v3.25.4
Report of Directors Corporate Governance - Strategic measures (Details)
$ in Billions
12 Months Ended
Dec. 31, 2025
USD ($)
Disclosure of transactions between related parties [line items]  
Increase in RBW NPS 0.05%
Annual savings $ 1.2
Savings baseline 1.0
Estimated reduction in cost $ 1.5
Increase in high performer attrition 0.40%
High performer attrition % 4.10%
Increase in inclusion index 0.10%
Inclusion index, snapshot survey, percentage 78.30%
Customer satisfaction  
Disclosure of transactions between related parties [line items]  
Weighting (%) 15.00%
Assessment (%) 76.00%
Deliver benefits of announced organisational changes  
Disclosure of transactions between related parties [line items]  
Weighting (%) 8.00%
Assessment (%) 87.50%
Gender representation in leadership  
Disclosure of transactions between related parties [line items]  
Increase in female leadership representation 0.10%
Female leadership representation % 34.70%
Asian employees represented in leadership  
Disclosure of transactions between related parties [line items]  
Increase in Asian employee representation 1.60%
Asian employee representation % 40.90%
Black employees represented in leadership  
Disclosure of transactions between related parties [line items]  
Black employee representation % 3.00%
People and culture  
Disclosure of transactions between related parties [line items]  
Weighting (%) 7.00%
Assessment (%) 50.00%