v3.24.3
BUSINESS SEGMENTS - Segment Revenues (Details)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2024
USD ($)
Sep. 30, 2023
USD ($)
Sep. 30, 2024
USD ($)
segment
Sep. 30, 2023
USD ($)
Segment Reporting [Abstract]        
Number of reporting segments | segment     4  
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue $ 6,255 $ 5,928 $ 18,671 $ 17,618
Total segment        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 5,603 5,295 16,752 15,811
Total segment | U.S. & Canada        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 4,596 4,333 13,851 13,113
Total segment | EMEA        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 635 603 1,775 1,662
Total segment | Greater China        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 142 160 430 445
Total segment | APEC        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 230 199 696 591
Unallocated corporate and other        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 652 633 1,919 1,807
Net fee revenues        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Gross fee revenues 1,283 1,197 3,836 3,580
Contract investment amortization (26) (23) (76) (66)
Revenue 1,257 1,174 3,760 3,514
Net fee revenues | Total segment        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Gross fee revenues 1,044 973 3,081 2,889
Contract investment amortization (24) (21) (71) (62)
Revenue 1,020 952 3,010 2,827
Net fee revenues | Total segment | U.S. & Canada        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Gross fee revenues 747 690 2,227 2,113
Contract investment amortization (19) (16) (57) (49)
Revenue 728 674 2,170 2,064
Net fee revenues | Total segment | EMEA        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Gross fee revenues 153 143 425 381
Contract investment amortization (3) (4) (10) (10)
Revenue 150 139 415 371
Net fee revenues | Total segment | Greater China        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Gross fee revenues 62 71 186 196
Contract investment amortization 0 0 0 0
Revenue 62 71 186 196
Net fee revenues | Total segment | APEC        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Gross fee revenues 82 69 243 199
Contract investment amortization (2) (1) (4) (3)
Revenue 80 68 239 196
Owned, leased, and other revenue        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 381 363 1,133 1,109
Owned, leased, and other revenue | Total segment        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 299 283 874 856
Owned, leased, and other revenue | Total segment | U.S. & Canada        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 95 94 314 327
Owned, leased, and other revenue | Total segment | EMEA        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 169 155 444 419
Owned, leased, and other revenue | Total segment | Greater China        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 5 6 18 15
Owned, leased, and other revenue | Total segment | APEC        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 30 28 98 95
Cost reimbursement revenue        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 4,617 4,391 13,778 12,995
Cost reimbursement revenue | Total segment        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 4,284 4,060 12,868 12,128
Cost reimbursement revenue | Total segment | U.S. & Canada        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 3,773 3,565 11,367 10,722
Cost reimbursement revenue | Total segment | EMEA        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 316 309 916 872
Cost reimbursement revenue | Total segment | Greater China        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue 75 83 226 234
Cost reimbursement revenue | Total segment | APEC        
Segment Reporting, Revenue Reconciling Item [Line Items]        
Revenue $ 120 $ 103 $ 359 $ 300