0000001 - Document - Cover
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0000002 - Document - Audit Information
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9952151 - Statement - Consolidated income statement
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9952152 - Statement - Consolidated statement of comprehensive income
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9952153 - Statement - Consolidated statement of comprehensive income (Parenthetical)
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9952154 - Statement - Consolidated balance sheet
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9952155 - Statement - Consolidated statement of changes in equity
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9952156 - Statement - Consolidated statement of changes in equity (Parenthetical)
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9952157 - Statement - Consolidated cash flow statement
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9952158 - Statement - Consolidated cash flow statement (Parenthetical)
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9952159 - Statement - Consolidated income statement - Alternative calc (details)
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9952160 - Statement - Consolidated statement of comprehensive income - Alternative calc (Details)
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9952161 - Disclosure - Capital risk
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9952162 - Disclosure - Credit risk
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9952163 - Disclosure - Insurance underwriting risk
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9952164 - Disclosure - Liquidity risk
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9952165 - Disclosure - Market risk
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9952166 - Disclosure - Basis of preparation
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9952167 - Disclosure - Accounting policies
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9952168 - Disclosure - Critical accounting judgements and key sources of estimation uncertainty
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9952169 - Disclosure - Segmental analysis
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9952170 - Disclosure - Net interest income
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9952171 - Disclosure - Net fee and commission income
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9952172 - Disclosure - Net trading income (losses)
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9952173 - Disclosure - Insurance business
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9952174 - Disclosure - Other operating income
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9952175 - Disclosure - Operating expenses
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9952176 - Disclosure - Share-based payments
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9952177 - Disclosure - Retirement benefit obligations
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9952178 - Disclosure - Auditors’ remuneration
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9952179 - Disclosure - Impairment
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9952180 - Disclosure - Tax
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9952181 - Disclosure - Measurement basis of financial assets and liabilities
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9952182 - Disclosure - Fair values of financial assets and liabilities
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9952183 - Disclosure - Maturities of assets and liabilities
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9952184 - Disclosure - Derivative financial instruments
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9952185 - Disclosure - Loans and advances to customers
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9952186 - Disclosure - Allowance for expected credit losses
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9952187 - Disclosure - Finance lease receivables
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9952188 - Disclosure - Goodwill and other intangible assets
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9952189 - Disclosure - Other assets
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9952190 - Disclosure - Lessee disclosures
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9952191 - Disclosure - Debt securities in issue
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9952192 - Disclosure - Other liabilities
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9952193 - Disclosure - Provisions
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9952194 - Disclosure - Subordinated liabilities
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9952195 - Disclosure - Share capital
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9952196 - Disclosure - Earnings per share
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9952197 - Disclosure - Other reserves
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9952198 - Disclosure - Other equity instruments
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9952199 - Disclosure - Dividends on ordinary shares
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9952200 - Disclosure - Related party transactions
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9952201 - Disclosure - Contingent liabilities, commitments and guarantees
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9952202 - Disclosure - Structured entities
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9952203 - Disclosure - Transfers of financial assets
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9952204 - Disclosure - Financial risk management
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9952205 - Disclosure - Cash flow statement
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9952206 - Disclosure - Events since the balance sheet date
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9955511 - Disclosure - Accounting policies (Policies)
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9955512 - Disclosure - Credit risk (Tables)
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9955513 - Disclosure - Liquidity risk (Tables)
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9955514 - Disclosure - Segmental analysis (Tables)
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9955515 - Disclosure - Net interest income (Tables)
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9955516 - Disclosure - Net fee and commission income (Tables)
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9955517 - Disclosure - Net trading income (losses) (Tables)
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9955518 - Disclosure - Insurance business (Tables)
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9955519 - Disclosure - Other operating income (Tables)
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9955520 - Disclosure - Operating expenses (Tables)
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9955521 - Disclosure - Share-based payments (Tables)
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9955522 - Disclosure - Retirement benefit obligations (Tables)
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9955523 - Disclosure - Auditors’ remuneration (Tables)
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9955524 - Disclosure - Impairment (Tables)
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9955525 - Disclosure - Tax (Tables)
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9955526 - Disclosure - Measurement basis of financial assets and liabilities (Tables)
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9955527 - Disclosure - Fair values of financial assets and liabilities (Tables)
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9955528 - Disclosure - Maturities of assets and liabilities (Tables)
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9955529 - Disclosure - Derivative financial instruments (Tables)
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9955530 - Disclosure - Allowance for expected credit losses (Tables)
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9955531 - Disclosure - Finance lease receivables (Tables)
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9955532 - Disclosure - Goodwill and other intangible assets (Tables)
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9955533 - Disclosure - Other assets (Tables)
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9955534 - Disclosure - Lessee disclosures (Tables)
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9955535 - Disclosure - Debt securities in issue (Tables)
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9955536 - Disclosure - Other liabilities (Tables)
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9955537 - Disclosure - Provisions (Tables)
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9955538 - Disclosure - Subordinated liabilities (Tables)
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9955539 - Disclosure - Share capital (Tables)
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9955540 - Disclosure - Earnings per share (Tables)
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9955541 - Disclosure - Other reserves (Tables)
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9955542 - Disclosure - Other equity instruments (Tables)
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9955543 - Disclosure - Dividends on ordinary shares (Tables)
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9955544 - Disclosure - Related party transactions (Tables)
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9955545 - Disclosure - Structured entities (Tables)
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9955546 - Disclosure - Transfers of financial assets (Tables)
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9955547 - Disclosure - Cash flow statement (Tables)
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9955548 - Disclosure - Credit risk - Narrative (Details)
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9955549 - Disclosure - Credit risk - Reconciliation to Net Carrying Amounts (Details)
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9955550 - Disclosure - Credit risk - Schedule of Concentration of Exposure (Details)
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9955551 - Disclosure - Credit risk - Schedule of Probability of Default Loans and Advances (Details)
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9955552 - Disclosure - Credit risk - Schedule of Loans and Advances by Credit Grade (Details)
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9955553 - Disclosure - Credit risk - Schedule of Mortgage Lending (Details)
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9955554 - Disclosure - Credit risk - Schedule of Average Probability of Default Grade (Details)
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9955555 - Disclosure - Credit risk - Debt securities, treasury and other bills, and contracts held with reinsurers at fair value through profit or loss (Details)
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9955556 - Disclosure - Credit risk - Schedule of Derivative Assets (Details)
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9955557 - Disclosure - Credit risk - Schedule of Securities Lending Transactions (Details)
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9955558 - Disclosure - Liquidity risk - Schedule of Reconciliation of Group Funding to the Balance Sheet (Details)
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9955559 - Disclosure - Liquidity risk - Schedule of Maturities of Liabilities (Details)
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9955560 - Disclosure - Liquidity risk- Narrative (Details)
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9955561 - Disclosure - Liquidity risk - Schedule of Liabilities Arising From Insurance and Participating Investment Contracts (Details)
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9955562 - Disclosure - Liquidity risk - Liabilities Arising From Insurance And Participating Investment Contracts Payable on demand (Details)
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9955563 - Disclosure - Liquidity risk - Schedule of Amounts and Residual Maturities of the Group's Off Balance Sheet Contingent Liabilities and Commitments (Details)
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9955564 - Disclosure - Accounting policies (Details)
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9955565 - Disclosure - Segmental analysis - Narrative (Details)
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9955566 - Disclosure - Segmental analysis - Schedule of Operating Segments (Details)
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9955567 - Disclosure - Segmental analysis - Schedule of Reconciliation of Underlying Basis to Statutory Results (Details)
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9955568 - Disclosure - Net interest income - Schedule of Net Interest Income (Details)
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9955569 - Disclosure - Net interest income - Narrative (Details)
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9955570 - Disclosure - Net fee and commission income - Schedule of Fee and Commission Income (Details)
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9955571 - Disclosure - Net fee and commission income - Narrative (Details)
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9955572 - Disclosure - Net trading income (losses) - Schedule of Net Trading Income (Details)
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9955573 - Disclosure - Insurance business - (A) Insurance service result (Details)
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9955574 - Disclosure - Insurance business - (B) Net investment return on assets held to back insurance and investment contracts and net insurance finance (expense) income arising from insurance and investment contracts (Details)
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9955575 - Disclosure - Insurance business - (C) Insurance and participating investment contracts assets and liabilities (Details)
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9955576 - Disclosure - Insurance business - Narrative (Details)
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9955577 - Disclosure - Insurance business - (D) Reconciliation of insurance balances for liability for remaining coverage and liability for incurred claims (Details)
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9955578 - Disclosure - Insurance business - (E) Summary of contractual service margin and risk adjustment (Details)
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9955579 - Disclosure - Insurance business - (F) Reconciliation of measurement components of insurance contract balances (Details)
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9955580 - Disclosure - Insurance business - (G) Impacts of insurance and participating investment contracts recognised in the year (Details)
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9955581 - Disclosure - Insurance business - (H) Life business contractual service margin run-off (Details)
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9955582 - Disclosure - Insurance business - (I) Life insurance sensitivity analysis (Details)
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9955583 - Disclosure - Insurance business - Average Yield Curve (Details)
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9955584 - Disclosure - Other operating income - Schedule of Other Operating Income (Details)
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9955585 - Disclosure - Operating expenses - Schedule of Operating Expenses (Details)
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9955586 - Disclosure - Operating expenses - Schedule of Average Number of Persons Employed by the Group (Details)
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9955587 - Disclosure - Operating expenses - Schedule of Performance-Based Compensation Costs (Details)
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9955588 - Disclosure - Share-based payments - Schedule of Charges to the Income Statement (Details)
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9955589 - Disclosure - Share-based payments - Narrative (Details)
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9955590 - Disclosure - Share-based payments - Schedule of Share Options Outstanding (Details)
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9955591 - Disclosure - Share-based payments - Schedule of Shares under CFO Buyout (Details)
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9955592 - Disclosure - Share-based payments - Schedule of Shares under Other Share Plans (Details)
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9955593 - Disclosure - Share-based payments - Schedule of Assumptions Used for Calculating Benefit Plans (Details)
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9955594 - Disclosure - Retirement benefit obligations - Narrative (Details)
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9955595 - Disclosure - Retirement benefit obligations - Schedule of Retirement Benefit Charges to Income Statement (Details)
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9955596 - Disclosure - Retirement benefit obligations - Schedule of Retirement Benefits Recognised in Balance Sheet (Details)
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9955597 - Disclosure - Retirement benefit obligations - Schedule of Retirement Benefit Total Amounts Recognized in Balance Sheet (Details)
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9955598 - Disclosure - Retirement benefit obligations - Schedule of Net Retirement Benefits Amounts Recognized in Balance Sheet (Details)
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9955599 - Disclosure - Retirement benefit obligations - Schedule of Movement in Retirement Benefit Net Amounts Recognized in Balance Sheet (Details)
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9955600 - Disclosure - Retirement benefit obligations - Schedule of Movements in Defined Benefit Obligation (Details)
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9955601 - Disclosure - Retirement benefit obligations - Schedule of Analysis of Defined Benefit Obligations (Details)
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9955602 - Disclosure - Retirement benefit obligations - Schedule of Change in Fair Value of Scheme Assets (Details)
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9955603 - Disclosure - Retirement benefit obligations - Schedule of Defined Benefit Pension Expense (Details)
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9955604 - Disclosure - Retirement benefit obligations - Schedule of Composition of Scheme Assets (Details)
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9955605 - Disclosure - Retirement benefit obligations - Schedule of Pension Scheme's Pooled Investment Vehicles (Details)
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9955606 - Disclosure - Retirement benefit obligations - Schedule of Principal Actuarial and Financial Assumptions Used in Valuation of Defined Benefit Pension Schemes (Details)
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9955607 - Disclosure - Retirement benefit obligations - Schedule of Benefit Plan Member Life Expectancy (Details)
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9955608 - Disclosure - Retirement benefit obligations - Schedule of Possible Alternative Assumptions Used in Valuations of Defined Benefit Pension Schemes (Details)
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9955609 - Disclosure - Retirement benefit obligations - Schedule of Weighted Average Duration of Defined Benefit Pension Obligations (Details)
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9955610 - Disclosure - Retirement benefit obligations - Schedule of Maturity Analysis of Benefits Expected To Be Paid (Details)
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9955611 - Disclosure - Retirement benefit obligations - Schedule of Movements in Other Post-Retirement Benefits Obligation (Details)
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9955612 - Disclosure - Auditors’ remuneration - Schedule of Fees Payable to Auditors by the Group (Details)
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9955613 - Disclosure - Auditors’ remuneration - Schedule of Fees Payable to Auditors by Outside Entities (Details)
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9955614 - Disclosure - Impairment - Schedule of Impairment (Details)
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9955615 - Disclosure - Tax - Schedule of tax charges (Details)
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9955616 - Disclosure - Tax - Schedule of Income Tax Charges (Details)
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9955617 - Disclosure - Tax - Narrative (Details)
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9955618 - Disclosure - Tax - Schedule of Reconciliation of the charge resulting from applying the standard UK Corporation tax rate (Details)
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9955619 - Disclosure - Tax - Schedule of Statutory Position and Tax Disclosure (Details)
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9955620 - Disclosure - Tax - Schedule of Movements in Deferred Tax Liabilities and Assets (Details)
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9955621 - Disclosure - Measurement basis of financial assets and liabilities - Schedule of Financial Assets and Liabilities (Details)
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9955622 - Disclosure - Measurement basis of financial assets and liabilities - Schedule of Offsetting of Financial Assets and Liabilities (Details)
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9955623 - Disclosure - Fair values of financial assets and liabilities - Narrative (Details)
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9955624 - Disclosure - Fair values of financial assets and liabilities - Schedule of Financial Assets Excluding Derivatives (Details)
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9955624 - Disclosure - Fair values of financial assets and liabilities - Schedule of Financial Assets Excluding Derivatives (Details)
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9955625 - Disclosure - Fair values of financial assets and liabilities - Schedule of Movements in Level 3 Portfolio (Details)
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9955626 - Disclosure - Fair values of financial assets and liabilities - Schedule of Financial Liabilities Excluding Derivatives (Details)
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9955627 - Disclosure - Fair values of financial assets and liabilities - Schedule of Movement in Level 3 Financial Liabilities (Details)
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9955628 - Disclosure - Fair values of financial assets and liabilities - Schedule of Derivatives (Details)
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9955629 - Disclosure - Fair values of financial assets and liabilities - Schedule of Level 3 Derivative Assets and Liabilities (Details)
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9955630 - Disclosure - Fair values of financial assets and liabilities - Schedule of Valuation Adjustments (Details)
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9955631 - Disclosure - Fair values of financial assets and liabilities - Schedule of Sensitivity of Level 3 Valuations (Details)
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9955632 - Disclosure - Fair values of financial assets and liabilities - Schedule of Valuation Hierarchy for Financial Assets (Details)
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9955633 - Disclosure - Fair values of financial assets and liabilities - Schedule of Valuation Hierarchy for Financial Liabilities (Details)
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9955634 - Disclosure - Maturities of assets and liabilities (Details)
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9955635 - Disclosure - Maturities of assets and liabilities (Details)
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9955636 - Disclosure - Derivative financial instruments - Schedule of Fair Values and Notional Amounts of Derivative Instruments (Details)
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9955637 - Disclosure - Derivative financial instruments - Schedule of Hedged Items and Gains and Losses Arising from Hedge Accounting (Details)
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9955638 - Disclosure - Derivative financial instruments - Schedule of Movements in Cash Flow Hedges (Details)
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9955639 - Disclosure - Derivative financial instruments - Narrative (Details)
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9955640 - Disclosure - Derivative financial instruments - Schedule of Amount, Timing and Uncertainty of Future Cash Flows (Details)
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9955641 - Disclosure - Allowance for expected credit losses - Narrative (Details)
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9955642 - Disclosure - Allowance for expected credit losses - Schedule of impairment allowances 1 (Details)
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9955643 - Disclosure - Allowance for expected credit losses - Disclosure of Significant Increase in Credit Risk (SICR) (Details)
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9955644 - Disclosure - Allowance for expected credit losses - Schedule of adjustments to impairment allowances (Details)
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9955645 - Disclosure - Allowance for expected credit losses - Disclosure of Generation of Multiple Economic Assumptions by Quarter and by Year (Details)
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9955646 - Disclosure - Allowance for expected credit losses - Schedule of ECL Sensitivity to Economic Assumptions (Details)
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9955647 - Disclosure - Allowance for expected credit losses - Group ECL with staging of assets (Details)
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9955648 - Disclosure - Allowance for expected credit losses - Climate Consideration On ECL (Details)
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9955649 - Disclosure - Finance lease receivables - Schedule of Lease Receivable Balances (Details)
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9955650 - Disclosure - Finance lease receivables - Narrative (Details)
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9955651 - Disclosure - Finance lease receivables - Schedule of Finance Lease and Hire Purchase Assets (Details)
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9955652 - Disclosure - Goodwill and other intangible assets - Schedule of Other Intangible Assets (Details)
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9955653 - Disclosure - Goodwill and other intangible assets - Narrative (Details)
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9955654 - Disclosure - Other assets - Schedule of Other Assets (Details)
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9955655 - Disclosure - Other assets - Narrative (Details)
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9955656 - Disclosure - Other assets - Schedule of Investment Property (Details)
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9955657 - Disclosure - Other assets - Schedule of Future Minimum Rentals Receivable under Non-Cancellable Operating Leases (Details)
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9955658 - Disclosure - Other assets - Schedule of Leased Equipment (Details)
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9955659 - Disclosure - Lessee disclosures - Schedule of lessee disclosures (Details)
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9955660 - Disclosure - Lessee disclosures - Narrative (Details)
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9955661 - Disclosure - Debt securities in issue - Schedule of Debt Securities in Issue (Details)
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9955662 - Disclosure - Debt securities in issue - Narrative (Details)
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9955663 - Disclosure - Other liabilities - Schedule of Other Liabilities (Details)
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9955664 - Disclosure - Provisions - Schedule of Assumptions for Other Provisions (Details)
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9955665 - Disclosure - Provisions - Narrative (Details)
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9955666 - Disclosure - Subordinated liabilities - Schedule of Movement in Subordinated Liabilities (Details)
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9955667 - Disclosure - Subordinated liabilities - Narrative (Details)
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9955668 - Disclosure - Subordinated liabilities - Preference Shares (Details)
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9955669 - Disclosure - Share capital - Schedule of Issued and Fully Paid Share Capital (Details)
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9955670 - Disclosure - Share capital -Narrative (Details)
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9955671 - Disclosure - Earnings per share - Schedule of Earnings Per Share (Details)
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9955672 - Disclosure - Earnings per share - Narrative (Details)
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9955673 - Disclosure - Other reserves - Schedule of Other Reserves (Details)
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9955674 - Disclosure - Other reserves - Narrative (Details)
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9955675 - Disclosure - Other equity instruments - Schedule of Other Equity Instruments (Details)
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9955676 - Disclosure - Other equity instruments - Narrative (Details)
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9955677 - Disclosure - Dividends on ordinary shares - Narrative (Details)
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9955678 - Disclosure - Dividends on ordinary shares - Schedule of Dividends On Ordinary Shares (Details)
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9955679 - Disclosure - Related party transactions - Schedule of Compensation of Key Management Personnel (Details)
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9955680 - Disclosure - Related party transactions - Narrative (Details)
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9955681 - Disclosure - Related party transactions - Aggregate Contributions in Respect of Key Management Personnel to Defined Contribution Pension Schemes (Details)
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9955682 - Disclosure - Related party transactions - Schedule of Loan Balances Outstanding (Details)
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9955683 - Disclosure - Related party transactions - Schedule of Deposits (Details)
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9955684 - Disclosure - Contingent liabilities, commitments and guarantees - Narrative (Details)
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9955685 - Disclosure - Structured entities - Narrative (Details)
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9955686 - Disclosure - Structured entities - Unconsolidated Structured Entities, Total Assets (Details)
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9955687 - Disclosure - Structured entities - Carrying amount of interest held in unconsolidated structured entities (Details)
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9955688 - Disclosure - Transfers of financial assets - Narrative (Details)
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9955689 - Disclosure - Transfers of financial assets - Schedule of Carrying Value Of Transferred Assets and Associated Liabilities (Details)
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9955690 - Disclosure - Financial instruments (Details)
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9955691 - Disclosure - Cash flow statement - Schedule of Change in Operating Assets (Details)
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9955692 - Disclosure - Cash flow statement - Schedule of Change in Operating Liabilities (Details)
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9955693 - Disclosure - Cash flow statement - Schedule of Non-Cash and Other Items (Details)
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9955694 - Disclosure - Cash flow statement - Narrative (Details)
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9955695 - Disclosure - Cash flow statement - Schedule of Acquisition of Group Undertakings and Businesses (Details)
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9955696 - Disclosure - Cash flow statement - Schedule of Analysis of Cash and Cash Equivalents as Shown in the Balance Sheet (Details)
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9955697 - Disclosure - Events since the balance sheet date (Details)
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