v3.25.4
Insurance business - Movements in carrying amounts of insurance contracts - analysis by remaining coverage and incurred claims (Details) - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets $ (132)    
Insurance revenue      
Total insurance revenue (3,228) $ (2,752) $ (2,259)
Insurance service expenses      
Incurred claims and other insurance service expenses 906 1,044 907
Amortisation of insurance acquisition cash flows 397 296 163
Net finance expense from insurance contracts 9,800 6,200  
Cash flows      
Other movements (4,300) (23,500)  
Closing assets (118) (132)  
Insurance service result 1,825 1,310 1,078
– net finance expenses 7 (191) (491)
Decrease through subsidiaries classified as held for sale 4,400 21,800  
- assets held for sale      
Cash flows      
Insurance service result 200 0  
– net finance expenses (1,400) 0  
Amounts recognised in profit or loss      
Insurance service expenses      
Net finance expense from insurance contracts 9,800 6,000  
Amounts recognised in OCI      
Insurance service expenses      
Net finance expense from insurance contracts 0 200  
Insurance Contracts, Life Direct Participating And Investment DPF contracts, Including Held-for-Sale Amounts      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets (14) (13)  
Opening liabilities 103,414 117,037  
Insurance contracts liability (asset) opening balance 103,400 117,024  
Insurance revenue      
Contracts under the fair value approach (668) (715)  
Contracts under the modified retrospective approach 0 (141)  
Other contracts (1,573) (1,229)  
Total insurance revenue (2,241) (2,085)  
Insurance service expenses      
Incurred claims and other insurance service expenses 405 616  
Amortisation of insurance acquisition cash flows 281 195  
Losses and reversal of losses on onerous contracts 39 50  
Adjustments to liabilities for incurred claims 7 6  
Total insurance service expenses 732 867  
Investment components 0 0  
Insurance service result (1,509) (1,218)  
Net finance expense from insurance contracts 9,812 5,761  
Effect of movements in exchange rates 1,017 (1,176)  
Total changes in the consolidated income statement and statement of comprehensive income 9,320 3,367  
Cash flows      
Premiums received 19,125 16,442  
Claims, other insurance service expenses paid and other cash flows (8,377) (9,018)  
Insurance acquisition cash flows (1,109) (835)  
Total cash flows 9,639 6,589  
Other movements (4,137) (23,580)  
Insurance contracts liability (asset) closing balance 118,222 103,400 117,024
Closing assets (12) (14) (13)
Closing liabilities 118,234 103,414 117,037
Insurance Contracts, Life Other Contracts, Including Held-for-Sale Amounts      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets (118) (239)  
Opening liabilities 4,215 3,814  
Insurance contracts liability (asset) opening balance 4,097 3,575  
Insurance revenue      
Contracts under the fair value approach (153) (217)  
Contracts under the modified retrospective approach 0 (18)  
Other contracts (478) (432)  
Total insurance revenue (631) (667)  
Insurance service expenses      
Incurred claims and other insurance service expenses 343 428  
Amortisation of insurance acquisition cash flows 103 101  
Losses and reversal of losses on onerous contracts 41 73  
Adjustments to liabilities for incurred claims 18 (27)  
Total insurance service expenses 505 575  
Investment components 0 0  
Insurance service result (126) (92)  
Net finance expense from insurance contracts (5) 408  
Effect of movements in exchange rates 152 (99)  
Total changes in the consolidated income statement and statement of comprehensive income 21 217  
Cash flows      
Premiums received 2,001 1,950  
Claims, other insurance service expenses paid and other cash flows (1,275) (1,506)  
Insurance acquisition cash flows (106) (260)  
Total cash flows 620 184  
Other movements (123) 121  
Insurance contracts liability (asset) closing balance 4,615 4,097 3,575
Closing assets (106) (118) (239)
Closing liabilities 4,721 4,215 3,814
Total      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets (132) (252)  
Opening liabilities 107,629 120,851  
Insurance contracts liability (asset) opening balance 107,497 120,599  
Insurance revenue      
Contracts under the fair value approach (821) (932)  
Contracts under the modified retrospective approach 0 (159)  
Other contracts (2,051) (1,661)  
Total insurance revenue (2,872) (2,752)  
Insurance service expenses      
Incurred claims and other insurance service expenses 748 1,044  
Amortisation of insurance acquisition cash flows 384 296  
Losses and reversal of losses on onerous contracts 80 123  
Adjustments to liabilities for incurred claims 25 (21)  
Total insurance service expenses 1,237 1,442  
Investment components 0 0  
Insurance service result (1,635) (1,310)  
Net finance expense from insurance contracts 9,807 6,169  
Effect of movements in exchange rates 1,169 (1,275)  
Total changes in the consolidated income statement and statement of comprehensive income 9,341 3,584  
Cash flows      
Premiums received 21,126 18,392  
Claims, other insurance service expenses paid and other cash flows (9,652) (10,524)  
Insurance acquisition cash flows (1,215) (1,095)  
Total cash flows 10,259 6,773  
Other movements (4,260) (23,459)  
Insurance contracts liability (asset) closing balance 122,837 107,497 120,599
Closing assets (118) (132) (252)
Closing liabilities 122,955 107,629 120,851
Excluding loss component | Insurance Contracts, Life Direct Participating And Investment DPF contracts, Including Held-for-Sale Amounts      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets (16) (15)  
Opening liabilities 103,045 116,546  
Insurance contracts liability (asset) opening balance 103,029 116,531  
Insurance revenue      
Contracts under the fair value approach (668) (715)  
Contracts under the modified retrospective approach 0 (141)  
Other contracts (1,573) (1,229)  
Total insurance revenue (2,241) (2,085)  
Insurance service expenses      
Incurred claims and other insurance service expenses 0 0  
Amortisation of insurance acquisition cash flows 281 195  
Losses and reversal of losses on onerous contracts 0 0  
Adjustments to liabilities for incurred claims 0 0  
Total insurance service expenses 281 195  
Investment components (7,864) (8,284)  
Insurance service result (9,824) (10,174)  
Net finance expense from insurance contracts 9,812 5,720  
Effect of movements in exchange rates 999 (1,162)  
Total changes in the consolidated income statement and statement of comprehensive income 987 (5,616)  
Cash flows      
Premiums received 19,125 16,442  
Claims, other insurance service expenses paid and other cash flows 53 2  
Insurance acquisition cash flows (1,109) (835)  
Total cash flows 18,069 15,609  
Other movements (4,128) (23,495)  
Insurance contracts liability (asset) closing balance 117,957 103,029 116,531
Closing assets (12) (16) (15)
Closing liabilities 117,969 103,045 116,546
Excluding loss component | Insurance Contracts, Life Other Contracts, Including Held-for-Sale Amounts      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets (177) (279)  
Opening liabilities 3,748 3,400  
Insurance contracts liability (asset) opening balance 3,571 3,121  
Insurance revenue      
Contracts under the fair value approach (153) (217)  
Contracts under the modified retrospective approach 0 (18)  
Other contracts (478) (432)  
Total insurance revenue (631) (667)  
Insurance service expenses      
Incurred claims and other insurance service expenses 0 0  
Amortisation of insurance acquisition cash flows 103 101  
Losses and reversal of losses on onerous contracts 0 0  
Adjustments to liabilities for incurred claims 0 0  
Total insurance service expenses 103 101  
Investment components (893) (1,058)  
Insurance service result (1,421) (1,624)  
Net finance expense from insurance contracts (7) 405  
Effect of movements in exchange rates 115 (76)  
Total changes in the consolidated income statement and statement of comprehensive income (1,313) (1,295)  
Cash flows      
Premiums received 2,001 1,950  
Claims, other insurance service expenses paid and other cash flows 3 2  
Insurance acquisition cash flows (106) (260)  
Total cash flows 1,898 1,692  
Other movements (48) 53  
Insurance contracts liability (asset) closing balance 4,108 3,571 3,121
Closing assets (193) (177) (279)
Closing liabilities 4,301 3,748 3,400
Loss component | Insurance Contracts, Life Direct Participating And Investment DPF contracts, Including Held-for-Sale Amounts      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets 1 1  
Opening liabilities 146 121  
Insurance contracts liability (asset) opening balance 147 122  
Insurance revenue      
Contracts under the fair value approach 0 0  
Contracts under the modified retrospective approach 0 0  
Other contracts 0 0  
Total insurance revenue 0 0  
Insurance service expenses      
Incurred claims and other insurance service expenses (8) (7)  
Amortisation of insurance acquisition cash flows 0 0  
Losses and reversal of losses on onerous contracts 39 50  
Adjustments to liabilities for incurred claims 0 0  
Total insurance service expenses 31 43  
Investment components 0 0  
Insurance service result 31 43  
Net finance expense from insurance contracts 0 41  
Effect of movements in exchange rates 10 (5)  
Total changes in the consolidated income statement and statement of comprehensive income 41 79  
Cash flows      
Premiums received 0 0  
Claims, other insurance service expenses paid and other cash flows 0 0  
Insurance acquisition cash flows 0 0  
Total cash flows 0 0  
Other movements (13) (54)  
Insurance contracts liability (asset) closing balance 175 147 122
Closing assets 0 1 1
Closing liabilities 175 146 121
Loss component | Insurance Contracts, Life Other Contracts, Including Held-for-Sale Amounts      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets (13) (16)  
Opening liabilities 224 191  
Insurance contracts liability (asset) opening balance 211 175  
Insurance revenue      
Contracts under the fair value approach 0 0  
Contracts under the modified retrospective approach 0 0  
Other contracts 0 0  
Total insurance revenue 0 0  
Insurance service expenses      
Incurred claims and other insurance service expenses (34) (49)  
Amortisation of insurance acquisition cash flows 0 0  
Losses and reversal of losses on onerous contracts 41 73  
Adjustments to liabilities for incurred claims 0 0  
Total insurance service expenses 7 24  
Investment components 0 0  
Insurance service result 7 24  
Net finance expense from insurance contracts 2 3  
Effect of movements in exchange rates 10 1  
Total changes in the consolidated income statement and statement of comprehensive income 19 28  
Cash flows      
Premiums received 0 0  
Claims, other insurance service expenses paid and other cash flows 0 0  
Insurance acquisition cash flows 0 0  
Total cash flows 0 0  
Other movements (3) 8  
Insurance contracts liability (asset) closing balance 227 211 175
Closing assets 47 (13) (16)
Closing liabilities 180 224 191
Incurred claims | Insurance Contracts, Life Direct Participating And Investment DPF contracts, Including Held-for-Sale Amounts      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets 1 1  
Opening liabilities 223 370  
Insurance contracts liability (asset) opening balance 224 371  
Insurance revenue      
Contracts under the fair value approach 0 0  
Contracts under the modified retrospective approach 0 0  
Other contracts 0 0  
Total insurance revenue 0 0  
Insurance service expenses      
Incurred claims and other insurance service expenses 413 623  
Amortisation of insurance acquisition cash flows 0 0  
Losses and reversal of losses on onerous contracts 0 0  
Adjustments to liabilities for incurred claims 7 6  
Total insurance service expenses 420 629  
Investment components 7,864 8,284  
Insurance service result 8,284 8,913  
Net finance expense from insurance contracts 0 0  
Effect of movements in exchange rates 8 (9)  
Total changes in the consolidated income statement and statement of comprehensive income 8,292 8,904  
Cash flows      
Premiums received 0 0  
Claims, other insurance service expenses paid and other cash flows (8,430) (9,020)  
Insurance acquisition cash flows 0 0  
Total cash flows (8,430) (9,020)  
Other movements 4 (31)  
Insurance contracts liability (asset) closing balance 90 224 371
Closing assets 0 1 1
Closing liabilities 90 223 370
Incurred claims | Insurance Contracts, Life Other Contracts, Including Held-for-Sale Amounts      
Disclosure of reconciliation of changes in insurance contracts by remaining coverage and incurred claims [line items]      
Opening assets 72 56  
Opening liabilities 243 223  
Insurance contracts liability (asset) opening balance 315 279  
Insurance revenue      
Contracts under the fair value approach 0 0  
Contracts under the modified retrospective approach 0 0  
Other contracts 0 0  
Total insurance revenue 0 0  
Insurance service expenses      
Incurred claims and other insurance service expenses 377 477  
Amortisation of insurance acquisition cash flows 0 0  
Losses and reversal of losses on onerous contracts 0 0  
Adjustments to liabilities for incurred claims 18 (27)  
Total insurance service expenses 395 450  
Investment components 893 1,058  
Insurance service result 1,288 1,508  
Net finance expense from insurance contracts 0 0  
Effect of movements in exchange rates 27 (24)  
Total changes in the consolidated income statement and statement of comprehensive income 1,315 1,484  
Cash flows      
Premiums received 0 0  
Claims, other insurance service expenses paid and other cash flows (1,278) (1,508)  
Insurance acquisition cash flows 0 0  
Total cash flows (1,278) (1,508)  
Other movements (72) 60  
Insurance contracts liability (asset) closing balance 280 315 279
Closing assets 40 72 56
Closing liabilities $ 240 $ 243 $ 223