v3.25.4
REVENUE
 9 Months Ended
Dec. 31, 2025
Revenue from Contract with Customer [Abstract]  
REVENUE Revenue
Disaggregation of Revenue
The Company believes that the nature, amount, timing and uncertainty of its revenue and cash flows and how they are affected by economic factors are most appropriately depicted by (i) geographic region, and (ii) type of revenue or service provided.
The following tables set forth the revenue geographic information based on the billing address for the customers for each period (in thousands):
Three Months Ended December 31,Nine Months Ended December 31,
2025202420252024
United States$112,450 $117,037 $339,479 $361,354 
United Kingdom32,079 31,862 95,446 93,496 
Other International140,521 29,983 115,581 83,177 
Total revenue$185,050 $178,882 $550,506 $538,027 
Service revenue and other revenue were 97.1% and 2.9% of total revenue for three months ended December 31, 2025, respectively, and 97.0% and 3.0% of total revenue for the three months ended December 31, 2024, respectively. Service revenue and other revenue were 97.2% and 2.8% of total revenue for nine months ended December 31, 2025, respectively, and 96.9% and 3.1% of total revenue for the nine months ended December 31, 2024, respectively.
1 No individual other international country represented 10% or more of the Company’s total revenue for the three and nine months ended December 31, 2025 or 2024.
Service revenue consists of communication services subscriptions and platform usage revenue and related fees from our UCaaS, CCaaS and CPaaS offerings. Subscription and Platform usage revenue was 78.9% and 21.1% of total service revenue for the three months ended December 31, 2025, respectively, and 86.3% and 13.7% of total service revenue for the three months ended December 31, 2024, respectively. Subscription and Platform usage revenue was 80.9% and 19.1% of total service revenue for the nine months ended December 31, 2025, respectively, and 87.0% and 13.0% of total service revenue for the nine months ended December 31, 2024, respectively.
Contract Balances
The following table provides amounts of contract assets and deferred revenue from contracts with customers (in thousands):
December 31, 2025March 31, 2025
Contract assets, current (component of Other current assets)$6,535 $7,009 
Contract assets, non-current (component of Other non-current assets)6,811 7,268 
Deferred revenue, current36,813 37,751 
Deferred revenue, non-current333 706 
Contract assets are recorded for contract consideration not yet invoiced but for which the performance obligations are completed. Contract assets, net of allowances for credit losses, are included in other current assets or other assets in the Company's condensed consolidated balance sheets, depending on if their reduction will be recognized during the succeeding twelve-month period or beyond.
The change in contract assets was primarily driven by billing customers for amounts that had previously been recognized in revenue but not yet billed. The Company recognized revenues of approximately $34.6 million and $32.3 million that were included in deferred revenue at the beginning of the fiscal year during the nine months ended December 31, 2025 and 2024, respectively.
Remaining Performance Obligations
The Company's subscription terms typically range from one year to five years. Contract revenue from the remaining performance obligations that had not yet been recognized as of December 31, 2025 was approximately $675 million. This amount excludes contracts with an original expected length of less than one year. The Company expects to recognize revenue on approximately 86% of the remaining performance obligations over the next 24 months and approximately 14% over the remainder of the subscription period.
Deferred Contract Acquisition Costs
Deferred sales commissions are considered incremental and recoverable costs of acquiring customer contracts. Amortization of deferred contract acquisition costs for the three months ended December 31, 2025 and 2024 was approximately $7.9 million and $9.3 million, respectively, and $25.3 million and $29.0 million during the nine months ended December 31, 2025 and 2024, respectively. There were no material write-offs during the nine months ended December 31, 2025 and 2024.
The following table provides amounts of deferred contract acquisition costs from contracts with customers (in thousands):
December 31, 2025March 31, 2025
Deferred contract acquisition costs$26,131 $30,935 
Deferred contract acquisition costs, non-current37,009 44,239