Agreements [Member]
Developed Technology
Developed Technology Rights [Member]
Finite-lived intangible asset, useful life
Finite-Lived Intangible Asset, Useful Life
Quarterly Financial Information
Quarterly Financial Information [Text Block]
Securities purchase agreement [Axis]
Securities purchase agreement [Axis]
Securities purchase agreement [Axis]
Securities purchase agreement [Domain]
Securities purchase agreement [Domain]
[Domain] for Securities purchase agreement [Axis]
Securities Purchase Agreement (Ripple)
Securities Purchase Agreement (Ripple) [Member]
Securities Purchase Agreement (Ripple) [Member]
Revenues
Revenues
Total operating expenses
Costs and Expenses
OPERATING INCOME
Operating Income (Loss)
Nonoperating Income (Expense)
Nonoperating Income (Expense)
Income (loss) before income taxes
NET LOSS
Basic and diluted (usd per share)
Earnings Per Share, Basic and Diluted
Basic (usd per share)
Earnings Per Share, Basic
Diluted (usd per share)
Earnings Per Share, Diluted
Other depreciation and amortization
Other Depreciation and Amortization
Accrued purchases of property and equipment
Capital Expenditures Incurred but Not yet Paid
Gain (loss) on disposition of property plant equipment
Gain (Loss) on Disposition of Property Plant Equipment
Capitalized computer software, net
Capitalized Computer Software, Net
Restricted Stock Units (RSUs)
Restricted Stock Units (RSUs) [Member]
Stock-based compensation expense
Share-based Compensation
Fair Value Disclosures [Abstract]
Fair Value Measurement
Fair Value Disclosures [Text Block]
Pension Assumptions [Abstract]
Pension Assumptions [Abstract]
Other Postretirement Benefits Plan
Other Postretirement Benefits Plan [Member]
Defined benefit plan, assumptions used calculating net periodic benefit cost, discount rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate
Defined benefit plan, assumptions used calculating net periodic benefit cost, discount rate for interest cost
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate for Interest Cost
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate for Interest Cost
Defined benefit plan, assumptions used calculating net periodic benefit cost, expected long-term rate of return on plan assets
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Expected Long-term Rate of Return on Plan Assets
Defined benefit plan, assumptions used calculating net periodic benefit cost, rate of compensation increase
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Rate of Compensation Increase
Defined benefit plan, assumptions used calculating net periodic benefit cost initial pre-65 health care cost trend rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Initial Pre-65 Health Care Cost Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Initial Pre-65 Health Care Cost Trend Rate
Defined benefit plan, assumptions used calculating net periodic benefit cost initial post-65 health care cost trend rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Initial Post-65 Health Care Cost Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Initial Post-65 Health Care Cost Trend Rate
Defined benefit plan, assumptions used calculating net periodic benefit cost ultimate health care cost trend rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Ultimate Health Care Cost Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Ultimate Health Care Cost Trend Rate
Defined benefit plan, assumptions used calculating net periodic benefit cost year that rate reaches ultimate pre-65 trend rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Year That Rate Reaches Ultimate Pre-65 Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Year That Rate Reaches Ultimate Pre-65 Trend Rate
Defined benefit plan, assumptions used calculating net periodic benefit cost year that rate reaches ultimate post-65 trend rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Year That Rate Reaches Ultimate Post-65 Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost Year That Rate Reaches Ultimate Post-65 Trend Rate
Defined benefit plan, assumptions used calculating benefit obligation, discount rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Discount Rate
Defined benefit plan, assumptions used calculating benefit obligation, rate of compensation increase
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation, Rate of Compensation Increase
Defined benefit plan, assumptions used calculating benefit obligation pre-65 initial health care cost trend rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Pre-65 Initial Health Care Cost Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Pre-65 Initial Health Care Cost Trend Rate
Defined benefit plan, assumptions used calculating benefit obligation post-65 initial health care cost trend rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Post-65 Initial Health Care Cost Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Post-65 Initial Health Care Cost Trend Rate
Defined benefit plan, assumptions used calculating benefit obligation ultimate health care cost trend rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Ultimate Health Care Cost Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Ultimate Health Care Cost Trend Rate
Defined benefit plan, assumptions used calculating benefit obligation year that rate reaches ultimate pre-65 trend rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Year That Rate Reaches Ultimate Pre-65 Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Year That Rate Reaches Ultimate Pre-65 Trend Rate
Defined benefit plan, assumptions used calculating benefit obligation year that rate reaches ultimate post-65 trend rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Year That Rate Reaches Ultimate Post-65 Trend Rate
Defined Benefit Plan, Assumptions Used Calculating Benefit Obligation Year That Rate Reaches Ultimate Post-65 Trend Rate
Schedule of Goodwill [Table]
Schedule of Goodwill [Table]
Business Segments
Goodwill [Line Items]
Goodwill [Line Items]
Gross goodwill
Goodwill, Gross
Accumulated impairments
Goodwill, Impaired, Accumulated Impairment Loss
Components of Investment Portfolio
Investment Holdings, Schedule of Investments [Table Text Block]
Available for Sale Investments (Substantially Restricted)
Available-for-sale Securities [Table Text Block]
Schedule of Investment Ratings
Schedule of Investment Ratings [Table Text Block]
Schedule of Investment Ratings [Table Text Block]
Description of the Business and Basis of Presentation [Abstract]
Description of the Business and Basis of Presentation [Abstract]
Basis of Presentation
Basis of Accounting, Policy [Policy Text Block]
Use of Estimates
Use of Estimates, Policy [Policy Text Block]
Principles of Consolidation
Consolidation, Policy [Policy Text Block]
Recent Accounting Pronouncements and Related Developments
Statement of Comprehensive Income [Abstract]
Net change in pension liability, tax
Other comprehensive income (loss), reclassification from AOCI, Pension and Other Postretirement Benefit Plans, for Net Gain (Loss) and Prior Service Cost, Tax
Other comprehensive income (loss), reclassification from AOCI, Pension and Other Postretirement Benefit Plans, for Net Gain (Loss) and Prior Service Cost, Tax
Other Comprehensive Income (Loss), Pension and Other Postretirement Benefit Plans, Plan Amendments, Tax Effect
Other Comprehensive Income (Loss), Pension and Other Postretirement Benefit Plans, Plan Amendments, Tax Effect
Unrealized foreign currency translation gains (losses), tax
Other Comprehensive Income (Loss), Foreign Currency Translation Adjustment, Tax
Tax benefit, net
Other Comprehensive Income (Loss), Defined Benefit Plan, Gain (Loss), Reclassification Adjustment from AOCI, Tax
Property and Equipment
Property, Plant and Equipment Disclosure [Text Block]
Stock-Based Compensation
Disclosure of Compensation Related Costs, Share-based Payments [Text Block]
Plan Name [Axis]
Plan Name [Axis]
Plan Name [Domain]
Plan Name [Domain]
Performance Based Tranche [Member]
Performance Based Tranche [Member]
Performance Based Tranche [Member]
Share-based compensation arrangement by share-based payment award, number of shares authorized
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Authorized
Share-based compensation arrangement by share-based payment award, number of shares available for grant
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Available for Grant
Share-based compensation arrangement by share-based payment award, options, grants in period, gross
Share-based Compensation Arrangement by Share-based Payment Award, Options, Grants in Period, Gross
Share-based compensation arrangement by share-based payment award, expiration period
Share-based Compensation Arrangement by Share-based Payment Award, Expiration Period
Unrecognized stock option expense
Employee Service Share-based Compensation, Nonvested Awards, Compensation Not yet Recognized, Stock Options
Unrecognized restricted stock unit expense
Employee Service Share-based Compensation, Nonvested Awards, Compensation Not yet Recognized, Share-based Awards Other than Options
Remaining weighted-average vesting period (years)
Employee Service Share-based Compensation, Nonvested Awards, Compensation Cost Not yet Recognized, Period for Recognition
Share-based compensation arrangement by share-based payment award, compensation cost
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost
Share-based compensation arrangement by share-based payment award, award vesting period
Share-based Compensation Arrangement by Share-based Payment Award, Award Vesting Period
Money Transfer Revenue
Money transfer fee and other [Member]
Money transfer and other services offered to consumers
Bill Payment Revenue
Bill payment fee and other [Member]
A service offering enabling consumers to make urgent payments and pay routine bills through our network to certain billers and to load and reload prepaid debit cards.
Money Order Revenue
Money Order [Member]
Sale of money orders under the entity's brand and on a private label or co-branded basis with certain large retail and financial institution agents in the United States.
Official Check Revenue
Official Check [Member]
Official check outsourcing services offered to financial institutions.
Components of Property and Equipment
Property, Plant and Equipment [Table Text Block]
Loss from continuing operations before income taxes, domestic
Income (Loss) from Continuing Operations before Income Taxes, Domestic
Income from continuing operations before income taxes, foreign
Income (Loss) from Continuing Operations before Income Taxes, Foreign
2020
Lessee, Operating Lease, Liability, Payments, Due Next Twelve Months
2021
Lessee, Operating Lease, Liability, Payments, Due Year Two
2022
Lessee, Operating Lease, Liability, Payments, Due Year Three
2023
Lessee, Operating Lease, Liability, Payments, Due Year Four
2024
Lessee, Operating Lease, Liability, Payments, Due Year Five
Thereafter
Lessee, Operating Lease, Liability, Payments, Due after Year Five
Total
Lessee, Operating Lease, Liability, Payments, Due
Less: present value discount
Lessee, Operating Lease, Liability, Undiscounted Excess Amount
Pension unfunded status [Abstract]
Pension unfunded status [Abstract]
Defined Benefit Plans and Other Postretirement Benefit Plans Disclosures [Table]
Defined Benefit Plans and Other Postretirement Benefit Plans Disclosures [Table]
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Defined Benefit Plans and Other Postretirement Benefit Plans Table Text Block [Line Items]
Defined benefit plan, benefit obligation
Defined Benefit Plan, Benefit Obligation
Benefit obligation - settlement impact
Defined Benefit Plan, Benefit Obligation, (Increase) Decrease for Settlement
Interest cost
Defined Benefit Plan, Interest Cost
Defined benefit plan, benefit obligation, actuarial gain (loss)
Defined Benefit Plan, Benefit Obligation, Actuarial Gain (Loss)
Defined benefit plan, benefit obligation, benefits paid
Defined Benefit Plan, Benefit Obligation, Benefits Paid
Defined benefit plan, plan assets, amount
Defined Benefit Plan, Plan Assets, Amount
Plan assets - settlement impact
Defined Benefit Plan, Plan Assets, Increase (Decrease) for Assets Transferred to (from) Plan
Defined benefit plan, plan assets, increase (decrease) for actual return (loss)
Defined Benefit Plan, Plan Assets, Increase (Decrease) for Actual Return (Loss)
Defined benefit plan, plan assets, contributions by employer
Defined Benefit Plan, Plan Assets, Contributions by Employer
Defined benefit plan, plan assets, benefits paid
Defined Benefit Plan, Plan Assets, Benefits Paid
Defined benefit plan, funded (unfunded) status of plan
Schedule of Assumptions Used
Schedule of Assumptions Used [Table Text Block]
Schedule of Allocation of Plan Assets
Schedule of Allocation of Plan Assets [Table Text Block]
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Table Text Block]
Schedule of Net Periodic Benefit Expense (Income)
Schedule of Net Benefit Costs [Table Text Block]
Schedule of Defined Benefit Plan Amounts Recognized in Other Comprehensive Income (Loss)
Schedule of Defined Benefit Plan Amounts Recognized in Other Comprehensive Income (Loss) [Table Text Block]
Schedule of Benefit Obligations in Excess of Fair Value of Plan Assets
Changes in Projected Benefit Obligations, Fair Value of Plan Assets, and Funded Status of Plan [Table Text Block]
Schedule of Amounts Recognized in Balance Sheet
Schedule of Amounts Recognized in Balance Sheet [Table Text Block]
Schedule of Accumulated and Projected Benefit Obligations
Schedule of Accumulated and Projected Benefit Obligations [Table Text Block]
Schedule of Expected Benefit Payments
Schedule of Expected Benefit Payments [Table Text Block]
Allowance for doubtful accounts receivable
Allowance for Doubtful Accounts Receivable
Provision for doubtful accounts
Provision for Doubtful Accounts
Allowance for doubtful accounts receivable, write-offs
Allowance for Doubtful Accounts Receivable, Write-offs
Total Restructuring Costs Incurred
Restructuring Cost, Cost Incurred To Date
Restructuring Cost, Cost Incurred To Date
Restructuring and Related Cost, Incurred Cost
Restructuring and Related Cost, Incurred Cost by Segment
Restructuring and Related Cost, Incurred Cost by Segment
Organizational Realignment Items
Organizational Realignment Items
Organizational Realignment Items
Organizational Realignment Cost, Incurred Cost
Organizational Realignment Cost, Incurred Cost
Organizational Realignment Cost, Incurred Cost
Organizational Realignment Cost, Expected Cost Remaining
Organizational Realignment Cost, Expected Cost Remaining
Organizational Realignment Cost, Expected Cost Remaining
Restructuring and Related Cost, Expected Cost
Restructuring and Related Cost, Expected Cost by Segment
Restructuring and Related Cost, Expected Cost by Segment
Restructuring and Reorganization Costs Incurred
Restructuring and Reorganization Costs Incurred by Segment
Restructuring and Reorganization Costs Incurred by Segment
Goodwill and Intangible Assets Disclosure
Goodwill and Intangible Assets Disclosure [Text Block]
Statement of Financial Position [Abstract]
ASSETS
Cash and cash equivalents
Settlement assets
Property and equipment, net
Other assets
Other Assets
Total assets
LIABILITIES
Liabilities [Abstract]
Payment service obligations
Debt, net
Long-term Debt
Pension and other postretirement benefits
Liability, Defined Benefit Plan
Accounts payable and other liabilities
Accounts Payable and Accrued Liabilities
Total liabilities
Liabilities
COMMITMENTS AND CONTINGENCIES (NOTE 14)
Commitments and Contingencies
STOCKHOLDERS’ DEFICIT
Stockholders' Equity Attributable to Parent [Abstract]
Participating convertible preferred stock - series D, $0.01 par value, 200,000 shares authorized, 71,282 issued at December 31, 2019 and December 31, 2018
Preferred Stock, Value, Issued
Common stock, $0.01 par value, 162,500,000 shares authorized, 65,061,090 and 58,823,567 shares issued at December 31, 2019 and December 31, 2018, respectively
Common Stock, Value, Issued
Additional paid-in capital
Additional Paid in Capital
Retained loss
Retained Earnings (Accumulated Deficit)
Accumulated other comprehensive loss
Treasury stock: 2,329,906 and 3,207,118 shares at December 31, 2019 and December 31, 2018, respectively
Treasury Stock, Value
Total stockholders’ deficit
Total liabilities and stockholders’ deficit
Liabilities and Equity
Share-based compensation arrangement by share-based payment award, options, exercises in period, intrinsic value
Share-based Compensation Arrangement by Share-based Payment Award, Options, Exercises in Period, Intrinsic Value
Reclassification out of Accumulated Other Comprehensive Income [Table]
Reclassification out of Accumulated Other Comprehensive Income [Table]
Reclassification Adjustment out of Accumulated Other Comprehensive Income on Derivatives [Line Items]
Reclassification Adjustment out of Accumulated Other Comprehensive Income on Derivatives [Line Items]
Other comprehensive income (loss), defined benefit plan, gain (loss) arising during period, before tax
Other Comprehensive Income (Loss), Defined Benefit Plan, Gain (Loss) Arising During Period, before Tax
Amortization of net actuarial loss
Other Comprehensive Income (Loss), Defined Benefit Plan, Gain (Loss), Reclassification Adjustment from AOCI, before Tax
Other comprehensive (income) loss, defined benefit plan, prior service cost (credit), reclassification adjustment from AOCI, before tax
Other Comprehensive (Income) Loss, Defined Benefit Plan, Prior Service Cost (Credit), Reclassification Adjustment from AOCI, before Tax
Other comprehensive (income) loss, defined benefit plan, after reclassification adjustment, before tax
Other Comprehensive (Income) Loss, Defined Benefit Plan, after Reclassification Adjustment, before Tax
Defined benefit plan, net periodic benefit cost (credit)
Defined Benefit Plan, Net Periodic Benefit Cost (Credit)
Defined benefit plan, amount recognized in net periodic benefit cost (credit) and other comprehensive (income) loss, before tax
Defined Benefit Plan, Amount Recognized in Net Periodic Benefit Cost (Credit) and Other Comprehensive (Income) Loss, before Tax
Equity Instruments Other than Options, Nonvested, Number of Shares
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]
Restricted stock units outstanding (shares), beginning balance
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number
Granted (shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Grants in Period
Vested and converted to shares (shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period
Forfeited (shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeited in Period
Restricted stock units outstanding (shares), ending balance
Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Restricted stock units outstanding (usd per share), beginning balance
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value
Granted (usd per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Grants in Period, Weighted Average Grant Date Fair Value
Vested and converted to shares (usd per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Weighted Average Grant Date Fair Value
Forfeited (usd per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeitures, Weighted Average Grant Date Fair Value
Restricted stock units outstanding (usd per share), ending balance
Restricted stock units outstanding, aggregate intrinsic value
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Aggregate Intrinsic Value, Nonvested
Restricted stock units vested and outstanding (shares)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested and Convertible, Number
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested and Convertible, Number
Restricted stock units vested and outstanding (usd per share)
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested and Convertible, Weighted Average Grant Date Fair Value
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested and Convertible, Weighted Average Grant Date Fair Value
Restricted stock units vested and outstanding, aggregate intrinsic value
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Aggregate Intrinsic Value, Vested and Convertible
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Aggregate Intrinsic Value, Vested and Convertible
Fair Value Measurements, Recurring and Nonrecurring [Table]
Fair Value Measurements, Recurring and Nonrecurring [Table]
Fair Value, Measurements, Fair Value Hierarchy [Domain]
Financial Instrument [Axis]
Financial Instrument [Axis]
Financial Instruments [Domain]
Financial Instruments [Domain]
Residential Mortgage-Backed Securities — Agencies
Collateralized Mortgage Backed Securities [Member]
Asset-Backed and Other Securities
Asset-backed Securities [Member]
Forward Contracts
Forward Contracts [Member]
Measurement Frequency [Axis]
Measurement Frequency [Axis]
Fair Value, Measurement Frequency [Domain]
Fair Value, Measurement Frequency [Domain]
Fair Value, Measurements, Recurring
Fair Value, Measurements, Recurring [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Financial Assets:
Assets, Fair Value Disclosure [Abstract]
Forward contracts
Derivative Asset
Total financial assets
Financial Liabilities:
Financial Liabilities Fair Value Disclosure [Abstract]
Forward contracts
Derivative Liability
Number of reportable segments
Number of Reportable Segments
Percentage of total revenue
Concentration Risk, Percentage
Entity wide revenue major customer number
Entity Wide Revenue Major Customer Number
The number of single external customers that account for 10 percent or more of an entity's revenues.
Other general expense
Other General Expense
Other general and administrative expense
Other General and Administrative Expense
Document and Entity Information [Abstract]
Document and Entity Information [Abstract]
Document Type
Document Type
Amendment Flag
Amendment Flag
Document Period End Date
Document Period End Date
Document Fiscal Year Focus
Document Fiscal Year Focus
Document Fiscal Period Focus
Document Fiscal Period Focus
Entity File Number
Entity File Number
Entity Registrant Name
Entity Registrant Name
Entity Tax Identification Number
Entity Tax Identification Number
Entity Address, Address Line One
Entity Address, Address Line One
Entity Address, City or Town
Entity Address, City or Town
Entity Address, State or Province
Entity Address, State or Province
Entity Address, Postal Zip Code
Entity Address, Postal Zip Code
City Area Code
City Area Code
Local Phone Number
Local Phone Number
Entity Current Reporting Status
Entity Current Reporting Status
Entity Central Index Key
Entity Central Index Key
Current Fiscal Year End Date
Current Fiscal Year End Date
Entity Filer Category
Entity Filer Category
Entity Emerging Growth Company
Entity Emerging Growth Company
Entity Small Business
Entity Small Business
Entity Well-known Seasoned Issuer
Entity Well-known Seasoned Issuer
Entity Voluntary Filers
Entity Voluntary Filers
Entity Shell Company
Entity Shell Company
Entity Public Float
Entity Public Float
Entity Common Stock, Shares Outstanding
Entity Common Stock, Shares Outstanding
Accounts receivable
Schedule of Other Assets and Other Liabilities
Schedule of Other Assets and Other Liabilities [Table Text Block]
Allowance for Credit Losses on Financing Receivables
Allowance for Credit Losses on Financing Receivables [Table Text Block]
Property, Plant and Equipment
Schedule of Finite-Lived Intangible Assets
Schedule of Finite-Lived Intangible Assets [Table Text Block]
Schedule of Earnings Per Share, Basic and Diluted
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]
Summary of Revenue Streams
Revenue from External Customers by Products and Services [Table Text Block]
Weighted-average grant-date fair value of restricted stock units vested during the year
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period, Fair Value
Total intrinsic value of vested and converted shares
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Aggregate Intrinsic Value, Vested
Cash
Cash
Money market securities
Money Market Funds, at Carrying Value
Cash and cash equivalents
Cash and Cash Equivalents, at Carrying Value
Total investment portfolio
Investments
Investment Portfolio
Investments in Debt and Equity Instruments, Cash and Cash Equivalents, Unrealized and Realized Gains (Losses) [Text Block]
Significant Accounting Policies
Significant Accounting Policies [Text Block]
Ripple securities purchase agreement
Ripple securities purchase agreement
Ripple securities purchase agreement
Common stock, par value (usd per share)
Common Stock, Par or Stated Value Per Share
Shares issued, price per share
Shares Issued, Price Per Share
Class of warrant or right, outstanding
Class of Warrant or Right, Outstanding
Proceeds from other equity
Proceeds from Other Equity
Direct and incremental costs
Direct and incremental costs
Direct and incremental costs
First Lien Credit Facility due 2023
First Lien Credit Facility due 2023 [Member]
First Lien Credit Facility due 2023 [Member]
Fair Value, Measurements, Nonrecurring
Fair Value, Measurements, Nonrecurring [Member]
Fair Value
Long-term Debt, Fair Value
Senior secured credit facilities
Long-term Debt, Gross
Asset impairment charges
Asset Impairment Charges
Description of the Business and Basis of Presentation
Business Description and Basis of Presentation [Text Block]
Pension and Other Benefits
Pension and Other Postretirement Benefits Disclosure [Text Block]
Gross carrying value
Finite-Lived Intangible Assets, Gross
Accumulated amortization
Finite-Lived Intangible Assets, Accumulated Amortization
Net carrying value
Finite-Lived Intangible Assets, Net
Residential Mortgage-Backed Securities
Residential Mortgage Backed Securities [Member]
Amortized cost
Gross unrealized gains
Available-for-sale Securities, Accumulated Gross Unrealized Gain, before Tax
Fair value
Schedule of Restructuring and Reorganization Costs Accrual
Schedule of Restructuring Reserve by Type of Cost [Table Text Block]
Summary of Cumulative Restructuring and Reorganization Costs Incurred
Restructuring and Related Costs [Table Text Block]
Summary of Restructuring Costs Recorded in Operating Expenses
Restructuring and Reorganization in operating expenses [Table Text Block]
Restructuring and Reorganization in operating expenses
Summary of Total Cumulative Restructuring and Reorganization Costs Incurred by Reporting Segment
Restructuring and Related Activities, by Segment [Table Text Block]
Restructuring and Related Activities, by Segment [Table Text Block]
Payments to acquire productive assets
Payments to Acquire Productive Assets
OTHER COMPREHENSIVE INCOME (LOSS)
Other Comprehensive Income (Loss), Net of Tax, Portion Attributable to Parent [Abstract]
Net change in unrealized holding gains on available-for-sale securities arising during the period
Other Comprehensive Income (Loss), Securities, Available-for-Sale, Unrealized Holding Gain (Loss) Arising During Period, after Tax
Net reclassification adjustment for net realized gains included in net earnings, net of tax expense of $0.0 for the years ended December 31, 3019, 2018 and 2017
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Reclassification Adjustment from AOCI, Realized upon Sale or Liquidation, Net of Tax
Net change in pension liability due to amortization of prior service credit and net actuarial loss, net of tax benefit of $0.6, $1.0 and $1.6 for the years ended December 31, 2019, 2018 and 2017, respectively
Other comprehensive income (loss), reclassification from AOCI, Pension and Other Postretirement Benefit Plans, for Net Gain (Loss) and Prior Service Cost, Net of Tax
Other comprehensive income (loss), reclassification from AOCI, Pension and Other Postretirement Benefit Plans, for Net Gain (Loss) and Prior Service Cost, Net of Tax
Pension settlement charge, net of tax benefit of $7.2 for the year ended December 31, 2019
Other Comprehensive Income (Loss), Defined Benefit Plan, Settlement and Curtailment Gain (Loss), after Tax
Valuation adjustment for pension and postretirement benefits, net of tax (benefit) expense of ($2.0), $1.8 and ($4.5) for the years ended December 31, 2019, 2018 and 2017, respectively
Other Comprehensive Income (Loss), Defined Benefit Plan, Gain (Loss), Reclassification Adjustment from AOCI, after Tax
Unrealized non-U.S. dollar translation adjustments, net of tax expense of $0.3, $0.0 and $8.0 for the years ended December 31, 2019, 2018 and 2017, respectively
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax
Other comprehensive income (loss)
Other Comprehensive Income (Loss), Net of Tax, Portion Attributable to Parent
COMPREHENSIVE LOSS
Comprehensive Income (Loss), Net of Tax, Attributable to Parent
Fair value, investments, entities that calculate net asset value per share, investment redemption, frequency
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share, Investment Redemption, Frequency
Fair value, investments, entities that calculate net asset value per share, investment redemption, notice period
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share, Investment Redemption, Notice Period
Schedule of Stock by Class [Table]
Schedule of Stock by Class [Table]
Treasury Stock
Treasury Stock, Common [Member]
Share Repurchase Program [Axis]
Share Repurchase Program [Axis]
Share Repurchase Program [Domain]
Share Repurchase Program [Domain]
Class of Stock [Line Items]
Class of Stock [Line Items]
Dividends paid
Dividends, Common Stock, Cash
Preferred stock, liquidation preference, value
Preferred Stock, Liquidation Preference, Value
Preferred stock, conversion basis
Preferred Stock, Conversion Basis
Percentage equity ownership limit for class of voting securities on transfer
Percentage Equity Ownership Limit for Class of Voting Securities on Transfer
Percentage Equity Ownership Limit for Class of Voting Securities on Transfer
Percentage equity ownership limit for voting securities on transfer
Percentage Equity Ownership Limit for Voting Securities on Transfer
Percentage Equity Ownership Limit for Voting Securities on Transfer
Stock repurchase program, number of shares authorized to be repurchased
Stock Repurchase Program, Number of Shares Authorized to be Repurchased
Stock repurchase program number of shares repurchased under program
Stock Repurchase Program Number of Shares Repurchased Under Program
Stock Repurchase Program Number of Shares Repurchased Under Program
Stock repurchase program, remaining number of shares authorized to be repurchased
Stock Repurchase Program, Remaining Number of Shares Authorized to be Repurchased
Cumulative effect of adoption of ASU
Accumulated other comprehensive income (loss), defined benefit plan, gain (loss), after tax
Accumulated Other Comprehensive Income (Loss), Defined Benefit Plan, Gain (Loss), after Tax
Accumulated other comprehensive (income) loss, defined benefit plan, prior service cost (credit), after tax
Accumulated Other Comprehensive (Income) Loss, Defined Benefit Plan, Prior Service Cost (Credit), after Tax
Accumulated other comprehensive (income) loss, defined benefit plan, after tax
Accumulated Other Comprehensive (Income) Loss, Defined Benefit Plan, after Tax
Summary of Gains (Losses) Related to Assets and Liabilities Denominated in Foreign Currencies
Schedule Of Derivative Instruments Not Designated As Hedges Gain Loss In Statement Of Financial Performance Table [Table Text Block]
Tabular disclosure of the amount of gains and losses related to derivative instruments, not designated as hedges for accounting purposes, reported in the statement of financial performance.
Fair Values of Derivative Forward Contract Instruments
Schedule of Derivative Instruments in Statement of Financial Position, Fair Value [Table Text Block]
Timing of Transfer of Good or Service [Axis]
Timing of Transfer of Good or Service [Axis]
Timing of Transfer of Good or Service [Domain]
Timing of Transfer of Good or Service [Domain]
Services and Products Transferred at a Point in Time
Transferred at Point in Time [Member]
Products Transferred Over Time
Transferred over Time [Member]
Money Transfer Fee Revenue
Money transfers fee [Member]
Money transfers fee [Member]
Bill Payment Services Fee Revenue
Bill payment fee [Member]
Bill payment fee [Member]
Other Revenue
Revenue from other services [Member]
Revenue from other services [Member]
Total Global Funds Transfer Fee and Other Revenue
Fee revenue for GFT products and services [Member]
Fee revenue for GFT products and services [Member]
Money Order Fee Revenue
Money order fee [Member]
Money order fee [Member]
Official Check Outsourcing Services Fee Revenue
Official check fee [Member]
Official check fee [Member]
Total Financial Paper Products Fee and Other Revenue
Fee revenue for FPP products and services [Member]
Fee revenue for FPP products and services [Member]
Total Revenue from Services and Products
Timing of revenue recognition [Member]
Timing of revenue recognition [Member]
Investment revenue
Interest and Dividend Income, Operating
Deferred tax assets, investments
Deferred Tax Assets, Investments
Deferred tax assets, operating loss carryforwards
Deferred Tax Assets, Operating Loss Carryforwards
Deferred tax assets, tax credit carryforwards
Deferred Tax Assets, Tax Credit Carryforwards
Deferred tax assets, tax deferred expense, compensation and benefits
Deferred Tax Assets, Tax Deferred Expense, Compensation and Benefits
Deferred tax assets, tax deferred expense, reserves and accruals
Deferred Tax Assets, Tax Deferred Expense, Reserves and Accruals
Deferred Tax Assets, Tax Deferred Expense, Reserves and Accruals, Deferred Rent
Deferred Tax Assets, Tax Deferred Expense, Reserves and Accruals, Deferred Rent
Deferred tax assets, other
Deferred Tax Assets, Other
Deferred tax assets, valuation allowance
Deferred Tax Assets, Valuation Allowance
Deferred tax assets, net of valuation allowance
Deferred Tax Assets, Net of Valuation Allowance
Deferred tax liabilities, property, plant and equipment
Deferred Tax Liabilities, Property, Plant and Equipment
Deferred Tax Liabilities, Leasing Arrangements
Deferred Tax Liabilities, Leasing Arrangements
Deferred tax liabilities, gross
Deferred Tax Liabilities, Gross
Deferred tax liabilities, net
Deferred Tax Liabilities, Net
Basic and diluted weighted-average outstanding common shares and equivalents used in computing loss per share
Weighted Average Number of Shares Outstanding, Basic
Debt Disclosure [Abstract]
Schedule of Long-term Debt Instruments [Table]
Schedule of Long-term Debt Instruments [Table]
Debt Instrument Covenant By Period [Axis]
Debt Instrument Covenant By Period [Axis]
Debt Instrument Covenant By Period [Axis]
Debt Instrument Covenant By Period [Domain]
Debt Instrument Covenant By Period [Domain]
Debt Instrument Covenant By Period [Domain]
Term Credit Facility
Term Credit Facility [Member]
Term Credit Facility [Member]
Debt Instrument [Line Items]
Debt Instrument [Line Items]
Debt instrument, face amount
Debt Instrument, Face Amount
Unamortized debt issuance costs and debt discounts
Debt Instrument, Unamortized Discount (Premium) and Debt Issuance Costs, Net
Total debt, net
Effective interest rate
Debt Instrument, Interest Rate, Effective Percentage
Total Segment Operating Income
Segment [Member]
The total amount for all operating segments.
Total operating income
Interest expense
Interest Expense
Other non-operating expense (income)
Other Nonoperating Income (Expense)
Credit Facility [Axis]
Credit Facility [Axis]
Credit Facility [Domain]
Credit Facility [Domain]
Variable Rate [Axis]
Variable Rate [Axis]
Variable Rate [Domain]
Variable Rate [Domain]
London Interbank Offered Rate (LIBOR)
London Interbank Offered Rate (LIBOR) [Member]
Revolving Credit Facility
Revolving Credit Facility [Member]
Debt extinguishment costs
Long-term debt, maturities, repayments of principal in year four
Long-term Debt, Maturities, Repayments of Principal in Year Four
Long-term debt, maturities, repayments of principal in year five
Long-term Debt, Maturities, Repayments of Principal in Year Five
Debt instrument quarterly incremental payment amount
Debt Instrument Quarterly Incremental Payment Amount
Amount of incremental debt payments due on a quarterly basis.
Long-term line of credit
Long-term Line of Credit
Debt issuance costs, line of credit arrangements, gross
Debt Issuance Costs, Line of Credit Arrangements, Gross
Debt instrument principal amount to be paid in quarterly increments
Debt Instrument Principal Amount To Be Paid in Quarterly Increments
The principal amount of the debt instrument to be paid in quarterly increments.
Borrowings under revolving credit facility
Line of Credit Facility, Fair Value of Amount Outstanding
Warrant exercise price (in dollars per share)
Class of Warrant or Right, Exercise Price of Warrants or Rights
Assets In excess of payment service obligations
Assets In Excess Of Payment Service Obligations
Assets in excess of payment service obligations.
Interest coverage minimum ratio
Interest Coverage Ratio
Interest coverage ratio.
First lien leverage ratio not to exceed
First lien leverage ratio not to exceed
First lien leverage ratio not to exceed
Total leverage ratio not to exceed
Total leverage ratio not to exceed
Total leverage ratio not to exceed
Debt issuance costs, net
Debt Issuance Costs, Net
Schedule of Related Party Transactions
Schedule of Related Party Transactions [Table Text Block]
Segment Information
Segment Reporting Disclosure [Text Block]
Effective income tax rate reconciliation at federal statutory income tax rate, amount
Effective Income Tax Rate Reconciliation at Federal Statutory Income Tax Rate, Amount
Effective income tax rate reconciliation, state and local income taxes, amount
Effective Income Tax Rate Reconciliation, State and Local Income Taxes, Amount
Effective income tax rate reconciliation, change in deferred tax assets valuation allowance, amount
Effective Income Tax Rate Reconciliation, Change in Deferred Tax Assets Valuation Allowance, Amount
Effective income tax rate reconciliation, foreign income tax rate differential, amount
Effective Income Tax Rate Reconciliation, Foreign Income Tax Rate Differential, Amount
Effective income tax rate reconciliation, nondeductible expense, other, amount
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Other, Amount
Effective income tax rate reconciliation, nondeductible expense, amount
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Amount
Effective income tax rate reconciliation, tax credit, amount
Effective Income Tax Rate Reconciliation, Tax Credit, Amount
Effective income tax rate reconciliation, tax contingency, amount
Effective Income Tax Rate Reconciliation, Tax Contingency, Amount
Effective income tax rate reconciliation, nondeductible expense, share-based compensation cost, amount
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Share-based Compensation Cost, Amount
Effective income tax rate reconciliation, change in enacted tax rate, amount
Effective Income Tax Rate Reconciliation, Change in Enacted Tax Rate, Amount
Effective income tax rate reconciliation, nondeductible expense, amortization, amount
Effective Income Tax Rate Reconciliation, Nondeductible Expense, Amortization, Amount
Effective income tax rate reconciliation Tax Cuts And Jobs Act transition tax on accumulated foreign earning
Effective Income Tax Rate Reconciliation Tax Cuts And Jobs Act Transition Tax On Accumulated Foreign Earning
Effective Income Tax Rate Reconciliation Tax Cuts And Jobs Act Transition Tax On Accumulated Foreign Earning
Effective income tax rate reconciliation Tax Cuts And Jobs Act U.S. taxation of foreign earnings
Effective Income Tax Rate Reconciliation Tax Cuts And Jobs Act U.S. Taxation of Foreign Earnings
Effective Income Tax Rate Reconciliation Tax Cuts And Jobs Act U.S. Taxation of Foreign Earnings
Effective income tax rate reconciliation, other adjustments, amount
Effective Income Tax Rate Reconciliation, Other Adjustments, Amount
Effective income tax rate reconciliation, other reconciling items, amount
Effective Income Tax Rate Reconciliation, Other Reconciling Items, Amount
Income tax expense (benefit)
Credit Agreement Quarterly Financial Covenants [Table]
Credit Agreement Quarterly Financial Covenants [Table]
Credit Agreement Quarterly Financial Covenants [Table]
July 1, 2019 through June 30, 2020
Debt Instrument, Redemption, Period One [Member]
July 1, 2020 through December 31, 2020
Debt Instrument, Redemption, Period Two [Member]
January 1, 2021 through Maturity
Debt Instrument, Redemption, Period Three [Member]
Credit Agreement Quarterly Financial Covenants [Line Items]
Credit Agreement Quarterly Financial Covenants [Line Items]
[Line Items] for Credit Agreement Quarterly Financial Covenants [Table]
Schedule of Income before Income Tax, Domestic and Foreign
Schedule of Income before Income Tax, Domestic and Foreign [Table Text Block]
Schedule of Components of Income Tax Expense (Benefit)
Schedule of Components of Income Tax Expense (Benefit) [Table Text Block]
Schedule of Effective Income Tax Rate Reconciliation
Schedule of Effective Income Tax Rate Reconciliation [Table Text Block]
Schedule of Deferred Tax Assets and Liabilities
Schedule of Deferred Tax Assets and Liabilities [Table Text Block]
Summary of Operating Loss Carryforwards and Tax Credit Carryforwards Expirations
Summary of Operating Loss Carryforwards and Tax Credit Carryforwards Expirations [Table Text Block]
Summary of Operating Loss Carryforwards and Tax Credit Carryforwards Expirations [Table Text Block]
Schedule of Unrecognized Tax Benefit Roll Forward
Schedule of Unrecognized Tax Benefit Roll Forward [Table Text Block]
Schedule of Unrecognized Tax Benefit Roll Forward [Table Text Block]
Income Statement [Abstract]
REVENUE
Revenues [Abstract]
Fee and other revenue
Revenue from Contract with Customer, Including Assessed Tax
Total revenue
EXPENSES
Operating Expenses [Abstract]
Fee and other commissions expense
Sales Commissions and Fees
Investment commissions expense
Investment Commissions Expense
Amounts paid to financial institution customers based on short-term interest rate indices times the average outstanding cash balances of official checks sold by that financial institution.
Direct transaction expense
Other Cost of Operating Revenue
Total commissions and direct transaction expenses
Cost of Revenue
Compensation and benefits
Labor and Related Expense
Transaction and operations support (1)
Selling, General and Administrative Expense
Occupancy, equipment and supplies
General and Administrative Expense
Other expenses
Nonoperating Income (Expense) [Abstract]
Total other expenses
LOSS PER COMMON SHARE
Earnings Per Share [Abstract]
Weighted-average outstanding common shares and equivalents used in computing loss per share
Weighted Average Number of Shares Outstanding, Basic and Diluted [Abstract]
Weighted Average Number of Shares Outstanding, Basic and Diluted [Abstract]
Balance Sheet Location [Axis]
Balance Sheet Location [Axis]
Balance Sheet Location [Domain]
Balance Sheet Location [Domain]
Other Assets
Other Assets [Member]
Accounts Payable and Other Liabilities
Other Liabilities [Member]
Gross amount of recognized assets
Derivative Asset, Fair Value, Gross Asset
Gross amount of offset
Derivative Asset, Fair Value, Gross Liability
Net amount of assets presented in the consolidated balance sheets
Derivative Instruments Not Designated as Hedging Instruments, Asset, at Fair Value
Gross amount of recognized liabilities
Derivative Liability, Fair Value, Gross Liability
Gross amount of offset
Derivative Liability, Fair Value, Gross Asset
Net amount of liabilities presented in the consolidated balance sheets
Derivative Instruments Not Designated as Hedging Instruments, Liability, at Fair Value
Participating convertible preferred stock, par value (usd per share)
Preferred Stock, Par or Stated Value Per Share
Preferred Stock, Shares Authorized
Participating convertible preferred stock, shares issued (shares)
Common stock, shares authorized (shares)
Common Stock, Shares, Issued
Financial Assets Measured at Fair Value by Hierarchy Level
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block]
Roll-Forward of Other Asset-Backed Securities
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Table Text Block]
Current federal tax expense (benefit)
Current Federal Tax Expense (Benefit)
Current state and local tax expense (benefit)
Current State and Local Tax Expense (Benefit)
Current foreign tax expense (benefit)
Current Foreign Tax Expense (Benefit)
Current income tax expense (benefit)
Current Income Tax Expense (Benefit)
Deferred federal income tax expense (benefit)
Deferred Federal Income Tax Expense (Benefit)
Deferred state and local income tax expense (benefit)
Deferred State and Local Income Tax Expense (Benefit)
Deferred foreign income tax expense (benefit)
Deferred Foreign Income Tax Expense (Benefit)
Deferred income tax expense (benefit)
Debt
Long-term Debt [Text Block]
Operating Loss Carryforwards [Table]
Operating Loss Carryforwards [Table]
Tax Credit Carryforward [Axis]
Tax Credit Carryforward [Axis]
Tax Credit Carryforward, Name [Domain]
Tax Credit Carryforward, Name [Domain]
Capital Loss Carryforward
Capital Loss Carryforward [Member]
Domestic Country and State and Local Jurisdiction
Domestic Country and State and Local Jurisdiction [Member]
Domestic Country and State and Local Jurisdiction [Member]
Tax Period [Axis]
Tax Period [Axis]
Tax Period [Domain]
Tax Period [Domain]
Expiration Date 2020 to 2024
ExpirationDate2019to2023 [Member]
ExpirationDate2019to2023 [Member]
Expiration Date 2020 to Indefinite
ExpirationDate2020toIndefinite [Member]
ExpirationDate2020toIndefinite [Member]
Expiration Date 2024 to 2039
ExpirationDate2023to2038 [Member]
ExpirationDate2023to2038 [Member]
Indefinite Lived Carry Forwards
Indefinite Lived Carry Forwards [Member]
Indefinite Lived Carry Forwards [Member]
Operating Loss Carryforwards [Line Items]
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards
Operating Loss Carryforwards
Tax credit carryforward, amount
Tax Credit Carryforward, Amount
Schedule of Goodwill
Schedule of Goodwill [Table Text Block]
Defined benefit plan, expected future benefit payment, year two
Defined Benefit Plan, Expected Future Benefit Payment, Year Two
Defined benefit plan, expected future benefit payment, year three
Defined Benefit Plan, Expected Future Benefit Payment, Year Three
Defined benefit plan, expected future benefit payment, year four
Defined Benefit Plan, Expected Future Benefit Payment, Year Four
Defined benefit plan, expected future benefit payment, year five
Defined Benefit Plan, Expected Future Benefit Payment, Year Five
Defined benefit plan, expected future benefit payment, five fiscal years thereafter
Defined Benefit Plan, Expected Future Benefit Payment, Five Fiscal Years Thereafter
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Table]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Table]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance
Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Asset Value
Principal paydowns
Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Asset, Settlements
Change in unrealized (losses) gains
Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Asset, Gain (Loss) Included in Other Comprehensive Income (Loss)
Net realized gains
Fair Value, Measurement with Unobservable Inputs Reconciliation, Recurring Basis, Asset, Gain (Loss) Included in Earnings
Ending balance
Derivative Financial Instruments
Derivative Instruments and Hedging Activities Disclosure [Text Block]
Buildings, equipment and vehicle leases
Operating Lease, Cost
Short-term and variable lease cost
Short-term Lease, Cost
Total lease cost
Lease, Cost
Cash paid for amounts included in the measurement of operating lease liabilities
Operating Lease, Payments
Right-of-use asset obtained in exchange for finance lease liability
Right-of-Use Asset Obtained in Exchange for Finance Lease Liability
Restructuring Costs
Restructuring Costs
Restructuring and Related Cost, Expected Number of Positions Eliminated
Restructuring and Related Cost, Expected Number of Positions Eliminated
Derivative Instruments, Gain (Loss) [Table]
Derivative Instruments, Gain (Loss) [Table]
Income Statement Location [Axis]
Income Statement Location [Axis]
Income Statement Location [Domain]
Income Statement Location [Domain]
Transaction and operations support
Selling, General and Administrative Expenses [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Derivative Instruments, Gain (Loss) [Line Items]
Net realized non-U.S. dollar (loss) gain
Foreign Currency Transaction Gain (Loss), before Tax
Net gain (loss) from the related forward contracts
Gain (Loss) on Foreign Currency Derivative Instruments Not Designated as Hedging Instruments
Net gains from non-U.S. dollar transactions and related forward contracts
Net Gain Losses From Foreign Currency Transactions And Related Forward Contracts
Net gain losses from foreign currency transactions and related forward contracts.
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table]
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table]
Antidilutive Securities [Axis]
Antidilutive Securities [Axis]
Antidilutive Securities, Name [Domain]
Antidilutive Securities, Name [Domain]
Warrant
Warrant [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Shares excluded from the computation
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount
Schedule of Amounts Recognized in Other Comprehensive Income (Loss) [Table]
Reclassification out of Accumulated Other Comprehensive Income [Axis]
Reclassification out of Accumulated Other Comprehensive Income [Axis]
Reclassification out of Accumulated Other Comprehensive Income [Domain]
Reclassification out of Accumulated Other Comprehensive Income [Domain]
Reclassification out of Accumulated Other Comprehensive Income
Reclassification out of Accumulated Other Comprehensive Income [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other comprehensive income (loss), securities, available-for-sale, adjustment, before tax
Other Comprehensive Income (Loss), Securities, Available-for-sale, Adjustment, before Tax
Other comprehensive income (loss), reclassification adjustment from AOCI for sale of securities, tax
Other Comprehensive Income (Loss), Reclassification Adjustment from AOCI for Sale of Securities, Tax
Other comprehensive income (loss), reclassification adjustment from AOCI for sale of securities, net of tax
Other Comprehensive Income (Loss), Reclassification Adjustment from AOCI for Sale of Securities, Net of Tax
Settlement charge
Other Comprehensive Income (Loss), Defined Benefit Plan, Transition Asset (Obligation), Reclassification Adjustment from AOCI, before Tax
Total before tax
Reclassification from Accumulated Other Comprehensive Income, Current Period, before Tax
Tax benefit, net
Other comprehensive income (loss), defined benefit plan, gain (loss), reclassification adjustment from AOCI, after tax
Reclassification from accumulated other comprehensive income, current period, net of tax
External Credit Rating by Grouping [Axis]
External Credit Rating by Grouping [Axis]
External Credit Rating by Grouping [Domain]
External Credit Rating by Grouping [Domain]
External Credit Rating, Investment Grade [Member]
External Credit Rating, Investment Grade [Member]
External Credit Rating, Non Investment Grade [Member]
External Credit Rating, Non Investment Grade [Member]
Number of securities
Number of Securities
Number of Securities
Percent of Investment
Percent of Investment
Percent of Investment
Settlement charge
Other Comprehensive (Income) Loss, Defined Benefit Plan, Reclassification Adjustment from AOCI, before Tax
Expected return on plan assets
Defined Benefit Plan, Expected Return (Loss) on Plan Assets
Amortization of net actuarial loss
Defined Benefit Plan, Amortization of Gain (Loss)
Amortization of prior service cost (credit)
Defined Benefit Plan, Amortization of Prior Service Cost (Credit)
Net periodic benefit expense (income)
Leases
Lessee, Operating Leases [Text Block]
Income Taxes
Income Tax Disclosure [Text Block]
Summary of Outstanding Debt
Schedule of Debt [Table Text Block]
Credit Agreement Quarterly Financial Covenants
Schedule Of Debt Agreement Financial Covenants Table [Table Text Block]
Tabular disclosure of financial covenants, such as interest coverage, total leverage and liquidity ratios, to be maintained by the entity in connection with its debt agreements.
Schedule of Revenues from External Customers and Long-Lived Assets [Table]
Schedule of Revenues from External Customers and Long-Lived Assets [Table]
Geographical [Axis]
Geographical [Axis]
Geographical [Domain]
Geographical [Domain]
U.S.
Geographic Distribution, Domestic [Member]
International
Geographic Distribution, Foreign [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues from External Customers and Long-Lived Assets [Line Items]
Defined benefit plan, pension plan with accumulated benefit obligation in excess of plan assets, projected benefit obligation
Defined Benefit Plan, Pension Plan with Accumulated Benefit Obligation in Excess of Plan Assets, Projected Benefit Obligation
Defined benefit plan, plan with accumulated benefit obligation in excess of plan assets, accumulated benefit obligation
Defined Benefit Plan, Plan with Accumulated Benefit Obligation in Excess of Plan Assets, Accumulated Benefit Obligation
Defined benefit plan, plan with accumulated benefit obligation in excess of plan assets, plan assets
Defined Benefit Plan, Plan with Accumulated Benefit Obligation in Excess of Plan Assets, Plan Assets