| Schedule of Significant Expense Categories and Other Specific Amount |
The following table sets forth significant expense categories and other specified amounts included in consolidated net income that are reviewed by the CODM, or are otherwise regularly provided to the CODM, for the years ended December 31, 2024, 2023 and 2022. | | | | | | | | | | | | | | | | | | | Year Ended December 31, | | 2024 | | 2023 | | 2022 | | (in thousands) | | Revenue | | | | | | Program fees | $ | 57,040 | | | $ | 64,092 | | | $ | 80,611 | | Profit share | (43,123) | | | 43,301 | | | 90,056 | | Claims administration and other service fees | 10,107 | | | 10,067 | | | 8,927 | | Total revenue | 24,024 | | | 117,460 | | | 179,594 | | | Cost of services | | | | | | Employee compensation and benefits | 8,371 | | | 7,520 | | | 4,102 | | Share-based compensation | 624 | | | 684 | | | 339 | | | Depreciation and amortization | 604 | | | 77 | | | — | | Other cost of services(1) | 14,256 | | | 14,001 | | | 15,527 | | Gross profit | 169 | | | 95,178 | | | 159,626 | | | Operating expenses | | | | | | Employee compensation and benefits | 33,661 | | | 30,719 | | | 31,786 | | Share-based compensation | 8,053 | | | 8,808 | | | 5,110 | | Professional fees | 9,127 | | | 8,468 | | | 9,824 | | IT services | 4,357 | | | 4,149 | | | 3,528 | | Depreciation and amortization | 1,070 | | | 1,082 | | | 915 | | Other(2) | 9,279 | | | 12,877 | | | 10,848 | | | Total operating expenses | 65,547 | | | 66,103 | | | 62,011 | | Operating income (loss) | (65,378) | | | 29,075 | | | 97,615 | | Other income (expense) | | | | | | Interest expense | (11,317) | | | (10,661) | | | (5,832) | | Interest income | 12,090 | | | 10,335 | | | 1,995 | | Other income (expense), net | — | | | 109 | | | (238) | | Total other expense, net | 773 | | | (217) | | | (4,075) | | Income (loss) before income taxes | (64,605) | | | 28,858 | | | 93,540 | | Income tax expense | 70,405 | | | 6,788 | | | 26,920 | | Net income (loss) | $ | (135,010) | | | $ | 22,070 | | | $ | 66,620 | |
(1) Other cost of services primarily consists of costs incurred to third party partners for partner commissions, fees paid for actuarial services, fees for integration with the loan origination system of automotive lenders and fees paid to credit bureaus and data service providers. (2) Other operating expenses includes marketing expenses, insurance expenses, travel expenses, meals and entertainment expenses, facilities expenses and business development expenses.
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