| Segmented information |
Note 15: Segmented information
The Bank is managed by the Chairman & CEO, its Chief Operating Decision Maker ("CODM"), on a geographic basis. The Bank presents four reportable segments, three geographical and one other: Bermuda, Cayman, Channel Islands and the UK, and Other. The Other segment is composed of several non-reportable operating segments that have been aggregated in accordance with GAAP. The Bermuda, Cayman, and Channel Islands and UK segments have a managing director who reports to the Chairman & CEO. Within the Other segment, each operating segment has a managing director that reports to the Group Head of Trust or Chief Operating Officer who ultimately reports to the Chairman & CEO. The Chairman & CEO and the segment managing director have final authority over resource allocation decisions and performance assessment.
The geographic segments reflect this management structure and the manner in which financial information is currently evaluated by the Chairman & CEO in assessing operating performance. Segment results are determined based on the Bank's management reporting system, which assigns balance sheet and statement of operations items to each of the geographic segments. The process is designed around the Bank's organizational and management structure and, accordingly, the results derived are not necessarily comparable with similar information published by other financial institutions. A description of each reportable segment and table of financial results is presented below.
Accounting policies of the reportable segments are the same as those described in Note 2: Significant accounting policies. Transactions between segments are accounted for on an accrual basis and are all eliminated upon consolidation. The Bank generally does not allocate assets, revenues and expenses among its business segments, with the exception of certain corporate overhead expenses and loan participation revenue and expenses. Loan participation revenue and expenses are allocated pro-rata based upon the percentage of the total loan funded by each jurisdiction participating in the loan. Other expenses are comprised of marketing, non-service employee benefits and other non-interest expenses.
The Bermuda segment provides a comprehensive range of retail, commercial and private banking services. Retail services are offered to individuals and small to medium-sized businesses through three branch locations and through internet banking, mobile banking, automated teller machines and debit cards. Retail services include deposit services, consumer and mortgage lending, credit cards and personal insurance products. Commercial banking includes commercial lending and mortgages, cash management, payroll services, remote banking and letters of credit. Treasury services include money market and foreign exchange activities. Bermuda’s wealth management offering consists of Butterfield Asset Management Limited, which provides investment management, advisory and brokerage services and Butterfield Trust (Bermuda) Limited, which provides trust, estate, company management and custody services. Bermuda is also the location of the Bank's head offices and accordingly, retains the unallocated corporate overhead expenses.
The Cayman segment provides a comprehensive range of retail, commercial and private banking services. Retail services are offered to individuals and small to medium-sized businesses through three branch locations and through internet banking, mobile banking, ATMs and debit cards. Retail services include deposit services, consumer and mortgage lending, credit cards and property/auto insurance. Commercial banking includes commercial lending and mortgages, cash management, payroll services, remote banking and letters of credit. Treasury services include money market and foreign exchange activities. Cayman’s wealth management offering comprises investment management, advisory and brokerage services and Butterfield Trust (Cayman) Limited, which provides trust, estate and company management.
The Channel Islands and the UK segment includes the jurisdictions of Guernsey and Jersey (Channel Islands), and the UK. In the Channel Islands, a broad range of services are provided to individuals, private clients, trusts, financial institutions and funds including deposit services, mortgage lending, credit cards, private and corporate banking, treasury services, internet banking, wealth management and fiduciary services. The UK jurisdiction provides mortgage services for high-value residential properties. The Other segment includes the jurisdictions of The Bahamas, Canada, Mauritius, Singapore and Switzerland. These operating segments individually and collectively do not meet the quantitative threshold for segmented reporting and are therefore aggregated as non-reportable operating segments.
| | | | | | | | | | Total Assets by Segment | December 31, 2025 | December 31, 2024 | | Bermuda | 5,111,127 | | 5,438,279 | | | Cayman | 4,425,113 | | 4,337,829 | | | Channel Islands and the UK | 4,599,096 | | 4,526,623 | | | Other | 70,731 | | 62,682 | | | Total assets before inter-segment eliminations | 14,206,067 | | 14,365,413 | | | Less: inter-segment eliminations | (111,173) | | (134,017) | | | Total | 14,094,894 | | 14,231,396 | |
| | | | | | | | | | | | | | | | | | | | | | | | | 2025 | Bermuda | Cayman | Channel Islands and the UK | Other | Total before eliminations | Inter-segment eliminations | Total | | Year ended December 31 | | | | | | | | | Interest income | | | | | | | | | Interest income | 215,493 | | 155,681 | | 185,795 | | 141 | | 557,110 | | — | | 557,110 | | | Interest income - Inter-segment | 279 | | 3,251 | | 35 | | — | | 3,565 | | (3,565) | | — | | | Interest income Total | 215,772 | | 158,932 | | 185,830 | | 141 | | 560,675 | | (3,565) | | 557,110 | | | | | | | | | | | Interest expense | | | | | | | | | Interest expense | 42,010 | | 38,331 | | 112,687 | | — | | 193,028 | | — | | 193,028 | | | Interest expense - Inter-segment | 3,273 | | — | | 292 | | — | | 3,565 | | (3,565) | | — | | | Interest expense Total | 45,283 | | 38,331 | | 112,979 | | — | | 196,593 | | (3,565) | | 193,028 | | | | | | | | | | | Net interest income | | | | | | | | | Net interest income | 173,483 | | 117,350 | | 73,108 | | 141 | | 364,082 | | — | | 364,082 | | | Net interest income - Inter-segment | (2,994) | | 3,251 | | (257) | | — | | — | | — | | — | | | Net interest income Total | 170,489 | | 120,601 | | 72,851 | | 141 | | 364,082 | | — | | 364,082 | | | | | | | | | | | Non-interest income | 100,435 | | 77,014 | | 44,505 | | 46,447 | | 268,401 | | (25,494) | | 242,907 | | | | | | | | | | | Allowance for credit losses | 2,725 | | (174) | | (2,768) | | — | | (217) | | — | | (217) | | | | | | | | | | | Net revenue before gains and losses | 273,649 | | 197,441 | | 114,588 | | 46,588 | | 632,266 | | (25,494) | | 606,772 | | | | | | | | | | | Gains and losses | 25 | | (16) | | 11 | | — | | 20 | | — | | 20 | | | | | | | | | | | Total net revenue | 273,674 | | 197,425 | | 114,599 | | 46,588 | | 632,286 | | (25,494) | | 606,792 | | | | | | | | | | | Expenses | | | | | | | | | Salaries and other employee benefits | 78,088 | | 28,647 | | 46,163 | | 29,737 | | 182,635 | | — | | 182,635 | | | Technology and communications | 31,823 | | 13,544 | | 9,324 | | 1,530 | | 56,221 | | — | | 56,221 | | | Non-income taxes | 17,716 | | 1,675 | | 2,495 | | 1,403 | | 23,289 | | — | | 23,289 | | | Professional and outside services | 13,964 | | 2,386 | | 4,232 | | 1,322 | | 21,904 | | — | | 21,904 | | | Property | 9,380 | | 2,880 | | 6,741 | | 2,571 | | 21,572 | | — | | 21,572 | | | Amortization of intangible assets | 1,430 | | 1,101 | | 3,571 | | 1,900 | | 8,002 | | — | | 8,002 | | | Depreciation | 13,624 | | 4,505 | | 2,729 | | 485 | | 21,343 | | — | | 21,343 | | | Income tax benefit (expense) | — | | — | | 4,895 | | 1,129 | | 6,024 | | — | | 6,024 | | | Other expenses | 42,485 | | 13,760 | | (560) | | 3,669 | | 59,354 | | (25,494) | | 33,860 | | | Expenses Total | 208,510 | | 68,498 | | 79,590 | | 43,746 | | 400,344 | | (25,494) | | 374,850 | | | | | | | | | | | Net income | 65,164 | | 128,927 | | 35,009 | | 2,842 | | 231,942 | | — | | 231,942 | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | 2024 | Bermuda | Cayman | Channel Islands and the UK | Other | Total before eliminations | Inter-segment eliminations | Total | | Year ended December 31 | | | | | | | | | Interest income | | | | | | | | | Interest income | 222,674 | | 159,109 | | 203,696 | | 238 | | 585,717 | | — | | 585,717 | | | Interest income - Inter-segment | 7,140 | | 5,275 | | 1,048 | | — | | 13,463 | | (13,463) | | — | | | Interest income Total | 229,814 | | 164,384 | | 204,744 | | 238 | | 599,180 | | (13,463) | | 585,717 | | | | | | | | | | | Interest expense | | | | | | | | | Interest expense | 53,559 | | 46,948 | | 134,007 | | — | | 234,514 | | — | | 234,514 | | | Interest expense - Inter-segment | 6,290 | | 29 | | 7,144 | | — | | 13,463 | | (13,463) | | — | | | Interest expense Total | 59,849 | | 46,977 | | 141,151 | | — | | 247,977 | | (13,463) | | 234,514 | | | | | | | | | | | Net interest income | | | | | | | | | Net interest income | 169,115 | | 112,161 | | 69,689 | | 238 | | 351,203 | | — | | 351,203 | | | Net interest income - Inter-segment | 850 | | 5,246 | | (6,096) | | — | | — | | — | | — | | | Net interest income Total | 169,965 | | 117,407 | | 63,593 | | 238 | | 351,203 | | — | | 351,203 | | | | | | | | | | | Non-interest income | 93,733 | | 71,949 | | 44,366 | | 42,361 | | 252,409 | | (22,394) | | 230,015 | | | | | | | | | | | Allowance for credit losses | (1,834) | | 135 | | 37 | | — | | (1,662) | | — | | (1,662) | | | | | | | | | | | Net revenue before gains and losses | 261,864 | | 189,491 | | 107,996 | | 42,599 | | 601,950 | | (22,394) | | 579,556 | | | | | | | | | | | Gains and losses | 88 | | — | | 289 | | — | | 377 | | — | | 377 | | | | | | | | | | | Total net revenue | 261,952 | | 189,491 | | 108,285 | | 42,599 | | 602,327 | | (22,394) | | 579,933 | | | | | | | | | | | Expenses | | | | | | | | | Salaries and other employee benefits | 74,985 | | 27,207 | | 45,617 | | 26,215 | | 174,024 | | — | | 174,024 | | | Technology and communications | 30,866 | | 14,196 | | 9,823 | | 1,404 | | 56,289 | | — | | 56,289 | | | Non-income taxes | 17,231 | | 1,965 | | 2,225 | | 1,251 | | 22,672 | | — | | 22,672 | | | Professional and outside services | 14,033 | | 2,135 | | 5,581 | | 945 | | 22,694 | | — | | 22,694 | | | Property | 9,015 | | 2,925 | | 8,085 | | 2,469 | | 22,494 | | — | | 22,494 | | | Amortization of intangible assets | 1,429 | | 1,101 | | 3,456 | | 2,020 | | 8,006 | | — | | 8,006 | | | Depreciation | 13,174 | | 4,517 | | 3,078 | | 585 | | 21,354 | | — | | 21,354 | | | Income tax benefit (expense) | — | | — | | 3,337 | | 1,194 | | 4,531 | | — | | 4,531 | | | Other expenses | 37,885 | | 13,002 | | (54) | | 3,114 | | 53,947 | | (22,394) | | 31,553 | | | Expenses Total | 198,618 | | 67,048 | | 81,148 | | 39,197 | | 386,011 | | (22,394) | | 363,617 | | | | | | | | | | | Net income | 63,334 | | 122,443 | | 27,137 | | 3,402 | | 216,316 | | — | | 216,316 | |
| | | | | | | | | | | | | | | | | | | | | | | | | 2023 | Bermuda | Cayman | Channel Islands and the UK | Other | Total before eliminations | Inter-segment eliminations | Total | | Year ended December 31 | | | | | | | | | Interest income | | | | | | | | | Interest income | 220,946 | | 159,043 | | 165,558 | | 83 | | 545,630 | | — | | 545,630 | | | Interest income - Inter-segment | 1,925 | | 6,908 | | 1,358 | | — | | 10,191 | | (10,191) | | — | | | Interest income Total | 222,871 | | 165,951 | | 166,916 | | 83 | | 555,821 | | (10,191) | | 545,630 | | | | | | | | | | | Interest expense | | | | | | | | | Interest expense | 36,511 | | 31,214 | | 110,945 | | — | | 178,670 | | — | | 178,670 | | | Interest expense - Inter-segment | 5,699 | | 1,050 | | 3,442 | | — | | 10,191 | | (10,191) | | — | | | Interest expense Total | 42,210 | | 32,264 | | 114,387 | | — | | 188,861 | | (10,191) | | 178,670 | | | | | | | | | | | Net interest income | | | | | | | | | Net interest income | 184,435 | | 127,829 | | 54,613 | | 83 | | 366,960 | | — | | 366,960 | | | Net interest income - Inter-segment | (3,774) | | 5,858 | | (2,084) | | — | | — | | — | | — | | | Net interest income Total | 180,661 | | 133,687 | | 52,529 | | 83 | | 366,960 | | — | | 366,960 | | | | | | | | | | | Non-interest income | 89,948 | | 66,891 | | 39,074 | | 35,801 | | 231,714 | | (19,378) | | 212,336 | | | | | | | | | | | Allowance for credit losses | (4,755) | | 61 | | 242 | | — | | (4,452) | | — | | (4,452) | | | | | | | | | | | Net revenue before gains and losses | 265,854 | | 200,639 | | 91,845 | | 35,884 | | 594,222 | | (19,378) | | 574,844 | | | | | | | | | | | Gains and losses | 4,011 | | (4) | | (253) | | (1) | | 3,753 | | — | | 3,753 | | | | | | | | | | | Total net revenue | 269,865 | | 200,635 | | 91,592 | | 35,883 | | 597,975 | | (19,378) | | 578,597 | | | | | | | | | | | Expenses | | | | | | | | | Salaries and other employee benefits | 78,573 | | 30,067 | | 46,272 | | 23,027 | | 177,939 | | — | | 177,939 | | | Technology and communications | 29,232 | | 12,556 | | 8,670 | | 1,476 | | 51,934 | | — | | 51,934 | | | Non-income taxes | 16,769 | | 1,817 | | 1,821 | | 1,050 | | 21,457 | | — | | 21,457 | | | Professional and outside services | 14,006 | | 1,815 | | 4,301 | | 934 | | 21,056 | | — | | 21,056 | | | Property | 9,116 | | 2,882 | | 7,239 | | 2,414 | | 21,651 | | — | | 21,651 | | | Amortization of intangible assets | 1,430 | | 1,101 | | 2,821 | | 376 | | 5,728 | | — | | 5,728 | | | Depreciation | 11,390 | | 3,677 | | 4,018 | | 682 | | 19,767 | | — | | 19,767 | | | Income tax benefit (expense) | — | | — | | 1,278 | | (511) | | 767 | | — | | 767 | | | Other expenses | 38,343 | | 10,596 | | 1,511 | | 1,734 | | 52,184 | | (19,378) | | 32,806 | | | Expenses Total | 198,859 | | 64,511 | | 77,931 | | 31,182 | | 372,483 | | (19,378) | | 353,105 | | | | | | | | | | | Net income | 71,006 | | 136,124 | | 13,661 | | 4,701 | | 225,492 | | — | | 225,492 | |
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