| Schedule of information by segment |
| | | | | | | | | For the Year Ended December 31, | | | 2023 | | 2024 | | 2025 | | | RMB | | RMB | | RMB | | | | (in thousands) | Existing home transaction services | | | | | | | Net revenues | | 27,954,135 | | 28,201,003 | | 25,020,035 | Commission and compensation costs | | (14,762,910) | | (16,016,079) | | (15,185,117) | Contribution | | 13,191,225 | | 12,184,924 | | 9,834,918 | New home transaction services | | | | | | | Net revenues | | 30,575,778 | | 33,653,403 | | 30,597,319 | Commission and compensation costs | | (22,455,253) | | (25,304,481) | | (22,950,571) | Contribution | | 8,120,525 | | 8,348,922 | | 7,646,748 | Home renovation and furnishing | | | | | | | Net revenues | | 10,850,497 | | 14,768,947 | | 15,426,141 | Material costs, commission and compensation | | (7,705,325) | | (10,229,696) | | (10,581,816) | Contribution | | 3,145,172 | | 4,539,251 | | 4,844,325 | Home rental services | | | | | | | Net revenues | | 6,099,747 | | 14,334,479 | | 21,900,320 | Property leasing costs, commission and compensation | | (6,163,044) | | (13,619,506) | | (20,020,954) | (Deficit)/Contribution | | (63,297) | | 714,973 | | 1,879,366 | Emerging and other services | | | | | | | Net revenues | | 2,296,775 | | 2,499,666 | | 1,636,390 | Commission and compensation costs | | (217,341) | | (350,183) | | (393,901) | Contribution | | 2,079,434 | | 2,149,483 | | 1,242,489 | | | | | | | | Reconciliation of profit | | | | | | | Cost related to stores | | (2,872,093) | | (2,854,988) | | (2,851,831) | Other costs | | (1,882,952) | | (2,138,510) | | (2,383,938) | Amounts not allocated to segment: | | | | | | | Sales and marketing expenses | | (6,654,178) | | (7,783,341) | | (7,328,909) | General and administrative expenses | | (8,236,569) | | (8,960,747) | | (8,075,414) | Research and development expenses | | (1,936,780) | | (2,283,424) | | (2,580,564) | Impairment of goodwill, intangible assets and other long-lived assets | | (93,417) | | (151,576) | | (116,332) | Total operating expenses | | (16,920,944) | | (19,179,088) | | (18,101,219) | Income from operations | | 4,797,070 | | 3,764,967 | | 2,110,858 |
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