| Schedule of net operating revenue |
25.b. Breakdown | | | | | | | | | | | | | | | | | | | 2025 | | 2024 | | 2023 | | Gross operating revenue | 82,365,221 | | | 76,772,414 | | | 71,229,553 | | Services(1) | 74,099,399 | | | 68,930,886 | | | 63,727,415 | | Sale of goods(2) | 8,265,822 | | | 7,841,528 | | | 7,502,138 | | | | | | | | | Deductions from gross operating revenue | (22,770,221) | | | (20,927,366) | | | (19,129,402) | | | Taxes | (11,601,278) | | | (11,011,448) | | | (10,654,728) | | | Services | (10,001,223) | | | (9,585,332) | | | (9,078,822) | | | Sale of goods | (1,600,055) | | | (1,426,116) | | | (1,575,906) | | | | | | | | | Discounts granted and return of goods | (11,168,943) | | | (9,915,918) | | | (8,474,674) | | | Services | (9,003,472) | | | (7,594,079) | | | (6,373,301) | | | Sale of goods | (2,165,471) | | | (2,321,839) | | | (2,101,373) | | | | | | | | | Net operating revenue | 59,595,000 | | | 55,845,048 | | | 52,100,151 | | | Services | 55,094,704 | | | 51,751,475 | | | 48,275,292 | | | Sale of goods | 4,500,296 | | | 4,093,573 | | | 3,824,859 | |
(1)These include telephone services, use of interconnection network, data and SVA services, cable TV and other services. (2)These include sale of goods (handsets, SIM cards and accessories) and equipment of “Vivo Tech”.
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