v3.25.4
Other Operating Income and Expenses (Tables)
12 Months Ended
Dec. 31, 2025
Other Operating Income and Expenses [Abstract]  
Schedule of Other Operating Income
Other operating income is comprised of the following components:
For the years ended December 31,
202520242023
MCh$MCh$MCh$
Pension plan interest151 574 539 
Compensation from insurance companies due to damages (1)218 112 45 
Rental income1,040 402 457 
Income from recovery tax and expenses375 421 661 
Income from business alliance3,700 3,396 1,218 
Other1,532 3,143 887 
Total7,016 8,048 3,807 
(1)Mainly related to recoveries from fraud claims.
Schedule of Other Operating Expenses
Other operating expenses are detailed as follows:
 For the years ended December 31,
 202520242023
 MCh$MCh$MCh$
Credit card expenses(196)(147)(1,043)
Customer services(592)(627)(1,791)
Operating risk charge-offs and provision(48,808)(43,501)(10,358)
Recovery of operating expenses7,279 29,813 2,692 
Life insurance and general product insurance policies (1)(392)(31,296)(9,325)
Commercial representation expenses(15,057)(8,799)(2,053)
Expenses associated leasing operations (2)(1,325)(4,922)(5,329)
Expenses associated factoring operations(242)(71)(769)
Restructuring expenses (3)(34,164)(43,156)(14,232)
Commercial alliance expenses(758)(137)(696)
Lawsuits provision(773)(555)1,081 
Retail association payment- (164)(162)
Bond issuance expenses- - (1,157)
Other(6,675)(11,177)11,504 
Total(101,703)(114,739)(31,638)
(1)New Fraud Law became effective on 2020, under which the Bank assumes responsibility against card fraud and electronic transactions.
(2)Includes leasing land taxes, which were modified in 2020 (Tax Modernization Law).
(3)The Bank has implemented a formal restructuring plan in accordance with IAS 37 Provisions. This restructuring plan is part of the Bank's digital transformation process, which involves changing the operating model of the branch network along with a transition towards a common global structure (Go To Model).