v3.26.1
Administrative Expenses - Schedule of Administrative Expenses (Details) - CLP ($)
$ in Millions
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
General administrative expenses      
Information technology and communications $ 162,788 $ 157,216 $ 142,731
Maintenance and repair of property and equipment 52,338 51,606 49,699
External advisory services and professional services fees 11,662 11,252 10,326
Surveillance and securities transport services 10,854 11,651 11,265
External financial information and fraud prevention service 8,661 8,129 7,483
Office supplies 8,483 8,497 8,724
Legal and notary expenses 7,317 5,799 5,433
Energy, heating and other utilities 6,844 6,132 5,513
Expenses for short-term leases 4,856 3,658 3,860
External service of documentation custody 4,457 4,664 3,943
Other expenses for obligations under lease contracts 4,099 4,200 4,431
Postal box, mail, postage and home delivery services 4,080 6,325 4,839
Insurance premiums except to cover operational risk events 3,792 4,142 4,167
Representation and travel expenses 3,368 3,191 3,249
Donations 2,782 3,249 3,251
Card embossing service 2,168 2,084 1,756
Fees for other technical reports 1,053 1,063 1,034
Fees for review and audit of the financial statements by the external auditor 906 873 750
Expenses for leases of low value 540 549 509
Title classification fees 168 241 169
Fines applied by other agencies 58 132 108
Other general administrative expenses 9,903 9,393 9,354
Outsourced services      
Technological developments expenses, certification and technology testing 21,871 22,323 25,437
Data processing 11,703 11,133 11,907
External credit evaluation service 5,041 5,820 5,729
External collection service 3,551 4,841 4,414
External human resources administration services and supply of external personnel 1,947 1,820 1,724
Call Center service for sales, marketing, quality control customer service 766 1,695 2,192
External cleaning service, cafeteria, custody of files and documents, storage of furniture and equipment 319 473 390
Sales and distribution services for products 318
Other outsource services 1,603 1,144 1,250
Board of Director´s expenses      
Board of Directors’ remuneration 3,641 3,500 3,347
Other Board of directors’ expenses 80 78 111
Advertising 42,466 33,948 39,617
Taxes, contribution payments and other legal charges      
Contribution to the banking regulator 14,788 15,248 14,785
Property taxes 5,428 6,020 5,521
Taxes other than income tax 3,007 2,803 2,530
Municipal patents 1,880 1,752 1,647
Other legal charges 47 52 60
Total $ 429,633 $ 416,696 [1] $ 403,255 [1]
[1] The comparative information was aligned with the new segment structure in accordance with IFRS 8.