v3.25.0.1
Segment Information and Geographic Data
 12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Segment Information and Geographic Data

11. Segment Information and Geographic Data

The Company provides a customer platform that helps businesses connect and grow better. The Company generates revenue from subscriptions to its customer platform and related professional services and other revenue consisting mainly of customer on-boarding, training and consulting services and Commerce Hub.

The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is regularly evaluated by the CODM, which is the Company’s chief executive officer, in deciding how to allocate resources and assess performance. The Company’s CODM evaluates the Company’s financial information and resources and assesses the performance of these resources on a consolidated basis. There is no expense or asset information, that are supplemental to those disclosed in these consolidated financial statements, that are regularly provided to the CODM. The allocation of resources and assessment of performance of the operating segment is based on consolidated net income as shown in our consolidated statements of operations. The CODM considers net income in the annual forecasting process and reviews actual results when making decisions about allocating resources. Since the Company operates as one operating segment, financial segment information, including profit or loss and asset information, can be found in the consolidated financial statements.

Geographic information

Revenue and long-lived assets by geographic region, based on the physical location of the operations recording the revenue or the long-lived assets, respectively, are as follows:

Revenues by geographic region:

 

 

Year Ended December 31,

 

 

 

2024

 

 

2023

 

 

2022

 

 

 

(In thousands)

 

Americas

 

$

1,588,886

 

 

$

1,321,568

 

 

$

1,073,932

 

Europe

 

 

825,598

 

 

 

668,263

 

 

 

507,507

 

Asia Pacific

 

 

213,059

 

 

 

180,399

 

 

 

149,530

 

Total

 

$

2,627,543

 

 

$

2,170,230

 

 

$

1,730,969

 

Percentage of revenues generated outside of the
   Americas

 

 

40

%

 

 

39

%

 

 

38

%

 

Revenue derived from customers outside the United States (international) was approximately 47% of total revenue in 2024 and 2023 and 46% of total revenue 2022. Revenues attributed to the United States were 95%, 96%, and 98% of Americas in the years ended December 31, 2024, 2023 and 2022. Revenues attributed to Ireland were 47%, 54%, and 67% of Europe in the years ended December 31, 2024, 2023 and 2022.

 

Total long-lived assets by geographic region:

 

 

As of December 31, 2024

 

 

As of December 31, 2023

 

 

 

(In thousands)

 

Americas

 

$

231,984

 

 

$

235,141

 

Europe

 

 

93,288

 

 

 

112,176

 

Asia Pacific

 

 

5,123

 

 

 

7,085

 

Total long lived assets

 

$

330,395

 

 

$

354,402

 

Percentage of long lived assets held outside of the
   Americas

 

 

30

%

 

 

34

%

 

Long-lived assets attributed to the United States were 97% and 96% of Americas as of December 31, 2024 and 2023. Long-lived assets attributed to Ireland were 80% and 79% of Europe as of December 31, 2024 and 2023.