v3.25.0.1
Segment Information
 12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Segment Information Segment Information
Beginning in 2023, our CODM, who is our CEO, began managing our business, making operating decisions and evaluating operating performance on the basis of the company as a whole, instead of on a segment basis. Accordingly, this change resulted in revisions to the nature and substance of information regularly provided to and used by the CODM. This aligned our reported results with our ongoing growth strategy and our intent to provide integrated customer solutions for all tasks and services related to facilitating residential real estate transactions in the United States. As a result, we have determined that we have a single reportable segment.
Our CODM assesses performance and decides how to allocate resources based on net income (loss) as reported in our consolidated statements of operations. The measure of segment assets is reported on the consolidated balance sheets as total assets. The CODM uses net income (loss) to evaluate return on total assets in deciding whether to invest in the development and expansion of our consolidated operations or into strategic transactions, such as acquisitions and capital repurchases. Net income (loss) is also used to monitor budget versus actual results, perform competitive benchmarking analyses, and is considered in evaluating our executives’ compensation.
Significant Segment Expenses
The following table presents our significant expense categories included in our reported measure of segment profitability for the periods presented (in millions):
 Year Ended December 31,
202420232022
Revenue$2,236 $1,945 $1,958 
Less:
Headcount-related expenses, excluding share-based compensation1,110 993 906 
Share-based compensation448 451 433 
Depreciation and amortization240 187 150 
Marketing and advertising costs
194 155 165 
Direct product and service costs
184 144 133 
Third-party professional service fees
70 75 75 
Facility expenses28 59 47 
Impairment and restructuring costs
6 19 24 
Acquisition-related costs
1 4 — 
Other items (1)
152 128 118 
Loss from continuing operations(197)(270)(93)
Gain (loss) on extinguishment of debt
(1)1 — 
Other income, net
127 151 43 
Interest expense
(36)(36)(35)
Income tax expense
(5)(4)(3)
Loss from discontinued operations, net of income taxes— — (13)
Net loss$(112)$(158)$(101)