Trade and other receivables are noninterest-bearing and generally have settlement terms of 30 to 180 days.

Receivables from foreign administrations and domestic carriers represent receivables based on interconnection agreements with other telecommunications carriers. The aforementioned amounts of receivable are shown net of related payables to the same telecommunications carriers where a legal right of offset exists and settlement is facilitated on a net basis.

Receivables from dealers, agents and others consist mainly of receivables from credit card companies, dealers and distributors having collection arrangements with the PLDT Group, dividend receivables and advances to affiliates.

For terms and conditions relating to related party receivables, see Note 24 – Related Party Transactions.

See Note 27 – Financial Assets and Liabilities on credit risk of trade receivables to understand how we manage and measure credit quality of trade receivables that are neither past due nor impaired.

The following table explains the changes in the allowance for expected credit losses as at December 31, 2025 and 2024:


	Retail Subscribers						Corporate Subscribers						Foreign Administrations						Domestic Carriers					Dealers, Agents and Others						Total
	Stage 2			Stage 3			Stage 2			Stage 3			Stage 2			Stage 3			Stage 2		Stage 3			Stage 2			Stage 3			Stage 2			Stage 3
	Lifetime ECL						Lifetime ECL						Lifetime ECL						Lifetime ECL					Lifetime ECL						Lifetime ECL						Total
	(in million pesos)
December 31, 2025
Balances at beginning of the year		576			9,290			2,400			3,513			14			63			—		—			606			734			3,596			13,600			17,196
Provisions		231			2,926			(83	)		764			(6	)		—			—		—			(1	)		7			141			3,697			3,838
Translation adjustments		—			—			9			5			—			—			—		—			12			—			21			5			26
Write-offs		—			(1,760	)		—			(446	)		—			—			—		—			—			—			—			(2,206	)		(2,206	)
Reclassifications and reversals		(84	)		73			547			(20	)		10			3			—		—			(464	)		(22	)		9			34			43
Balances at end of the year		723			10,529			2,873			3,816			18			66			—		—			153			719			3,767			15,130			18,897

December 31, 2024
Balances at beginning of the year		1,448			8,250			2,126			3,820			8			116			—		1			608			838			4,190			13,025			17,215
Provisions		(484	)		3,537			322			472			6			—			—		—			13			9			(143	)		4,018			3,875
Translation adjustments		—			—			21			2			—			—			—		—			—			—			21			2			23
Write-offs		—			(2,975	)		—			(916	)		—			(1	)		—		—			—			—			—			(3,892	)		(3,892	)
Reclassifications and reversals		(388	)		436			(69	)		135			—			(52	)		—		(1	)		(15	)		(113	)		(472	)		405			(67	)
Others		—			42			—			—			—			—			—		—			—			—			—			42			42
Balances at end of the year		576			9,290			2,400			3,513			14			63			—		—			606			734			3,596			13,600			17,196

The significant changes in the balances of trade and other receivables and contract assets are disclosed in Note 5 – Income and Expenses, while the information about the credit exposures are disclosed in Note 27 – Financial Assets and Liabilities.