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INCOME TAXES - Schedule of Unrecognized Tax Benefits (Details) - USD ($)
$ in Thousands
12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Changes in the balance of gross unrecognized tax benefits      
Gross unrecognized tax benefits, beginning of year $ 10,893 $ 10,517 $ 9,872
Increases related to tax positions taken during the current year 104 1,717 1,828
Decrease related to foreign currency exchange rates (467) (828)  
Increase related to foreign currency exchange rates     256
Reductions for spin-off from Verint 0 0 (1,439)
Reductions for tax positions of prior years (3,167) 0 0
Lapses of statutes of limitations (80) (513) 0
Gross unrecognized tax benefits, end of year $ 7,283 $ 10,893 $ 10,517