v3.25.4
Fees and Commissions (Details) - Commission Income and Expenses by Segment - CLP ($)
$ in Millions
12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Disclosure of attribution of expenses by nature to their function [line items]      
Fees for other services rendered $ 92,406 $ 75,932 $ 60,823
Compensation for card operation (191,567) (156,558) (127,285)
Commissions for licence for use brands (8,780) (7,166) (6,077)
Commissions for obligations of loyalty programmes and merits for card customers (125,743) (123,768) (95,542)
Fees and commissions for securities transactions (12,043) (11,866) (9,115)
Interbank services (22,823) (28,935) (61,136)
Total      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 15,595 17,108 14,151
Commissions of loans with credit lines 1 49 2,900
Commissions for lines of credits and overdrafts 1,633 1,968 2,820
Commissions for guarantees and letters of credit 42,340 34,893 34,462
Commissions for card services 568,463 500,292 422,737
Commissions for management of accounts 80,774 73,076 59,538
Commissions for collections and payments 61,556 65,187 60,912
Commissions for intermediation and management of securities 13,513   9,487
Commissions for brokerage and management of securities   10,602  
Remuneration for insurance brokerage fees 55,039 60,528 61,511
Commissions for factoring operations services 1,286 1,334 1,249
Commissions for securitizations 0   0
Commissions for financial advice 21,068 28,378 15,422
Office banking 23,376 22,673 21,495
Fees for other services rendered 92,406 75,932 60,823
Other fees earned 63,594 68,148 81,006
Total 1,040,644 960,168 848,513
Compensation for card operation (191,567) (156,558) (127,285)
Commissions for licence for use brands (8,780) (7,166) (6,077)
Commissions for services related to the credit card system and prepaid cards (48) (383) (10,943)
Commissions for obligations of loyalty programmes and merits for card customers (125,743) (123,768) (95,542)
Fees and commissions for securities transactions (12,043) (11,866) (9,115)
Office banking (2,770) (2,715) (2,859)
Interbank services (22,823) (28,935) (61,136)
Other fees (81,039) (81,711) (32,916)
Total (444,813) (413,102) (345,873)
Total Net commission income and expenses 595,831 547,066 502,640
Retail      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 14,225 15,554 11,927
Commissions of loans with credit lines 1 48 2,876
Commissions for lines of credits and overdrafts 796 (52) 1,752
Commissions for guarantees and letters of credit 8,130 9,592 4,277
Commissions for card services 514,967 468,437 358,604
Commissions for management of accounts 77,556 70,392 55,561
Commissions for collections and payments 98,835 100,291 84,327
Commissions for intermediation and management of securities (1,604)   72
Commissions for brokerage and management of securities   276  
Remuneration for insurance brokerage fees 139 332 216
Commissions for factoring operations services 526 467 126
Commissions for securitizations 0   0
Commissions for financial advice 114 250 45
Office banking 19,062 18,511 16,750
Fees for other services rendered 72,654 59,948 47,397
Other fees earned 64,562 25,786 56,947
Total 869,963 769,832 640,877
Compensation for card operation (157,672) (103,805) (106,388)
Commissions for licence for use brands (6,186) (5,833) (5,019)
Commissions for services related to the credit card system and prepaid cards (48) (1,136) (15,861)
Commissions for obligations of loyalty programmes and merits for card customers (122,860) (119,968) (92,483)
Fees and commissions for securities transactions 0 0 0
Office banking (1,990) (2,083) (1,265)
Interbank services (17,966) (23,676) (27,056)
Other fees (60,055) (59,137) (8,390)
Total (366,777) (315,638) (256,462)
Total Net commission income and expenses 503,186 454,194 384,415
Wealth Management & Insurance      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 93 71 46
Commissions of loans with credit lines 0 1 12
Commissions for lines of credits and overdrafts 1 (2) (8)
Commissions for guarantees and letters of credit 31 43 62
Commissions for card services 4,579 3,958 3,403
Commissions for management of accounts 199 153 92
Commissions for collections and payments 688 772 621
Commissions for intermediation and management of securities 5,445   1,854
Commissions for brokerage and management of securities   1,926  
Remuneration for insurance brokerage fees 54,994 61,012 60,414
Commissions for factoring operations services 0 0 0
Commissions for securitizations 0   0
Commissions for financial advice 0 84 0
Office banking 137 112 1,194
Fees for other services rendered 13,430 11,475 3,377
Other fees earned (484) (10,156) 5,851
Total 79,113 69,449 76,918
Compensation for card operation (768) (735) (632)
Commissions for licence for use brands (114) (76) (103)
Commissions for services related to the credit card system and prepaid cards 0 (29) (327)
Commissions for obligations of loyalty programmes and merits for card customers (2,517) (2,400) (1,833)
Fees and commissions for securities transactions (34) 0 0
Office banking 0 0 (1,540)
Interbank services 0 0 (32,935)
Other fees (45,661) (43,026) (19,086)
Total (49,094) (46,266) (56,456)
Total Net commission income and expenses 30,019 23,183 20,462
Middle-market      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 903 925 1,802
Commissions of loans with credit lines 0 0 9
Commissions for lines of credits and overdrafts 91 (177) (570)
Commissions for guarantees and letters of credit 17,281 13,859 18,193
Commissions for card services 29,442 18,334 33,098
Commissions for management of accounts 1,860 1,924 3,074
Commissions for collections and payments 6,162 6,220 9,332
Commissions for intermediation and management of securities 672   598
Commissions for brokerage and management of securities   409  
Remuneration for insurance brokerage fees 36 107 50
Commissions for factoring operations services 306 291 565
Commissions for securitizations 0   0
Commissions for financial advice 8,400 13,223 5,250
Office banking 2,684 2,690 2,578
Fees for other services rendered 5,088 3,452 7,295
Other fees earned 6,039 (1,201) 15,204
Total 78,964 60,056 96,478
Compensation for card operation (18,096) (9,326) (16,346)
Commissions for licence for use brands (1,537) (727) (899)
Commissions for services related to the credit card system and prepaid cards 0 (43) (584)
Commissions for obligations of loyalty programmes and merits for card customers 0 0 (990)
Fees and commissions for securities transactions 0 0 0
Office banking (660) (483) (1,026)
Interbank services (3,129) (2,956) (21,939)
Other fees (2,621) (2,567) (17,300)
Total (26,043) (16,102) (59,084)
Total Net commission income and expenses 52,921 43,954 37,394
CIB      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 100 897 123
Commissions of loans with credit lines 0 0 0
Commissions for lines of credits and overdrafts 837 1,844 1,667
Commissions for guarantees and letters of credit 16,242 11,667 11,014
Commissions for card services 12,040 5,970 27,394
Commissions for management of accounts 1,154 1,159 804
Commissions for collections and payments 6,848 7,932 8,115
Commissions for intermediation and management of securities 9,281   6,830
Commissions for brokerage and management of securities   6,877  
Remuneration for insurance brokerage fees 50 0 1
Commissions for factoring operations services 453 576 549
Commissions for securitizations 0   0
Commissions for financial advice 12,715 15,114 3,980
Office banking 1,492 1,359 1,140
Fees for other services rendered 1,232 1,055 3,225
Other fees earned 669 14,443 3,632
Total 63,113 68,893 68,474
Compensation for card operation (8,395) (4,369) (3,620)
Commissions for licence for use brands (421) (324) (38)
Commissions for services related to the credit card system and prepaid cards 0 (6) (62)
Commissions for obligations of loyalty programmes and merits for card customers 0 0 0
Fees and commissions for securities transactions (1,712) (3,956) (7,426)
Office banking (120) (148) (242)
Interbank services (1,728) (2,303) (5,172)
Other fees (3,333) (2,886) (2,121)
Total (15,709) (13,992) (18,681)
Total Net commission income and expenses 47,404 54,901 49,793
Corporate activity and others      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 274 (339) 253
Commissions of loans with credit lines 0 0 3
Commissions for lines of credits and overdrafts (92) 355 (21)
Commissions for guarantees and letters of credit 656 (268) 916
Commissions for card services 7,435 3,593 238
Commissions for management of accounts 5 (552) 7
Commissions for collections and payments (50,977) (50,028) (41,483)
Commissions for intermediation and management of securities (281)   133
Commissions for brokerage and management of securities   1,114  
Remuneration for insurance brokerage fees (180) (923) 830
Commissions for factoring operations services 1 0 9
Commissions for securitizations 0   0
Commissions for financial advice (161) (293) 6,147
Office banking 1 1 (167)
Fees for other services rendered 2 2 (471)
Other fees earned (7,192) 39,276 (628)
Total (50,509) (8,062) (34,234)
Compensation for card operation (6,636) (38,323) (299)
Commissions for licence for use brands (522) (206) (18)
Commissions for services related to the credit card system and prepaid cards 0 831 5,891
Commissions for obligations of loyalty programmes and merits for card customers (366) (1,400) (236)
Fees and commissions for securities transactions (10,297) (7,910) (1,689)
Office banking 0 (1) 1,214
Interbank services 0 0 25,966
Other fees 30,631 25,905 13,981
Total 12,810 (21,104) 44,810
Total Net commission income and expenses (37,699) (29,166) 10,576
Transferred over time      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 0 0 0
Commissions of loans with credit lines 0 0 0
Commissions for lines of credits and overdrafts 751 741 2,820
Commissions for guarantees and letters of credit 41,446 34,017 34,462
Commissions for card services 88,733 83,763 84,547
Commissions for management of accounts 74,358 67,506 59,538
Commissions for collections and payments 0 0
Commissions for intermediation and management of securities 0   0
Commissions for brokerage and management of securities   0  
Remuneration for insurance brokerage fees 0 0 0
Commissions for factoring operations services 0 0 0
Commissions for securitizations 0   0
Commissions for financial advice 0 0 0
Office banking 0 0 21,495
Fees for other services rendered 0 0 0
Other fees earned 0 0 0
Total 205,288 186,027 202,862
Compensation for card operation 0 0 0
Commissions for licence for use brands 0 0
Commissions for services related to the credit card system and prepaid cards 0 0
Commissions for obligations of loyalty programmes and merits for card customers 0 0
Fees and commissions for securities transactions 0 0
Office banking 0 0 (2,859)
Interbank services 0 0 0
Other fees 0 0 0
Total 0 0 (2,859)
Total Net commission income and expenses 205,288 186,027 200,003
Transferred at a point in time      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 15,595 17,108 14,151
Commissions of loans with credit lines 1 49 2,900
Commissions for lines of credits and overdrafts 882 1,227 0
Commissions for guarantees and letters of credit 894 876 0
Commissions for card services 479,730 416,529 338,190
Commissions for management of accounts 6,416 5,570 0
Commissions for collections and payments 41,997 43,618 36,547
Commissions for intermediation and management of securities 13,513   9,487
Commissions for brokerage and management of securities   10,602  
Remuneration for insurance brokerage fees 0 0 61,511
Commissions for factoring operations services 1,286 1,334 1,249
Commissions for securitizations 0  
Commissions for financial advice 21,068 28,378 15,422
Office banking 23,376 22,673 0
Fees for other services rendered 92,406 75,932 60,823
Other fees earned 63,594 68,148 81,006
Total 760,758 692,044 621,286
Compensation for card operation (191,567) (156,558) (127,285)
Commissions for licence for use brands (8,780) (7,166) (6,077)
Commissions for services related to the credit card system and prepaid cards (48) (383) (10,943)
Commissions for obligations of loyalty programmes and merits for card customers (125,743) (123,768) (57,325)
Fees and commissions for securities transactions (12,043) (11,866) (9,115)
Office banking (2,770) (2,715)
Interbank services (22,823) (28,935) (61,136)
Other fees (81,039) (81,711) (32,916)
Total (444,813) (413,102) (304,797)
Total Net commission income and expenses 315,945 278,942 316,489
Accrual model      
Disclosure of attribution of expenses by nature to their function [line items]      
Commissions for prepayments 0 0 0
Commissions of loans with credit lines 0 0 0
Commissions for lines of credits and overdrafts 0 0 0
Commissions for guarantees and letters of credit 0 0 0
Commissions for card services 0 0 0
Commissions for management of accounts 0 0 0
Commissions for collections and payments 19,559 21,569 24,365
Commissions for intermediation and management of securities 0   0
Commissions for brokerage and management of securities   0  
Remuneration for insurance brokerage fees 55,039 60,528 0
Commissions for factoring operations services 0 0 0
Commissions for securitizations 0   0
Commissions for financial advice 0 0 0
Office banking 0 0 0
Fees for other services rendered 0 0 0
Other fees earned 0 0 0
Total 74,598 82,097 24,365
Compensation for card operation 0 0 0
Commissions for licence for use brands 0 0 0
Commissions for services related to the credit card system and prepaid cards 0 0 0
Commissions for obligations of loyalty programmes and merits for card customers 0 0 (38,217)
Fees and commissions for securities transactions 0 0 0
Office banking 0 0 0
Interbank services 0 0 0
Other fees 0 0 0
Total 0 0 (38,217)
Total Net commission income and expenses $ 74,598 $ 82,097 $ (13,852)