| DERIVATIVES |
(6)DERIVATIVES Cash Flow Hedges The Company enters into foreign exchange related derivatives. Foreign exchange derivatives entered into consist of forward and option contracts to reduce the Company’s exposure to foreign currency exchange rate fluctuations that are associated with forecasted revenue earned in foreign locations. Upon proper qualification, these contracts are designated as cash flow hedges. It is the Company’s policy to only enter into derivative contracts with investment grade counterparty financial institutions, and correspondingly, the fair value of derivative assets considers, among other factors, the creditworthiness of these counterparties. Conversely, the fair value of derivative liabilities reflects the Company’s creditworthiness. As of March 31, 2024, the Company has not experienced, nor does it anticipate, any issues related to derivative counterparty defaults. The following table summarizes the aggregate unrealized net gain or loss in Accumulated other comprehensive income (loss) for the three months ended March 31, 2024 and 2023 (in thousands and net of tax): | | | | | | | | | | | Three Months Ended March 31, | | | | | 2024 | | 2023 | | | | | | | | | | | | Aggregate unrealized net gain/(loss) at beginning of period | | $ | 6,315 | | $ | 89 | | | Add: Net gain/(loss) from change in fair value of cash flow hedges | | | 966 | | | 6,935 | | | Less: Net (gain)/loss reclassified to earnings from effective hedges | | | (1,201) | | | (384) | | | Aggregate unrealized net gain/(loss) at end of period | | $ | 6,080 | | $ | 6,640 | | |
The Company’s foreign exchange cash flow hedging instruments as of March 31, 2024 and December 31, 2023 are summarized as follows (amounts in thousands). All hedging instruments are forward contracts. | | | | | | | | | | | | | | | Local | | | | | | | | | | | | | Currency | | U.S. Dollar | | | % Maturing | | | Contracts | | | | Notional | | Notional | | | in the next | | | Maturing | | As of March 31, 2024 | | Amount | | Amount | | | 12 months | | | Through | | Canadian Dollar | | 1,500 | | $ | 1,113 | | | 100 | % | | September 2024 | | Philippine Peso | | 7,647,000 | | | 135,128 | (1) | | 61.8 | % | | December 2026 | | Mexican Peso | | 776,000 | | | 36,727 | | | 63.4 | % | | December 2026 | | | | | | $ | 172,968 | | | | | | | |
| | | | | | | | | | | | | | | Local | | | | | | | | | | | | | Currency | | U.S. Dollar | | | | | | | | | | Notional | | Notional | | | | | | | | As of December 31, 2023 | | Amount | | Amount | | | | | | | | Canadian Dollar | | 2,250 | | $ | 1,670 | | | | | | | | Philippine Peso | | 9,324,000 | | | 165,842 | (1) | | | | | | | Mexican Peso | | 938,000 | | | 44,155 | | | | | | | | | | | | $ | 211,667 | | | | | | | | | | | | | | | | | | | | |
| (1) | Includes contracts to purchase Philippine pesos in exchange for New Zealand dollars and Australian dollars, which are translated into equivalent U.S. dollars on March 31, 2024 and December 31, 2023. |
Fair Value Hedges The Company enters into foreign exchange forward contracts to economically hedge against foreign currency exchange gains and losses on certain receivables and payables of the Company’s foreign operations. Changes in the fair value of derivative instruments designated as fair value hedges are recognized in earnings in Other income (expense), net. As of March 31, 2024 and December 31, 2023 the total notional amounts of the Company’s forward contracts used as fair value hedges were $46.6 million and $73.3 million, respectively. Derivative Valuation and Settlements The Company’s derivatives as of March 31, 2024 and December 31, 2023 were as follows (in thousands): | | | | | | | | | | March 31, 2024 | | | | Designated | Not Designated | | | | as Hedging | as Hedging | | Designation: | | Instruments | Instruments | | | | Foreign | | Foreign | | Derivative contract type: | | Exchange | | Exchange | | Derivative classification: | | Cash Flow | | Fair Value | | | | | | | | | | Fair value and location of derivative in the Consolidated Balance Sheet: | | | | | | | | Prepaids and other current assets | | $ | 7,418 | | $ | 178 | | Other long-term assets | | | 2,125 | | | — | | Other current liabilities | | | (1,179) | | | (47) | | Other long-term liabilities | | | (144) | | | — | | Total fair value of derivatives, net | | $ | 8,220 | | $ | 131 | |
| | | | | | | | | | December 31, 2023 | | | | Designated | Not Designated | | | | as Hedging | as Hedging | | Designation: | | Instruments | Instruments | | | | Foreign | | Foreign | | Derivative contract type: | | Exchange | | Exchange | | Derivative classification: | | Cash Flow | | Fair Value | | | | | | | | | | Fair value and location of derivative in the Consolidated Balance Sheet: | | | | | | | | Prepaids and other current assets | | $ | 7,527 | | $ | 327 | | Other long-term assets | | | 2,415 | | | — | | Other current liabilities | | | (1,214) | | | (120) | | Other long-term liabilities | | | (197) | | | — | | Total fair value of derivatives, net | | $ | 8,531 | | $ | 207 | |
The effects of derivative instruments on the Consolidated Statements of Comprehensive Income (Loss) for the three months ended March 31, 2024 and 2023 were as follows (in thousands): | | | | | | | | | | Three Months Ended March 31, | | | | 2024 | | 2023 | | | | | Designated as Hedging | | Designation: | | Instruments | | Derivative contract type: | | Foreign Exchange | | Derivative classification: | | Cash Flow | | | | | | | | | | Amount of (gain) or loss recognized in Other comprehensive income (loss) - effective portion, net of tax | | $ | (1,201) | | $ | (384) | | | | | | | | | | Amount and location of net (gain) or loss reclassified from Accumulated OCI to income - effective portion: | | | | | | | | Revenue | | $ | (1,624) | | $ | (518) | |
| | | | | | | | | | Three Months Ended March 31, | | | | 2024 | | 2023 | | | Designation: | | Not Designated as Hedging Instruments | | Derivative contract type: | | Foreign Exchange | | Derivative classification: | | Fair Value | | | | | | | | | | Amount and location of net gain or (loss) recognized in the Consolidated Statement of Comprehensive Income (Loss): | | | | | | | | Other income (expense), net | | $ | 226 | | $ | 1,400 | |
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