v3.26.1
Segment report (Tables)
 12 Months Ended
Dec. 31, 2025
Disclosure Of Entity Reportable Segments [Abstract]  
Summary of operating segment
Year ended 31 December 2024
  
 
Lending-
related
business

 
 
 
 
Digital banking
business
 
 
 
 
Others and
eliminations (a)
 
 
 
 
Consolidated
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
RMB’000
 
 
RMB’000
 
 
RMB’000
 
 
RMB’000
 
Service income
      13,269,082       123       (20,614 )      13,248,591  
External customers
      13,258,127       123       (9,659 )      13,248,591  
Inter-segment
      10,955       —        (10,955 )      —   
Net interest income
      12,252,365       57,685       1,278       12,311,328  
Investment income/(loss)
      (969,967 )      47,037       (122,890 )      (1,045,820 ) 
Share of net losses of investments accounted for using the equity method
      (691 )      —        —        (691 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Total income
   
 
24,550,789
 
  
 
104,845
 
  
 
(142,226
) 
  
 
24,513,408
 
  
 
 
    
 
 
    
 
 
    
 
 
  
Sales and marketing expenses
      (5,211,047 )      (35,855 )      1,449       (5,245,453 ) 
General and administrative expenses
      (1,736,182 )      (30,515 )      (147,645 )      (1,914,342 ) 
Operation and servicing expenses
      (4,874,498 )      (80,301 )      1,352       (4,953,447 ) 
Technology and analytics expenses
      (1,071,840 )      (49,902 )      18,778       (1,102,964 ) 
Credit impairment losses
      (12,544,752 )      (64,488 )      (3,667 )      (12,612,907 ) 
Depreciation and amortization
      (388,252 )      (34,271 )      (2,999 )      (425,522 ) 
Others
      413,175       (63,764 )      (686,869 )      (337,458 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Total expenses
   
 
(25,413,396
) 
  
 
(359,096
) 
  
 
(819,601
) 
  
 
(26,592,093
) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Segment loss before taxation
   
 
(862,607
) 
  
 
(254,251
) 
  
 
(961,827
) 
  
 
(2,078,685
) 
Income tax expense
      (472,871 )      —        (1,051,959 )      (1,524,830 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Segment loss
   
 
(1,335,478
) 
  
 
(254,251
) 
  
 
(2,013,786
) 
  
 
(3,603,515
) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Total assets
   
 
199,001,686
 
  
 
4,884,657
 
  
 
(349,700
) 
  
 
203,536,643
 
  
 
 
    
 
 
    
 
 
    
 
 
  
Total liabilities
   
 
115,102,461
 
  
 
4,124,629
 
  
 
711,796
 
  
 
119,938,886
 
  
 
 
    
 
 
    
 
 
    
 
 
  
 
 
Year ended 31 December 2025
  
 
Lending-
related
business

 
 
 
 
Digital banking
business
 
 
 
 
Others and
eliminations (a)
 
 
 
 
Consolidated
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
RMB’000
 
 
RMB’000
 
 
RMB’000
 
 
RMB’000
 
Service income
      12,294,156       2,958       (18,648 )      12,278,466  
External customers
      12,277,668       2,640       (1,842 )      12,278,466  
Inter-segment
      16,488       318       (16,806 )      —   
Net interest income
      13,102,453       91,707       220       13,194,380  
Investment income/(loss)
      1,622,699       108,057       (75,992 )      1,654,764  
  
 
 
    
 
 
    
 
 
    
 
 
  
Total income
   
 
27,019,308
 
  
 
202,722
 
  
 
(94,420
) 
  
 
27,127,610
 
  
 
 
    
 
 
    
 
 
    
 
 
  
Sales and marketing expenses
      (3,870,154 )      (63,732 )      10,324       (3,923,562 ) 
General and administrative expenses
      (1,511,519 )      (50,572 )      (279,395 )      (1,841,486 ) 
Operation and servicing expenses
      (3,685,504 )      (108,658 )      3,052       (3,791,110 ) 
Technology and analytics expenses
      (902,023 )      (73,671 )      12,349       (963,345 ) 
Credit impairment losses
      (16,434,843 )      (123,028 )      (545 )      (16,558,416 ) 
Depreciation and amortization
      (248,038 )      (14,619 )      (4,006 )      (266,663 ) 
Others
      222,508       (17,000 )      (566,282 )      (360,774 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Total expenses
   
 
(26,429,573
) 
  
 
(451,280
) 
  
 
(824,503
) 
  
 
(27,705,356
) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Segment profit/(loss) before taxation
   
 
589,735
 
  
 
(248,558
) 
  
 
(918,923
) 
  
 
(577,746
) 
Income tax expense
      (502,192 )      —        (631,673 )      (1,133,865 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Segment profit/(loss)
   
 
87,543
 
  
 
(248,558
) 
  
 
(1,550,596
) 
  
 
(1,711,611
) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Total assets
   
 
200,937,283
 
  
 
11,194,673
 
  
 
(4,017,309
) 
  
 
208,114,647
 
  
 
 
    
 
 
    
 
 
    
 
 
  
Total liabilities
   
 
119,523,801
 
  
 
10,059,051
 
  
 
(3,509,280
) 
  
 
126,073,572
 
  
 
 
    
 
 
    
 
 
    
 
 
  
 
(a)
Others and eliminations mainly represented the Group’s assets, liabilities, income and expenses that are held or incurred for corporate function; or unable to be allocated to a segment on a reasonable basis.