v3.23.1
Segment and Geographic Information
 3 Months Ended
Mar. 31, 2023
Segment Reporting [Abstract]  
Segment and Geographic Information Segment and Geographic Information
Operating Segments

We report segment information based on how our chief executive officer, who is our chief operating decision maker ("CODM"), regularly reviews our operating results, allocates resources and makes decisions regarding our business operations. We evaluate our business performance and manage our operations as two distinct operating segments: Medicare and Individual, Family and Small Business. The performance measures of our segments include revenue and segment profit (loss). Please refer to Note 1 – Summary of Business and Significant Accounting Policies of the Notes to Consolidated Financial Statements in Part II, Item 8 of the Annual Report on Form 10-K for the year ended December 31, 2022 for our accounting policies relating to operating segments.
The results of our operating segments are summarized for the periods presented below (in thousands):
Three Months Ended
 March 31,
 20232022
Revenue
Medicare$61,834 $95,067 
Individual, Family and Small Business11,889 10,183 
Total revenue$73,723 $105,250 
Segment profit (loss)
Medicare$(3,373)$(14,817)
Individual, Family and Small Business7,413 5,254 
Segment profit (loss)4,040 (9,563)
Corporate(16,695)(15,265)
Stock-based compensation expense(4,994)(5,285)
Depreciation and amortization(5,245)(4,778)
Impairment, restructuring and other charges— (4,823)
Other expense, net(592)(1,021)
Loss before income taxes$(23,486)$(40,735)

There were no inter-segment revenue transactions for the periods presented. With the exception of contract assets – commissions receivable, which is presented by segment in Note 3 – Supplemental Financial Statement Information, our CODM does not separately evaluate assets by segment, and therefore, assets by segment are not presented.

Geographic Information

Our long-lived assets primarily consist of property and equipment and internally developed software. Our long-lived assets are attributed to the geographic location in which they are located. Long-lived assets by geographical area are summarized as follows (in thousands):
March 31, 2023December 31, 2022
United States$35,138 $37,915 
China337 381 
Total$35,475 $38,296 
 
Significant Customers

Substantially all revenue for the three months ended March 31, 2023 and 2022 was generated from customers located in the United States. Carriers representing 10% or more of our total revenue are summarized as follows: 
Three Months Ended
March 31,
 20232022
Humana24 %27 %
UnitedHealthCare (1)
22 %15 %
Aetna (1)
6 %11 %
Centene (1)
2 %14 %
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(1)Percentages include the carriers' subsidiaries.