v3.24.1.1.u2
Revenues - Summary of Subscription and Support and Geographic Location Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Disaggregation of Revenue [Line Items]    
Total revenues $ 9,133 $ 8,247
Americas    
Disaggregation of Revenue [Line Items]    
Total revenues 6,062 5,482
Europe    
Disaggregation of Revenue [Line Items]    
Total revenues 2,145 1,951
Asia Pacific    
Disaggregation of Revenue [Line Items]    
Total revenues $ 926 $ 814
Untied States | Geographic concentration risk | Revenue    
Disaggregation of Revenue [Line Items]    
Concentration risk percentage 93.00% 93.00%
Subscription and support    
Disaggregation of Revenue [Line Items]    
Total revenues $ 8,585 $ 7,642
Sales    
Disaggregation of Revenue [Line Items]    
Total revenues 1,998 1,810
Service    
Disaggregation of Revenue [Line Items]    
Total revenues 2,182 1,964
Platform and Other    
Disaggregation of Revenue [Line Items]    
Total revenues 1,718 1,567
Marketing and Commerce    
Disaggregation of Revenue [Line Items]    
Total revenues 1,282 1,170
Integration and Analytics    
Disaggregation of Revenue [Line Items]    
Total revenues $ 1,405 $ 1,131