v3.25.4
Employee compensation and benefits
12 Months Ended
Dec. 31, 2025
Employee Compensation And Benefits [Abstract]  
Employee compensation and benefits Employee compensation and benefits
2025
2024
2023
$m
$m
$m
Employee compensation and benefits1
19,553
18,465
18,220
Capitalised wages and salaries2
1,959
1,688
1,403
Gross employee compensation and benefits for the year ended 31 Dec
21,512
20,153
19,623
Consists of:
Wages and salaries
19,048
17,815
17,359
Social security costs
1,638
1,487
1,507
Post-employment benefits
826
851
757
Year ended 31 Dec
21,512
20,153
19,623
1Employee compensation and benefits are presented in the income statement net of software capitalisation costs and costs included in the insurance contract
fulfilment cash flow liabilities under IFRS 17.
2Comprises $1.4bn (2024: $1.1bn; 2023: $1.0bn) software capitalisation costs and $0.6bn (2024: $0.6bn; 2023: $0.4bn) costs included in the insurance contract
fulfilment cash flow liabilities under IFRS 17.
Average number of persons employed by HSBC during the year by business segment1
2025
2024
2023
Hong Kong
33,111
33,820
34,818
UK
32,177
32,791
32,391
Corporate and Institutional Banking
81,940
75,327
75,141
International Wealth and Premier Banking
70,674
78,616
84,855
Corporate Centre
369
374
347
Year ended 31 Dec
218,271
220,928
227,552
Average number of persons employed by HSBC during the year by legal entity1
2025
2024
2023
HSBC UK Bank plc
19,841
20,034
20,415
HSBC Bank plc
10,210
11,456
14,809
The Hongkong and Shanghai Banking Corporation Limited
52,756
54,478
54,321
HSBC Bank Middle East Limited
3,424
3,344
3,316
HSBC North America Holdings Inc.
5,680
5,928
6,046
HSBC Bank Canada
—
758
4,354
Grupo Financiero HSBC, S.A. de C.V.
13,382
13,928
14,412
Other trading entities2
5,419
8,393
9,247
Holding companies, shared service centres and intra-Group eliminations
107,559
102,609
100,632
Year ended 31 Dec
218,271
220,928
227,552
1Average number of persons employed represents the number of persons with contracts of service with the Group. This includes an average number of
temporary persons employed of 6,147 (2024: 6,390; 2023: 7,207). Persons employed comprises individuals in front-line roles, those providing dedicated support
services managed by business segments and an allocation of Corporate Centre individuals in proportion to business usage of shared support services and global
infrastructure. During 2025, certain Operations individuals were transferred from Corporate Centre to business segments for which they provide dedicated
services.
2Other trading entities includes entities located in Türkiye, Egypt and Saudi Arabia.
Reconciliation of total incentive awards granted to income statement charge
2025
2024
2023
$m
$m
$m
Total incentive awards approved for the current year
3,930
3,800
3,774
Less: deferred bonuses awarded, expected to be recognised in future periods
(430)
(381)
(353)
Total incentives awarded and recognised in the current year
3,500
3,419
3,421
Add: current year charges for deferred bonuses from previous years
478
439
375
Other
(11)
(97)
(56)
Income statement charge for incentive awards
3,967
3,761
3,740
Share-based payments
‘Wages and salaries’ includes the effect of share-based payments arrangements, of which $608m (2024: $529m; 2023: $482m) was equity
settled, as follows:
2025
2024
2023
$m
$m
$m
Conditional share awards
650
551
499
Savings-related and other share award option plans
18
27
23
Year ended 31 Dec
668
578
522
HSBC share awards
Award
Policy
Deferred share awards
(including annual incentive
awards, long-term incentive
(‘LTI’) awards delivered in
shares)
An assessment of performance over the relevant period ending on 31 December is used to determine the amount of the award
to be granted.
–Deferred awards generally require employees to remain in employment over the vesting period and are generally not subject
to performance conditions after the grant date. An exception to these are LTI awards, which are subject to performance
conditions.
–Deferred share awards generally vest over a period of three, four, five or seven years.
–Vested shares may be subject to a retention requirement post-vesting.
–Awards are generally subject to malus and clawback provisions.
–LTI is subject to performance conditions.
International Employee Share
Purchase Plan (‘ShareMatch’)
The plan was first introduced in Hong Kong in 2013 and now includes employees based in 30 jurisdictions.
–Shares are purchased in the market each quarter up to a maximum value of £750, or the equivalent in local currency.
–Matching awards are added at a ratio of one free share for every three purchased. In mainland China, matching awards are
settled in cash.
–Matching awards vest subject to continued employment and the retention of the purchased shares for a maximum period of
two years and nine months.
Movement on HSBC share awards
2025
2024
Number
Number
(000s)
(000s)
Conditional share awards outstanding at 1 Jan
133,643
125,023
Additions during the year
55,411
84,930
Released in the year
(63,652)
(71,849)
Forfeited in the year
(5,756)
(4,461)
Conditional share awards outstanding at 31 Dec
119,646
133,643
Weighted average fair value of awards granted ($)
7.11
6.08
HSBC share option plans
Main plans
Policy
Savings-related share option
plans (‘Sharesave’)
–From 2014, employees eligible for the UK plan could save up to £500 per month with the option to use the savings to acquire
shares.
–These are generally exercisable within six months following either the third or fifth anniversary of the commencement of a
three-year or five-year contract, respectively.
–The exercise price is set at a 20% (2024: 20%) discount to the market value immediately preceding the date of invitation.
Calculation of fair values
The fair value of a share award is based on the share price at the grant date, adjusted for expected dividend yield (2025: 6.5%; 2024: 6.25%), risk-
free rate (2025: 4.2% p.a.; 2024: 4.2% p.a.) and a simulated market condition factor. The fair values of share options are calculated using a Black-
Scholes model.
Movement on HSBC share option plans
Savings-related
share option plans
Number
WAEP1
(000s)
£
Outstanding at 1 Jan 2025
75,335
3.81
Granted during the year2
11,901
7.61
Exercised during the year3
(25,388)
3.00
Expired during the year
(1,633)
4.85
Forfeited during the year
(1,313)
4.37
Outstanding at 31 Dec 2025
58,902
4.84
–  of which exercisable
13,352
2.90
Weighted average remaining contractual life (years)
1.93
Outstanding at 1 Jan 2024
83,994
3.42
Granted during the year2
11,845
5.30
Exercised during the year3
(16,776)
2.94
Expired during the year
(2,454)
4.20
Forfeited during the year
(1,274)
3.48
Outstanding at 31 Dec 2024
75,335
3.81
–  of which exercisable
1,446
3.34
Weighted average remaining contractual life (years)
2.10
1Weighted average exercise price.
2The weighted average fair value of options granted during the year was $1.90 (2024: $1.66).
3The weighted average share price at the date the options were exercised was $13.88 (2024: $8.54).
Post-employment benefit plans
The Group operates pension plans throughout the world for its employees. ‘Pension risk management processes’ on page 191 contains details of
the policies and practices associated with these pension plans, some of which are defined benefit plans. The largest defined benefit plan is the
HSBC UK section of the HSBC Bank (UK) Pension Scheme (‘the principal plan’), created as a result of the HSBC Bank (UK) Pension Scheme being
fully sectionalised in 2018 to meet the requirements of the Banking Reform Act. For further details of how the trustee of the HSBC Bank (UK)
Pension Scheme manages climate risk, see ’Managing climate risk’ on page 49.
HSBC holds on its balance sheet the net surplus or deficit, which is the difference between the fair value of plan assets and the discounted value
of scheme liabilities at the balance sheet date for each plan. Surpluses are only recognised to the extent that they are recoverable through reduced
contributions in the future or through potential future refunds from the schemes. In assessing whether a surplus is recoverable, HSBC has
considered its current right to obtain a future refund or a reduction in future contributions together with the rights of third parties such as trustees.
The principal plan
The principal plan has a defined benefit section and a defined contribution section. The defined benefit section was closed to future benefit accrual
in 2015, with defined benefits earned by employees at that date continuing to be linked to their salary while they remain employed by HSBC. The
plan is overseen by an independent corporate trustee, who has a fiduciary responsibility for the operation of the plan. Its assets are held separately
from the assets of the Group.
The investment strategy of the plan is to hold the majority of assets in bonds, with the remainder in a diverse range of investments. It also
includes some interest rate swaps to reduce interest rate risk, inflation swaps to reduce inflation risk and longevity swaps to reduce the impact of
longer life expectancy.
The principal plan is subject to the statutory funding objective requirements of the UK Pensions Act 2004, which requires that it be funded to at
least the level of technical provisions (an actuarial estimate of the assets needed to provide for the benefits already built up under the plan). Where
a funding valuation is carried out and identifies a deficit, the employer and trustee are required to agree to a deficit recovery plan.
The latest funding valuation of the plan at 31 December 2022 was carried out by Towers Watson Limited, using the projected unit credit method.
At that date, the market value of the plan’s assets was £23.9bn ($28.8bn) and this exceeded the value placed on its liabilities on an ongoing basis
by £3.7bn ($4.4bn), giving a funding level of 118%. These figures include defined contribution assets amounting to £3.0bn ($3.6bn). The main
differences between the assumptions used for assessing the defined benefit liabilities for this funding valuation and those used for IAS 19 are that
an element of prudence is contained in the funding valuation assumptions for discount rate, inflation rate and life expectancy. The funding valuation
is used to judge the amount of cash contributions the Group needs to put into the pension scheme. It will always be different to the IAS 19
accounting surplus, which is an accounting rule concerning employee benefits and shown on the balance sheet of our financial statements. The
next funding valuation will be performed in 2026, with an effective date of 31 December 2025.
The actuary also assessed the value of the liabilities if the plan were to have been stopped and an insurance company asked to secure all future
pension payments. This is generally larger than the amount needed on the ongoing basis described above because an insurance company would
use more prudent assumptions, which would allow for reserves and include an explicit allowance for the future administrative expenses of the
plan. Under this approach, the amount of assets needed was estimated to be £21.3bn ($25.7bn) at 31 December 2022.
The trust deed gives the ability for HSBC UK to take a refund of surplus assets after the plan has been run down such that no further beneficiaries
remain. In assessing whether a surplus is recoverable, HSBC UK has considered its right to obtain a future refund together with the rights of third
parties such as trustees. On this basis, any net surplus in the HSBC UK section of the plan is recognised in HSBC UK’s financial statements and
the Group’s financial statements.
Income statement charge/(credit)
2025
2024
2023
$m
$m
$m
Defined benefit pension plans
(227)
(116)
(151)
Defined contribution pension plans
1,015
933
874
Pension plans
788
817
723
Defined benefit and contribution healthcare plans
38
34
34
Year ended 31 Dec
826
851
757
Net assets/(liabilities) recognised on the balance sheet in respect of defined benefit plans
Fair value of
plan assets
Present value of defined
benefit obligations
Effect of limit on plan
surpluses
Total
$m
$m
$m
$m
Defined benefit pension plans
32,352
(24,858)
—
7,494
Defined benefit healthcare plans
120
(439)
—
(319)
At 31 Dec 2025
32,472
(25,297)
—
7,175
Total employee benefit liabilities (within Note 27 ‘Accruals, deferred
income and other liabilities’)
(1,071)
Total employee benefit assets (within Note 22 ‘Prepayments,
accrued income and other assets’)
8,246
Defined benefit pension plans
30,758
(23,959)
—
6,799
Defined benefit healthcare plans
80
(348)
—
(268)
At 31 Dec 2024
30,838
(24,307)
—
6,531
Total employee benefit liabilities (within Note 27 ‘Accruals, deferred
income and other liabilities’)
(1,017)
Total employee benefit assets (within Note 22 ‘Prepayments,
accrued income and other assets’)
7,548
HSBC Holdings
Employee compensation and benefit expense in respect of HSBC Holdings’ employees in 2025 amounted to $31m (2024: $29m; 2023: $15m). The
average number of persons employed during 2025 was 23 (2024: 28; 2023: 29). One employee is a member of a defined benefit pension plan. This
employee is a member of the HSBC Bank (UK) Pension Scheme. HSBC Holdings pays contributions to this plan for its own employee in accordance
with the schedules of contributions determined by the trustees of the plan and recognises these contributions as an expense as they fall due.Defined benefit pension plans
Net asset/(liability) under defined benefit pension plans
Fair value of plan
assets
Present value of
defined benefit
obligations
Effect of the asset
ceiling
Net defined benefit
asset/(liability)
Principal1
plan
Other
plans
Principal1
plan
Other
plans
Principal1
plan
Other
plans
Principal1
plan
Other
plans
$m
$m
$m
$m
$m
$m
$m
$m
At 1 Jan 2025
23,652
7,106
(17,223)
(6,736)
—
—
6,429
370
Service cost
—
—
(12)
(127)
—
—
(12)
(127)
–  current service cost
—
—
(11)
(112)
—
—
(11)
(112)
–  past service cost and gains/(losses) from settlements
—
—
(1)
(15)
—
—
(1)
(15)
Net interest income/(cost) on the net defined benefit asset/
(liability)
1,344
312
(970)
(281)
—
—
374
31
Remeasurement effects recognised in other
comprehensive income
(469)
75
324
(65)
—
—
(145)
10
–  return on plan assets (excluding interest income)
(469)
75
—
—
—
—
(469)
75
–  actuarial gains/(losses) financial assumptions
—
—
464
(57)
—
—
464
(57)
–  actuarial gains/(losses) demographic assumptions
—
—
22
3
—
—
22
3
–  actuarial gains/(losses) experience adjustments
—
—
(162)
(11)
—
—
(162)
(11)
–  other changes
—
—
—
—
—
—
—
—
Exchange differences
1,631
241
(1,183)
(218)
—
—
448
23
Benefits paid
(1,116)
(530)
1,116
608
—
—
—
78
Other movements2
(19)
125
(20)
(71)
—
—
(39)
54
At 31 Dec 2025
25,023
7,329
(17,968)
(6,890)
—
—
7,055
439
At 1 Jan 2024
26,590
7,307
(19,782)
(7,229)
—
—
6,808
78
Service cost
—
(1)
(35)
(144)
—
—
(35)
(145)
–  current service cost
—
—
(9)
(140)
—
—
(9)
(140)
–  past service cost and losses from settlements
—
(1)
(26)
(4)
—
—
(26)
(5)
Net interest income/(cost) on the net defined benefit asset/
(liability)
1,213
277
(896)
(265)
—
—
317
12
Remeasurement effects recognised in other
comprehensive income
(2,665)
(6)
2,156
186
—
—
(509)
180
–  return on plan assets (excluding interest income)
(2,665)
(6)
—
—
—
—
(2,665)
(6)
–  actuarial gains/(losses) financial assumptions
—
—
1,771
204
—
—
1,771
204
–  actuarial gains/(losses) demographic assumptions
—
—
161
(5)
—
—
161
(5)
–  actuarial gains/(losses) experience adjustments
—
—
224
(13)
—
—
224
(13)
–  other changes
—
—
—
—
—
—
—
—
Exchange differences
(387)
(145)
281
191
—
—
(106)
46
Benefits paid
(1,082)
(496)
1,082
561
—
—
—
65
Other movements2
(17)
170
(29)
(36)
—
—
(46)
134
At 31 Dec 2024
23,652
7,106
(17,223)
(6,736)
—
—
6,429
370
1For further details of the principal plan, see page 322.
2Other movements include contributions by HSBC, contributions by employees, administrative costs and taxes paid by plan.
HSBC expects to make $109m of contributions to defined benefit pension plans during 2026, consisting of $nil for the principal plan and $109m for
other plans. Benefits expected to be paid from the plans to retirees over each of the next five years, and in aggregate for the five years thereafter,
are as follows:
Benefits expected to be paid from plans
2026
2027
2028
2029
2030
2031-2035
$m
$m
$m
$m
$m
$m
The principal plan1,2
1,170
1,203
1,239
1,275
1,313
7,175
Other plans1
436
436
437
433
437
2,259
1The duration of the defined benefit obligation is 11.4 years for the principal plan under the disclosure assumptions adopted (2024: 11.8 years) and 9.7 years for
all other plans combined (2024: 9.8 years).
2For further details of the principal plan, see page
Fair value of plan assets by asset classes
31 Dec 2025
31 Dec 2024
Value
Quoted
market price
in active
market
No quoted
market price
in active
market
Thereof
HSBC1
Value
Quoted
market price
in active
market
No quoted
market price
in active
market
Thereof
HSBC1
$m
$m
$m
$m
$m
$m
$m
$m
The principal plan2
Fair value of plan assets
25,023
13,768
11,255
350
23,652
13,903
9,749
421
–  equities
58
—
58
—
65
—
65
—
–  bonds fixed income
5,964
5,471
493
—
5,864
5,372
492
—
–  bonds index-linked
7,863
7,863
—
—
8,253
8,253
—
—
–  bonds other
—
—
—
—
—
—
—
—
–  derivatives
300
—
300
350
295
—
295
421
–  property
855
—
855
—
833
—
833
—
–  pooled investment vehicles
9,549
—
9,549
—
8,064
—
8,064
—
–  other
434
434
—
—
278
278
—
—
Other plans
Fair value of plan assets
7,329
5,717
1,612
16
7,106
6,407
699
19
–  equities
608
608
—
4
587
587
—
4
–  bonds fixed income
3,742
3,741
1
3
3,671
3,671
—
4
–  bonds index-linked
47
47
—
—
33
33
—
—
–  bonds other
561
534
27
—
473
473
—
—
–  derivatives
(61)
—
(61)
—
2
(3)
5
—
–  property
140
135
5
—
103
98
5
—
–  other
2,292
652
1,640
9
2,237
1,548
689
11
1The fair value of plan assets includes derivatives entered into with HSBC Bank plc as detailed in Note 36.
2For further details of the principal plan, see page 322.
Post-employment defined benefit plans’ principal actuarial financial assumptions
HSBC determines the discount rates to be applied to its obligations in consultation with the plans’ local actuaries, on the basis of current average
yields of high-quality (AA-rated or equivalent) debt instruments with maturities consistent with those of the defined benefit obligations.
Key actuarial assumptions for the principal plan1
Discount
rate
Inflation
rate (RPI)
Inflation
rate (CPI)
Rate of increase
for pensions
Rate of pay
increase
%
%
%
%
%
UK
At 31 Dec 2025
5.51
3.02
2.34
2.96
3.09
At 31 Dec 2024
5.54
3.33
2.88
3.22
3.63
1For further details of the principal plan, see page 322.
Mortality tables and average life expectancy at age 60 for the principal plan1
Mortality
table
Life expectancy at age 60 for
a male member currently:
Life expectancy at age 60 for
a female member currently:
Aged 60
Aged 40
Aged 60
Aged 40
UK
At 31 Dec 2025
SAPS S32
26.4
28.0
28.4
30.0
At 31 Dec 2024
SAPS S33
26.1
27.7
28.3
29.9
1For further details of the principal plan, see page 322.
2    Self-administered pension scheme (‘SAPS’) S3 table, with different tables and multipliers adopted based on gender, pension amount and member status,
reflecting the Scheme’s actual mortality experience. Improvements are projected in accordance with the Continuous Mortality Investigation’s CMI 2024 core
projection model with an initial addition to improvement of 0.25% per annum, and a long-term rate of improvement of 1.25% per annum, with other parameters
set in line with the model default values.
3    Self-administered pension scheme (‘SAPS’) S3 table, with different tables and multipliers adopted based on gender, pension amount and member status,
reflecting the Scheme’s actual mortality experience. Improvements are projected in accordance with the Continuous Mortality Investigation’s CMI 2023 core
projection model with an initial addition to improvement of 0.25% per annum and a long-term rate of improvement of 1.25% per annum and with a 0%
weighting to 2020 and 2021, mortality experience and a 15% weighting to 2022 and 2023, reflecting long-term view on mortality improvements post-pandemic.
The effect of changes in key assumptions on the principal plan1
Impact on HSBC UK section of the
HSBC Bank (UK) Pension Scheme obligation
Financial impact of increase
Financial impact of decrease
2025
2024
2025
2024
$m
$m
$m
$m
Discount rate – increase/decrease of 0.25%
(477)
(473)
496
496
Inflation rate (RPI and CPI) – increase/decrease of 0.25%
408
389
(391)
(391)
Pension payments and deferred pensions – increase/decrease of 0.25%
504
487
(478)
(478)
Pay – increase/decrease of 0.25%
7
6
(6)
(6)
Change in mortality – increase/decrease of 1 year
486
483
(464)
(464)
1For further details of the principal plan, see page 322.
The above sensitivity analyses are based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely to
occur, and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to significant
actuarial assumptions the same method (present value of the defined benefit obligation calculated with the projected unit credit method at the end
of the reporting period) has been applied as when calculating the defined benefit asset recognised in the balance sheet. The methods and types of
assumptions used in preparing the sensitivity analysis did not change compared with the prior period.
Directors’ emolumentsDetails of Directors’ emoluments, pensions and their interests are disclosed in the Directors’ remuneration report on page 249.