00000001 - Document - Cover link:presentationLink link:calculationLink link:definitionLink 00000002 - Statement - Consolidated Balance Sheet link:presentationLink link:calculationLink link:definitionLink 00000003 - Statement - Consolidated Statement of Income link:presentationLink link:calculationLink link:definitionLink 00000004 - Statement - Consolidated Statement of Comprehensive Income link:presentationLink link:calculationLink link:definitionLink 00000005 - Statement - Consolidated Statement of Changes in Stockholders' Equity link:presentationLink link:calculationLink link:definitionLink 00000006 - Statement - Consolidated Statement of Cash Flows link:presentationLink link:calculationLink link:definitionLink 999008 - Disclosure - Cybersecurity Risk Management and Strategy Disclosure link:presentationLink link:calculationLink link:definitionLink 999009 - Disclosure - Operating context, presentation of consolidated financial statements and other information link:presentationLink link:calculationLink link:definitionLink 999010 - Disclosure - Accounting policies and determination criteria link:presentationLink link:calculationLink link:definitionLink 999011 - Disclosure - Basis for consolidation link:presentationLink link:calculationLink link:definitionLink 999012 - Disclosure - Cash and cash equivalents link:presentationLink link:calculationLink link:definitionLink 999013 - Disclosure - Loans and other receivables from credit institutions link:presentationLink link:calculationLink link:definitionLink 999014 - Disclosure - Debt instruments link:presentationLink link:calculationLink link:definitionLink 999015 - Disclosure - Equity instruments link:presentationLink link:calculationLink link:definitionLink 999016 - Disclosure - Derivative financial instruments link:presentationLink link:calculationLink link:definitionLink 999017 - Disclosure - Loans and advances to customers link:presentationLink link:calculationLink link:definitionLink 999018 - Disclosure - Non-current assets held for sale link:presentationLink link:calculationLink link:definitionLink 999019 - Disclosure - Investments in associates and joint ventures link:presentationLink link:calculationLink link:definitionLink 999020 - Disclosure - Tangible assets link:presentationLink link:calculationLink link:definitionLink 999021 - Disclosure - Intangible assets - Goodwill link:presentationLink link:calculationLink link:definitionLink 999022 - Disclosure - Intangible assets - Other intangible assets link:presentationLink link:calculationLink link:definitionLink 999023 - Disclosure - Other assets link:presentationLink link:calculationLink link:definitionLink 999024 - Disclosure - Deposits from credit institutions link:presentationLink link:calculationLink link:definitionLink 999025 - Disclosure - Customer deposits link:presentationLink link:calculationLink link:definitionLink 999026 - Disclosure - Liabilities arising from securities link:presentationLink link:calculationLink link:definitionLink 999027 - Disclosure - Debt Instruments Eligible as Capital link:presentationLink link:calculationLink link:definitionLink 999028 - Disclosure - Other financial liabilities link:presentationLink link:calculationLink link:definitionLink 999029 - Disclosure - Obligations for pension and similar liabilities link:presentationLink link:calculationLink link:definitionLink 999030 - Disclosure - Provisions for judicial and administrative proceedings, commitments and other provisions link:presentationLink link:calculationLink link:definitionLink 999031 - Disclosure - Tax assets and liabilities link:presentationLink link:calculationLink link:definitionLink 999032 - Disclosure - Other liabilities link:presentationLink link:calculationLink link:definitionLink 999033 - Disclosure - Other Comprehensive Income link:presentationLink link:calculationLink link:definitionLink 999034 - Disclosure - Non-controlling interests link:presentationLink link:calculationLink link:definitionLink 999035 - Disclosure - Shareholders’ equity link:presentationLink link:calculationLink link:definitionLink 999036 - Disclosure - Earnings per share link:presentationLink link:calculationLink link:definitionLink 999037 - Disclosure - Fair value of financial assets and liabilities link:presentationLink link:calculationLink link:definitionLink 999038 - Disclosure - Operational Ratios link:presentationLink link:calculationLink link:definitionLink 999039 - Disclosure - Interest and similar income link:presentationLink link:calculationLink link:definitionLink 999040 - Disclosure - Interest and similar expenses link:presentationLink link:calculationLink link:definitionLink 999041 - Disclosure - Equity instrument income link:presentationLink link:calculationLink link:definitionLink 999042 - Disclosure - Fee and commission income link:presentationLink link:calculationLink link:definitionLink 999043 - Disclosure - Fee and commission expenses link:presentationLink link:calculationLink link:definitionLink 999044 - Disclosure - Gains (losses) on financial assets and liabilities (net) link:presentationLink link:calculationLink link:definitionLink 999045 - Disclosure - Foreign exchange fluctuations (net) link:presentationLink link:calculationLink link:definitionLink 999046 - Disclosure - Other Operating Expenses (Net) link:presentationLink link:calculationLink link:definitionLink 999047 - Disclosure - Personnel expenses link:presentationLink link:calculationLink link:definitionLink 999048 - Disclosure - Other Administrative Expenses link:presentationLink link:calculationLink link:definitionLink 999049 - Disclosure - Gains (losses) on disposal of assets not classified as non-current assets held for sale link:presentationLink link:calculationLink link:definitionLink 999050 - Disclosure - Gains (losses) on disposal and expenses on non-current assets held for sale not classified as discontinued operations link:presentationLink link:calculationLink link:definitionLink 999051 - Disclosure - Other disclosures link:presentationLink link:calculationLink link:definitionLink 999052 - Disclosure - Business segment reporting link:presentationLink link:calculationLink link:definitionLink 999053 - Disclosure - Related party transactions link:presentationLink link:calculationLink link:definitionLink 999054 - Disclosure - Risk management link:presentationLink link:calculationLink link:definitionLink 999055 - Disclosure - Subsequent Events link:presentationLink link:calculationLink link:definitionLink 999056 - Disclosure - RECONCILIATION OF STOCKHOLDERS’ EQUITY AND NET INCOME link:presentationLink link:calculationLink link:definitionLink 999057 - Disclosure - STATEMENT OF VALUE ADDED link:presentationLink link:calculationLink link:definitionLink 999058 - Disclosure - Accounting policies and determination criteria (Policies) link:presentationLink link:calculationLink link:definitionLink 999059 - Disclosure - Accounting policies and determination criteria (Tables) link:presentationLink link:calculationLink link:definitionLink 999060 - Disclosure - Basis for consolidation (Tables) link:presentationLink link:calculationLink link:definitionLink 999061 - Disclosure - Cash and cash equivalents (Tables) link:presentationLink link:calculationLink link:definitionLink 999062 - Disclosure - Loans and other receivables from credit institutions (Tables) link:presentationLink link:calculationLink link:definitionLink 999063 - Disclosure - Debt instruments (Tables) link:presentationLink link:calculationLink link:definitionLink 999064 - Disclosure - Equity instruments (Tables) link:presentationLink link:calculationLink link:definitionLink 999065 - Disclosure - Derivative financial instruments (Tables) link:presentationLink link:calculationLink link:definitionLink 999066 - Disclosure - Loans and advances to customers (Tables) link:presentationLink link:calculationLink link:definitionLink 999067 - Disclosure - Non-current assets held for sale (Tables) link:presentationLink link:calculationLink link:definitionLink 999068 - Disclosure - Investments in associates and joint ventures (Tables) link:presentationLink link:calculationLink link:definitionLink 999069 - Disclosure - Tangible assets (Tables) link:presentationLink link:calculationLink link:definitionLink 999070 - Disclosure - Intangible assets - Goodwill (Tables) link:presentationLink link:calculationLink link:definitionLink 999071 - Disclosure - Intangible assets - Other intangible assets (Tables) link:presentationLink link:calculationLink link:definitionLink 999072 - Disclosure - Other assets (Tables) link:presentationLink link:calculationLink link:definitionLink 999073 - Disclosure - Deposits from credit institutions (Tables) link:presentationLink link:calculationLink link:definitionLink 999074 - Disclosure - Customer deposits (Tables) link:presentationLink link:calculationLink link:definitionLink 999075 - Disclosure - Liabilities arising from securities (Tables) link:presentationLink link:calculationLink link:definitionLink 999076 - Disclosure - Debt Instruments Eligible as Capital (Tables) link:presentationLink link:calculationLink link:definitionLink 999077 - Disclosure - Other financial liabilities (Tables) link:presentationLink link:calculationLink link:definitionLink 999078 - Disclosure - Obligations for pension and similar liabilities (Tables) link:presentationLink link:calculationLink link:definitionLink 999079 - Disclosure - Provisions for judicial and administrative proceedings, commitments and other provisions (Tables) link:presentationLink link:calculationLink link:definitionLink 999080 - Disclosure - Tax assets and liabilities (Tables) link:presentationLink link:calculationLink link:definitionLink 999081 - Disclosure - Other liabilities (Tables) link:presentationLink link:calculationLink link:definitionLink 999082 - Disclosure - Other Comprehensive Income (Tables) link:presentationLink link:calculationLink link:definitionLink 999083 - Disclosure - Non-controlling interests (Tables) link:presentationLink link:calculationLink link:definitionLink 999084 - Disclosure - Shareholders’ equity (Tables) link:presentationLink link:calculationLink link:definitionLink 999085 - Disclosure - Earnings per share (Tables) link:presentationLink link:calculationLink link:definitionLink 999086 - Disclosure - Fair value of financial assets and liabilities (Tables) link:presentationLink link:calculationLink link:definitionLink 999087 - Disclosure - Operational Ratios (Tables) link:presentationLink link:calculationLink link:definitionLink 999088 - Disclosure - Interest and similar income (Tables) link:presentationLink link:calculationLink link:definitionLink 999089 - Disclosure - Interest and similar expenses (Tables) link:presentationLink link:calculationLink link:definitionLink 999090 - Disclosure - Equity instrument income (Tables) link:presentationLink link:calculationLink link:definitionLink 999091 - Disclosure - Fee and commission income (Tables) link:presentationLink link:calculationLink link:definitionLink 999092 - Disclosure - Fee and commission expenses (Tables) link:presentationLink link:calculationLink link:definitionLink 999093 - Disclosure - Gains (losses) on financial assets and liabilities (net) (Tables) link:presentationLink link:calculationLink link:definitionLink 999094 - Disclosure - Foreign exchange fluctuations (net) (Tables) link:presentationLink link:calculationLink link:definitionLink 999095 - Disclosure - Other Operating Expenses (Net) (Tables) link:presentationLink link:calculationLink link:definitionLink 999096 - Disclosure - Personnel expenses (Tables) link:presentationLink link:calculationLink link:definitionLink 999097 - Disclosure - Other Administrative Expenses (Tables) link:presentationLink link:calculationLink link:definitionLink 999098 - Disclosure - Gains (losses) on disposal of assets not classified as non-current assets held for sale (Tables) link:presentationLink link:calculationLink link:definitionLink 999099 - Disclosure - Gains (losses) on disposal and expenses on non-current assets held for sale not classified as discontinued operations (Tables) link:presentationLink link:calculationLink link:definitionLink 999100 - Disclosure - Other disclosures (Tables) link:presentationLink link:calculationLink link:definitionLink 999101 - Disclosure - Business segment reporting (Tables) link:presentationLink link:calculationLink link:definitionLink 999102 - Disclosure - Related party transactions (Tables) link:presentationLink link:calculationLink link:definitionLink 999103 - Disclosure - Risk management (Tables) link:presentationLink link:calculationLink link:definitionLink 999104 - Disclosure - RECONCILIATION OF STOCKHOLDERS’ EQUITY AND NET INCOME (Tables) link:presentationLink link:calculationLink link:definitionLink 999105 - Disclosure - STATEMENT OF VALUE ADDED (Tables) link:presentationLink link:calculationLink link:definitionLink 999106 - Disclosure - Operating context, presentation of consolidated financial statements and other information (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999107 - Disclosure - Accounting policies and determination criteria (Details) link:presentationLink link:calculationLink link:definitionLink 999108 - Disclosure - Accounting policies and determination criteria (Details 1) link:presentationLink link:calculationLink link:definitionLink 999109 - Disclosure - Accounting policies and determination criteria (Details 2) link:presentationLink link:calculationLink link:definitionLink 999110 - Disclosure - Accounting policies and determination criteria (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999111 - Disclosure - Basis for consolidation (Details) link:presentationLink link:calculationLink link:definitionLink 999112 - Disclosure - Basis for consolidation (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999113 - Disclosure - Cash and cash equivalents (Details) link:presentationLink link:calculationLink link:definitionLink 999114 - Disclosure - Loans and other receivables from credit institutions (Details) link:presentationLink link:calculationLink link:definitionLink 999115 - Disclosure - Debt instruments (Details) link:presentationLink link:calculationLink link:definitionLink 999116 - Disclosure - Debt instruments (Details 1) link:presentationLink link:calculationLink link:definitionLink 999117 - Disclosure - Debt instruments (Details 2) link:presentationLink link:calculationLink link:definitionLink 999118 - Disclosure - Equity instruments (Details) link:presentationLink link:calculationLink link:definitionLink 999119 - Disclosure - Equity instruments (Details 1) link:presentationLink link:calculationLink link:definitionLink 999120 - Disclosure - Equity instruments (Details 2) link:presentationLink link:calculationLink link:definitionLink 999121 - Disclosure - Derivative financial instruments (Details) link:presentationLink link:calculationLink link:definitionLink 999122 - Disclosure - Derivative financial instruments (Details 1) link:presentationLink link:calculationLink link:definitionLink 999123 - Disclosure - Derivative financial instruments (Details 2) link:presentationLink link:calculationLink link:definitionLink 999124 - Disclosure - Derivative financial instruments (Details 3) link:presentationLink link:calculationLink link:definitionLink 999125 - Disclosure - Derivative financial instruments (Details 4) link:presentationLink link:calculationLink link:definitionLink 999126 - Disclosure - Derivative financial instruments (Details 5) link:presentationLink link:calculationLink link:definitionLink 999127 - Disclosure - Derivative financial instruments (Details 6) link:presentationLink link:calculationLink link:definitionLink 999128 - Disclosure - Derivative financial instruments (Details 7) link:presentationLink link:calculationLink link:definitionLink 999129 - Disclosure - Derivative financial instruments (Details 8) link:presentationLink link:calculationLink link:definitionLink 999130 - Disclosure - Derivative financial instruments (Details 9) link:presentationLink link:calculationLink link:definitionLink 999131 - Disclosure - Derivative financial instruments (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999132 - Disclosure - Loans and advances to clients (Details) link:presentationLink link:calculationLink link:definitionLink 999133 - Disclosure - Loans and advances to clients (Details 1) link:presentationLink link:calculationLink link:definitionLink 999134 - Disclosure - Loans and advances to clients (Details 2) link:presentationLink link:calculationLink link:definitionLink 999135 - Disclosure - Loans and advances to clients (Details 3) link:presentationLink link:calculationLink link:definitionLink 999136 - Disclosure - Loans and advances to clients (Details 4) link:presentationLink link:calculationLink link:definitionLink 999137 - Disclosure - Loans and advances to clients (Details 5) link:presentationLink link:calculationLink link:definitionLink 999138 - Disclosure - Loans and advances to clients (Details 6) link:presentationLink link:calculationLink link:definitionLink 999139 - Disclosure - Loans and advances to clients (Details 7) link:presentationLink link:calculationLink link:definitionLink 999140 - Disclosure - Loans and advances to clients (Details 8) link:presentationLink link:calculationLink link:definitionLink 999141 - Disclosure - Loans and advances to clients (Details 9) link:presentationLink link:calculationLink link:definitionLink 999142 - Disclosure - Loans and advances to clients (Details 10) link:presentationLink link:calculationLink link:definitionLink 999143 - Disclosure - Loans and advances to customers (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999144 - Disclosure - Non-current assets held for sale (Details) link:presentationLink link:calculationLink link:definitionLink 999145 - Disclosure - Investments in associates and joint ventures (Details) link:presentationLink link:calculationLink link:definitionLink 999146 - Disclosure - Investments in associates and joint ventures (Details 1) link:presentationLink link:calculationLink link:definitionLink 999147 - Disclosure - Investments in associates and joint ventures (Details 2) link:presentationLink link:calculationLink link:definitionLink 999148 - Disclosure - Investments in associates and joint ventures (Details 3) link:presentationLink link:calculationLink link:definitionLink 999149 - Disclosure - Investments in associates and joint ventures (Details 4) link:presentationLink link:calculationLink link:definitionLink 999150 - Disclosure - Investments in associates and joint ventures (Details 5) link:presentationLink link:calculationLink link:definitionLink 999151 - Disclosure - Tangible assets (Details) link:presentationLink link:calculationLink link:definitionLink 999152 - Disclosure - Tangible assets (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999153 - Disclosure - Intangible assets - Goodwill (Details) link:presentationLink link:calculationLink link:definitionLink 999154 - Disclosure - Intangible assets - Goodwill (Details 1) link:presentationLink link:calculationLink link:definitionLink 999155 - Disclosure - Intangible assets - Goodwill (Details 2) link:presentationLink link:calculationLink link:definitionLink 999156 - Disclosure - Intangible assets - Other intangible assets (Details) link:presentationLink link:calculationLink link:definitionLink 999157 - Disclosure - Other assets (Details) link:presentationLink link:calculationLink link:definitionLink 999158 - Disclosure - Deposits from credit institutions (Details) link:presentationLink link:calculationLink link:definitionLink 999159 - Disclosure - Deposits from credit institutions (Details 1) link:presentationLink link:calculationLink link:definitionLink 999160 - Disclosure - Customer deposits (Details) link:presentationLink link:calculationLink link:definitionLink 999161 - Disclosure - Liabilities arising from securities (Details) link:presentationLink link:calculationLink link:definitionLink 999162 - Disclosure - Liabilities arising from securities (Details 1) link:presentationLink link:calculationLink link:definitionLink 999163 - Disclosure - Liabilities arising from securities (Details 2) link:presentationLink link:calculationLink link:definitionLink 999164 - Disclosure - Liabilities arising from securities (Details 3) link:presentationLink link:calculationLink link:definitionLink 999165 - Disclosure - Liabilities arising from securities (Details 4) link:presentationLink link:calculationLink link:definitionLink 999166 - Disclosure - Debt Instruments Eligible as Capital (Details) link:presentationLink link:calculationLink link:definitionLink 999167 - Disclosure - Debt Instruments Eligible as Capital (Details 1) link:presentationLink link:calculationLink link:definitionLink 999168 - Disclosure - Other financial liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 999169 - Disclosure - Obligations for pension and similar liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 999170 - Disclosure - Obligations for pension and similar liabilities (Details 1) link:presentationLink link:calculationLink link:definitionLink 999171 - Disclosure - Obligations for pension and similar liabilities (Details 2) link:presentationLink link:calculationLink link:definitionLink 999172 - Disclosure - Obligations for pension and similar liabilities (Details 3) link:presentationLink link:calculationLink link:definitionLink 999173 - Disclosure - Obligations for pension and similar liabilities (Details 4) link:presentationLink link:calculationLink link:definitionLink 999174 - Disclosure - Obligations for pension and similar liabilities (Details 5) link:presentationLink link:calculationLink link:definitionLink 999175 - Disclosure - Obligations for pension and similar liabilities (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999176 - Disclosure - Provisions for judicial and administrative proceedings, commitments and other provisions (Details) link:presentationLink link:calculationLink link:definitionLink 999177 - Disclosure - Provisions for judicial and administrative proceedings, commitments and other provisions (Details 1) link:presentationLink link:calculationLink link:definitionLink 999178 - Disclosure - Provisions for judicial and administrative proceedings, commitments and other provisions (Details 2) link:presentationLink link:calculationLink link:definitionLink 999179 - Disclosure - Provisions for judicial and administrative proceedings, commitments and other provisions (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999180 - Disclosure - Tax assets and liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 999181 - Disclosure - Tax assets and liabilities (Details 1) link:presentationLink link:calculationLink link:definitionLink 999182 - Disclosure - Tax assets and liabilities (Details 2) link:presentationLink link:calculationLink link:definitionLink 999183 - Disclosure - Tax assets and liabilities (Details 3) link:presentationLink link:calculationLink link:definitionLink 999184 - Disclosure - Tax assets and liabilities (Details 4) link:presentationLink link:calculationLink link:definitionLink 999185 - Disclosure - Tax assets and liabilities (Details 5) link:presentationLink link:calculationLink link:definitionLink 999186 - Disclosure - Tax assets and liabilities (Details 6) link:presentationLink link:calculationLink link:definitionLink 999187 - Disclosure - Other liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 999188 - Disclosure - Other Comprehensive Income (Details) link:presentationLink link:calculationLink link:definitionLink 999189 - Disclosure - Non-controlling interests (Details) link:presentationLink link:calculationLink link:definitionLink 999190 - Disclosure - Non-controlling interests (Details 1) link:presentationLink link:calculationLink link:definitionLink 999191 - Disclosure - Non-controlling interests (Details 2) link:presentationLink link:calculationLink link:definitionLink 999192 - Disclosure - Shareholders' equity (Details) link:presentationLink link:calculationLink link:definitionLink 999193 - Disclosure - Shareholders' equity (Details 1) link:presentationLink link:calculationLink link:definitionLink 999194 - Disclosure - Shareholders' equity (Details 2) link:presentationLink link:calculationLink link:definitionLink 999195 - Disclosure - Shareholders' equity (Details 3) link:presentationLink link:calculationLink link:definitionLink 999196 - Disclosure - Shareholders’ equity (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999197 - Disclosure - Earnings per share (Details) link:presentationLink link:calculationLink link:definitionLink 999198 - Disclosure - Earnings per share (Details 1) link:presentationLink link:calculationLink link:definitionLink 999199 - Disclosure - Fair value of financial assets and liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 999200 - Disclosure - Fair value of financial assets and liabilities (Details 1) link:presentationLink link:calculationLink link:definitionLink 999201 - Disclosure - Fair value of financial assets and liabilities (Details 2) link:presentationLink link:calculationLink link:definitionLink 999202 - Disclosure - Fair value of financial assets and liabilities (Details 3) link:presentationLink link:calculationLink link:definitionLink 999203 - Disclosure - Operational Ratios (Details) link:presentationLink link:calculationLink link:definitionLink 999204 - Disclosure - Interest and similar income (Details) link:presentationLink link:calculationLink link:definitionLink 999205 - Disclosure - Interest and similar expenses (Details) link:presentationLink link:calculationLink link:definitionLink 999206 - Disclosure - Equity instrument income (Details) link:presentationLink link:calculationLink link:definitionLink 999207 - Disclosure - Fee and commission income (Details) link:presentationLink link:calculationLink link:definitionLink 999208 - Disclosure - Fee and commission expenses (Details) link:presentationLink link:calculationLink link:definitionLink 999209 - Disclosure - Gains (losses) on financial assets and liabilities (net) (Details) link:presentationLink link:calculationLink link:definitionLink 999210 - Disclosure - Foreign exchange fluctuations (net) (Details) link:presentationLink link:calculationLink link:definitionLink 999211 - Disclosure - Other Operating Expenses (Net) (Details) link:presentationLink link:calculationLink link:definitionLink 999212 - Disclosure - Personnel expenses (Details) link:presentationLink link:calculationLink link:definitionLink 999213 - Disclosure - Personnel expenses (Details 1) link:presentationLink link:calculationLink link:definitionLink 999214 - Disclosure - Personnel expenses (Details 2) link:presentationLink link:calculationLink link:definitionLink 999215 - Disclosure - Personnel expenses (Details 3) link:presentationLink link:calculationLink link:definitionLink 999216 - Disclosure - Other Administrative Expenses (Details) link:presentationLink link:calculationLink link:definitionLink 999217 - Disclosure - Other Administrative Expenses (Details 1) link:presentationLink link:calculationLink link:definitionLink 999218 - Disclosure - Other Administrative Expenses (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999219 - Disclosure - Gains (losses) on disposal of assets not classified as non-current assets held for sale (Details) link:presentationLink link:calculationLink link:definitionLink 999220 - Disclosure - Gains (losses) on disposal and expenses on non-current assets held for sale not classified as discontinued operations (Details) link:presentationLink link:calculationLink link:definitionLink 999221 - Disclosure - Other disclosures (Details) link:presentationLink link:calculationLink link:definitionLink 999222 - Disclosure - Other disclosures (Details 1) link:presentationLink link:calculationLink link:definitionLink 999223 - Disclosure - Other disclosures (Details 2) link:presentationLink link:calculationLink link:definitionLink 999224 - Disclosure - Other disclosures (Details 3) link:presentationLink link:calculationLink link:definitionLink 999225 - Disclosure - Other disclosures (Details 4) link:presentationLink link:calculationLink link:definitionLink 999226 - Disclosure - Other disclosures (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999227 - Disclosure - Business segment reporting (Details) link:presentationLink link:calculationLink link:definitionLink 999228 - Disclosure - Business segment reporting (Details 1) link:presentationLink link:calculationLink link:definitionLink 999229 - Disclosure - Related party transactions (Details) link:presentationLink link:calculationLink link:definitionLink 999230 - Disclosure - Related party transactions (Details 1) link:presentationLink link:calculationLink link:definitionLink 999231 - Disclosure - Related party transactions (Details 2) link:presentationLink link:calculationLink link:definitionLink 999232 - Disclosure - Related party transactions (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999233 - Disclosure - Risk management (Details) link:presentationLink link:calculationLink link:definitionLink 999234 - Disclosure - Risk management (Details 1) link:presentationLink link:calculationLink link:definitionLink 999235 - Disclosure - Risk management (Details 2) link:presentationLink link:calculationLink link:definitionLink 999236 - Disclosure - Risk management (Details 3) link:presentationLink link:calculationLink link:definitionLink 999237 - Disclosure - Risk management (Details 4) link:presentationLink link:calculationLink link:definitionLink 999238 - Disclosure - Risk management (Details 5) link:presentationLink link:calculationLink link:definitionLink 999239 - Disclosure - Risk management (Details 6) link:presentationLink link:calculationLink link:definitionLink 999240 - Disclosure - Risk management (Details 7) link:presentationLink link:calculationLink link:definitionLink 999241 - Disclosure - Risk management (Details 8) link:presentationLink link:calculationLink link:definitionLink 999242 - Disclosure - Risk management (Details 9) link:presentationLink link:calculationLink link:definitionLink 999243 - Disclosure - Risk management (Details 10) link:presentationLink link:calculationLink link:definitionLink 999244 - Disclosure - Risk management (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999245 - Disclosure - Subsequent Events (Details Narrative) link:presentationLink link:calculationLink link:definitionLink 999246 - Disclosure - APPENDIX I - RECONCILIATION OF STOCKHOLDERS' EQUITY AND NET INCOME (Details) link:presentationLink link:calculationLink link:definitionLink 999247 - Disclosure - APPENDIX II - STATEMENT OF VALUE ADDED (Details) link:presentationLink link:calculationLink link:definitionLink